[joannie]

Any idea why the magnifying glass/zoom isn't working for me? 

thanks

[Brandon Singer]

Sorry I didn't your post until now. Which browser/device are you using? I'll check it out.

[joannie]

I use Google Chrome on my laptop and desktop. 

[Brandon Singer]

Does anything happen when you try? Do you see the background gray out/get dim?

[joannie]

Does anything happen when you try? Do you see the background gray out/get dim?

Yes the screen turns gray!!