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Enlarged Customer Ratings?
Posted: Tue Aug 15, 2023 6:56 am
by Deanna13
Do we really need to see the customers' ratings, etc. in larger print in the store?
Makes for more scrolling finding my cherries.
To you as a store it might seem relevant, but to me as a customer I only check the reviews if it's something questionable or new to me.
Re: Enlarged Customer Ratings?
Posted: Tue Aug 15, 2023 9:10 am
by joannie
I agree. They are rather large!
Re: Enlarged Customer Ratings?
Posted: Tue Aug 15, 2023 9:32 am
by Matt Kent
Sorry everyone - we're switching over the way that we collect and display reviews to a new system and we're still working out the kinks. I appreciate the feedback and we're looking at ways to improve how they display.
Re: Enlarged Customer Ratings?
Posted: Tue Aug 15, 2023 9:33 am
by traveler
I agree with Deanna, I'm more interested in reading reviews of products or brands I'm not familiar with than with the total average score.
Re: Enlarged Customer Ratings?
Posted: Fri Aug 18, 2023 9:38 am
by Helen W.
I agree, it’s too big and intrusive. I’m looking for product reviews and don’t need an overview of the buying experience. Maybe put the customer ratings on the home page rather than clutter up the product pages?
Re: Enlarged Customer Ratings?
Posted: Fri Aug 18, 2023 6:08 pm
by CraftyDoer
matt wrote: ↑Tue Aug 15, 2023 9:32 am
Sorry everyone - we're switching over the way that we collect and display reviews to a new system and we're still working out the kinks. I appreciate the feedback and we're looking at ways to improve how they display.
It's exciting to see upgrades to the website! Thanks for considering the feedback