SNMP Result: Host did not respond to SNMP

mmartens · Post by **mmartens** » Wed May 25, 2005 3:30 pm

Hi,

I'm not able to connect to the localhost to test cacti.
Fresh install
php 5
mysql
cacti version 0.8.6d
net-snmp 5.1.2 installed
snmp of Windows 2003 installed with public as community from any host.
rrdtool c:\rrdtool
cactid c:\cactid

here the last log entries of cacti.log and below that a screenshot of php.exe poller.php run:

Please HELP???
Thanks in advance,
Marcel

cacti.log
05/25/2005 04:05:51 PM - POLLER: Poller[0] DEBUG: About to Spawn a Remote Process [CMD: c:\cactid\cactid.exe, ARGS: 0 1]
05/25/2005 04:05:52 PM - CACTID: Poller[0] DEBUG: The log_destination variable is 1
05/25/2005 04:05:52 PM - CACTID: Poller[0] DEBUG: The path_php variable is c:\php\php.exe
05/25/2005 04:05:52 PM - CACTID: Poller[0] DEBUG: The availability_method variable is 1
05/25/2005 04:05:52 PM - CACTID: Poller[0] DEBUG: The ping_recovery_count variable is 3
05/25/2005 04:05:52 PM - CACTID: Poller[0] DEBUG: The ping_failure_count variable is 2
05/25/2005 04:05:52 PM - CACTID: Poller[0] DEBUG: The ping_method variable is 2
05/25/2005 04:05:52 PM - CACTID: Poller[0] DEBUG: The ping_retries variable is 1
05/25/2005 04:05:52 PM - CACTID: Poller[0] DEBUG: The ping_timeout variable is 400
05/25/2005 04:05:52 PM - CACTID: Poller[0] DEBUG: The log_perror variable is 1
05/25/2005 04:05:52 PM - CACTID: Poller[0] DEBUG: The log_pwarn variable is 0
05/25/2005 04:05:52 PM - CACTID: Poller[0] DEBUG: The log_pstats variable is 0
05/25/2005 04:05:52 PM - CACTID: Poller[0] DEBUG: The threads variable is 1
05/25/2005 04:05:52 PM - CACTID: Poller[0] CACTID: Version 0.8.6d starting
05/25/2005 04:05:52 PM - CACTID: Poller[0] MYSQL: Connecting to MySQL database 'cacti' on '127.0.0.1'...
05/25/2005 04:05:53 PM - CACTID: Poller[0] DEBUG: PHP Script Server Routine Started
05/25/2005 04:05:53 PM - CACTID: Poller[0] DEBUG: PHP Script Server About to FORK Child Process
05/25/2005 04:05:53 PM - CACTID: Poller[0] DEBUG: PHP Script Server Child FORK Success
05/25/2005 03:05:54 PM - PHPSVR: Poller[0] DEBUG: SERVER: cactid
05/25/2005 03:05:54 PM - PHPSVR: Poller[0] DEBUG: GETCWD: c:/cactid
05/25/2005 03:05:54 PM - PHPSVR: Poller[0] DEBUG: DIRNAM: c:/inetpub/intranet/ict/cacti
05/25/2005 03:05:54 PM - PHPSVR: Poller[0] DEBUG: FILENM: c:\Inetpub\intranet\ICT\cacti\script_server.php
05/25/2005 03:05:54 PM - PHPSVR: Poller[0] PHP Script Server has Started - Parent is cactid
05/25/2005 04:05:54 PM - CACTID: Poller[0] DEBUG: Confirmed PHP Script Server Running
05/25/2005 04:05:54 PM - CACTID: Poller[0] DEBUG: Initial Value of Active Threads is 0
05/25/2005 04:05:54 PM - CACTID: Poller[0] DEBUG: Valid Thread to be Created
05/25/2005 04:05:54 PM - CACTID: Poller[0] DEBUG: In Poller, About to Start Polling of Host
05/25/2005 04:05:54 PM - CACTID: Poller[0] DEBUG: The Value of Active Threads is 1
05/25/2005 04:05:54 PM - CACTID: Poller[0] MYSQL: Connecting to MySQL database 'cacti' on '127.0.0.1'...
05/25/2005 04:05:54 PM - CACTID: Poller[0] DEBUG: The UDP Ping return_code was -1, errno was 104, total_time was 2.0001
05/25/2005 04:05:56 PM - CACTID: Poller[0] Host[1] PING Result: UDP: Host is Alive
05/25/2005 04:05:56 PM - CACTID: Poller[0] Host[1] SNMP Result: Host did not respond to SNMP05/25/2005 04:05:56 PM - CACTID: Poller[0] DEBUG: SQLCMD: update host set status='1',status_event_count='8', status_fail_date='0000-00-00 00:00:00',status_rec_date='0000-00-00 00:00:00',status_last_error='Host did not respond to SNMP, UDP: Host is Alive',min_time='9.999990',max_time='0.000000',cur_time='0.000000',avg_time='0.000000',total_polls='9',failed_polls='9',availability='0.0000' where id='1'

05/25/2005 04:05:56 PM - CACTID: Poller[0] Host[1] DEBUG: HOST COMPLETE: About to Exit Host Polling Thread Function
05/25/2005 04:05:56 PM - CACTID: Poller[0] DEBUG: The Value of Active Threads is 0
05/25/2005 04:05:57 PM - CACTID: Poller[0] DEBUG: SQLCMD: replace into settings (name,value) values ('date',NOW())
05/25/2005 04:05:57 PM - CACTID: Poller[0] DEBUG: SQLCMD: insert into poller_time (poller_id, start_time, end_time) values (0, NOW(), NOW())
05/25/2005 04:05:57 PM - CACTID: Poller[0] DEBUG: Thread Cleanup Complete
05/25/2005 04:05:57 PM - CACTID: Poller[0] DEBUG: PHP Script Server Shutdown Started
05/25/2005 04:05:57 PM - CACTID: Poller[0] DEBUG: PHP Script Server Pipes Closed
05/25/2005 04:05:57 PM - CACTID: Poller[0] DEBUG: Allocated Variable Memory Freed
05/25/2005 03:05:57 PM - PHPSVR: Poller[0] DEBUG: PHP Script Server Shutdown request received, exiting
05/25/2005 04:05:57 PM - CACTID: Poller[0] DEBUG: MYSQL Free & Close Completed
05/25/2005 04:05:57 PM - CACTID: Poller[0] Time: 5.1900 s, Threads: 1, Hosts: 1
05/25/2005 04:05:57 PM - SYSTEM STATS: Time: 6.2556 s, Method: cactid, Processes: 1, Threads: 1, Hosts: 2, Hosts/Process: 2

PHP.exe poller.php:

C:\Inetpub\intranet\ICT\cacti>php.exe poller.php
C:/net-snmp/etc/snmp/snmp.conf: line 2: Warning: Unknown token: persistentDir.
C:/net-snmp/etc/snmp/snmp.conf: line 3: Warning: Unknown token: tempFilePattern.

05/25/2005 04:14:43 PM - POLLER: Poller[0] DEBUG: About to Spawn a Remote Proces
s [CMD: c:\cactid\cactid.exe, ARGS: 0 1]
Waiting on 1/1 pollers.
c:\rrdtool\rrdtool.exe (2052): *** system shared memory version mismatch detecte
d - 0x75BE0074/0xFFFF0080.
This problem is probably due to using incompatible versions of the cygwin DLL.
Search for cygwin1.dll using the Windows Start->Find/Search facility
and delete all but the most recent version. The most recent version *should*
reside in x:\cygwin\bin, where 'x' is the drive on which you have
installed the cygwin distribution. Rebooting is also suggested if you
are unable to find another cygwin DLL.
Waiting on 1/1 pollers.
Waiting on 1/1 pollers.
C:/net-snmp/etc/snmp/snmp.conf: line 2: Warning: Unknown token: persistentDir.
C:/net-snmp/etc/snmp/snmp.conf: line 3: Warning: Unknown token: tempFilePattern.

Waiting on 1/1 pollers.
Waiting on 1/1 pollers.
05/25/2005 04:14:48 PM - SYSTEM STATS: Time: 5.1040 s, Method: cactid, Processes
: 1, Threads: 1, Hosts: 2, Hosts/Process: 2

C:\Inetpub\intranet\ICT\cacti>php.exe poller.php
C:/net-snmp/etc/snmp/snmp.conf: line 2: Warning: Unknown token: persistentDir.
C:/net-snmp/etc/snmp/snmp.conf: line 3: Warning: Unknown token: tempFilePattern.

05/25/2005 10:31:43 PM - POLLER: Poller[0] DEBUG: About to Spawn a Remote Proces
s [CMD: c:\cactid\cactid.exe, ARGS: 0 1]
Waiting on 1/1 pollers.
c:\rrdtool\rrdtool.exe (2396): *** system shared memory version mismatch detecte
d - 0x75BE0074/0xFFFF0080.
This problem is probably due to using incompatible versions of the cygwin DLL.
Search for cygwin1.dll using the Windows Start->Find/Search facility
and delete all but the most recent version. The most recent version *should*
reside in x:\cygwin\bin, where 'x' is the drive on which you have
installed the cygwin distribution. Rebooting is also suggested if you
are unable to find another cygwin DLL.
Waiting on 1/1 pollers.
Waiting on 1/1 pollers.
C:/net-snmp/etc/snmp/snmp.conf: line 2: Warning: Unknown token: persistentDir.
C:/net-snmp/etc/snmp/snmp.conf: line 3: Warning: Unknown token: tempFilePattern.

Waiting on 1/1 pollers.
Waiting on 1/1 pollers.
05/25/2005 10:31:48 PM - SYSTEM STATS: Time: 5.1013 s, Method: cactid, Processes
: 1, Threads: 1, Hosts: 2, Hosts/Process: 2

C:\Inetpub\intranet\ICT\cacti>
[/b]

Post by **TheWitness** » Wed May 25, 2005 5:25 pm

First, edit your snmpd.conf file and remove those two lines.

Then, if you are running a cygwin install already, either update it to the latest version and delete the files cygwin files in both your rrdtool and cactid locations and make sure that c:\cygwin\bin is in your path. Another option would be to completely uninstall cygwin and rely on the cygwin files in both directories.

TheWitness

mmartens · Post by **mmartens** » Thu May 26, 2005 5:22 am

I have cygwin installed latest version (allready had)
Two lined removed from snmpd.conf.
added c:\cygwin\bin to path.

I started without the cygwin install and did not work so i installed the latest cygwin.

When i try the following:
C:\net-snmp\bin>snmpget -v 1 -c public 10.180.161.165 system
Timeout: No Response from 10.180.161.165.

Deleted all cygwin dll's from cactid and rrdtool.

still no connection possible.

Post by **TheWitness** » Thu May 26, 2005 5:44 am

This is a problem with either your community string or the agent on the remote host.

TheWitness

mmartens · Post by **mmartens** » Thu May 26, 2005 6:02 am

Thx for the quick reply.
I'm desperat to solve this problem and start using cacti.

It is on the localhost and not a remote host.

and below a screenshot of my snmp settings

BSOD2600 · Post by **BSOD2600** » Thu May 26, 2005 4:07 pm

community strings are case sensitive. Did you use a capital P Cacti? Take a look at the polling cache and/or the polling debug output.

mmartens · Post by **mmartens** » Fri May 27, 2005 3:24 am

Thx that helped

now i see at devices the data of my servers.

now i have with php.exe poller.php only
waiting on 1/1 pollers
waiting on 1/1 pollers
waiting on 1/1 pollers
waiting on 1/1 pollers
end so on
do i need to check something else?

Post by **TheWitness** » Fri May 27, 2005 7:59 am

Try this:

mysql -u root -p cacti
> truncate table poller_output;
> quit

TheWitness

mmartens · Post by **mmartens** » Sun May 29, 2005 12:45 pm

Thx for all the replies

solved the problem bij setten it to cmd.php instead of cacti.

I've bin able to view graphs of several servers for two days.

Now when i click on "graphs" it keeps loading and loading and not displaing any graph???

CPU is running 100% and no result what so ever.

BSOD2600 · Post by **BSOD2600** » Sun May 29, 2005 6:24 pm

I bet you are using rrdtool 1.2.8. I found this problem too and the fix in this thread.

Post by **TheWitness** » Sun May 29, 2005 9:11 pm

BSOD,

Tobi has released 1.2.9 that specifically fixes your problem with TTF fonts. Therefore, you should no longer experience this problem. You can pat yourself on the back. Tobi fixed the problem based upon your report

The new Cywgin version can be found here: http://www.cacti.net/downloads/rrdtool/ ... -1.2.9.zip

TheWitness

mmartens · Post by **mmartens** » Mon May 30, 2005 3:27 pm

Hi nice to hear that I helped to improve the product!!!

I updated to the latest RRDTOOL posted above and no result....

my font was allready set to "C:\Windows\fonts\arial.ttf

tried to set rrdtool to 1.0.x instead of 1.2.x but no result.

do you guys have anything else to try???

When i use the export option my graphs look like this with no text below it:

Post by **TheWitness** » Mon May 30, 2005 4:43 pm

Try another font file.

TheWitness

mmartens · Post by **mmartens** » Tue May 31, 2005 3:56 am

Hi i tried to set it to times.ttf now i see the graphs but it takes about 3 minutes to open the graphs from 1 server is this normal?

iis is running on a Pentium 3 xeon with 3 prossecors.
1 gb internal memory.

it is a dedicated web server windows web server 2003.

Post by **TheWitness** » Tue May 31, 2005 4:25 am

It all depends. RRDTool 1.2.x is slower than the previous versions. Tobi is investigating. However, I don't see any real fixes on the horizon.

TheWitness

SNMP Result: Host did not respond to SNMP

SNMP Result: Host did not respond to SNMP

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