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Email when an order ships

Posted: Mon Sep 23, 2019 10:49 pm
by mrozwood
Please start emailing when an order ships. This is the only company that doesn't do that. I depend on that to know when and where the box will be arriving.

Re: Email when an order ships

Posted: Tue Sep 24, 2019 12:19 am
by Sandi0805
I get emails with a tracking number when my orders ship.  Not sure why you aren't getting them.  

Re: Email when an order ships

Posted: Tue Sep 24, 2019 12:35 am
by Charleneanne
Yes I get an email when an order ships from ACOT. Maybe yours goes into your junk email and you don’t see it

Re: Email when an order ships

Posted: Tue Sep 24, 2019 7:32 am
by emmapaige
I also always get an email when my ACOT order ships. Also I get an email when I place my order.

Re: Email when an order ships

Posted: Tue Sep 24, 2019 7:35 am
by Deanna13
emmapaige wrote:
Tue Sep 24, 2019 7:32 am
I also always get an email when my ACOT order ships. Also I get an email when I place my order.

Same here! 

Re: Email when an order ships

Posted: Tue Sep 24, 2019 7:49 am
by CarrieG
emmapaige wrote:
Tue Sep 24, 2019 7:32 am
I also always get an email when my ACOT order ships. Also I get an email when I place my order.

ditto

Re: Email when an order ships

Posted: Tue Sep 24, 2019 9:33 am
by MTCanuk
I always get am email when my order ships!

Re: Email when an order ships

Posted: Tue Sep 24, 2019 10:38 am
by sdwhru
I always get an email, too.  

Re: Email when an order ships

Posted: Tue Sep 24, 2019 12:06 pm
by blbabe1234
I too always get an email when it ships

Re: Email when an order ships

Posted: Tue Sep 24, 2019 2:18 pm
by mrozwood
I always get 1 when I order. I'll start checking my spam folder for when they ship. Thanks for the suggestion.

Re: Email when an order ships

Posted: Tue Sep 24, 2019 5:29 pm
by pawprints
emmapaige wrote:
Tue Sep 24, 2019 7:32 am
I also always get an email when my ACOT order ships. Also I get an email when I place my order.

Same here.

Re: Email when an order ships

Posted: Thu Sep 26, 2019 9:14 pm
by VickiR
Yep, me too!  Maybe check your SPAM...add the ACOT address to your contacts and hopefully that will work!

Re: Email when an order ships

Posted: Sat Dec 04, 2021 8:13 pm
by VickiR
mrozwood wrote:
Mon Sep 23, 2019 10:49 pm
Please start emailing when an order ships. This is the only company that doesn't do that. I depend on that to know when and where the box will be arriving.

I've been ordering from ACOT for years and always get a "your order has shipped" notice along with tracking info.  Does it go to your SPAM mail?

Re: Email when an order ships

Posted: Sun Dec 05, 2021 6:59 am
by joannie
mrozwood wrote:
Mon Sep 23, 2019 10:49 pm
Please start emailing when an order ships. This is the only company that doesn't do that. I depend on that to know when and where the box will be arriving.
Melanie, There are email settings in your ACOT "My Account". I guess you can double check to see if all your "notifications" are checked!