Poller Times out and no graphs. Please help.

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scottd
Posts: 6
Joined: Wed Mar 30, 2005 11:12 am
Location: Wisconsin

Poller Times out and no graphs. Please help.

Post by scottd »

cacti = 0.8.6c
cactid = 0.8.6
PHP = 5.0.3
MySql = 4.1.10a
apache = 2.0.53
net snmp = 5.2.1-1
rrdtool = 1.0.49
OS = Windows 2000 Sp4

Installed and got to the cacti page. Setup a new device, Cisco 7206 router. When I run the poller I get the following entrys in the cacti log file.

03/30/2005 11:16:40 AM - POLLER: Poller[0] Maximum runtime of 296 seconds exceeded. Exiting.
03/30/2005 11:11:00 AM - POLLER: Poller[0] Maximum runtime of 296 seconds exceeded. Exiting.
03/30/2005 11:01:12 AM - POLLER: Poller[0] Maximum runtime of 296 seconds exceeded. Exiting.
03/30/2005 11:00:40 AM - POLLER: Poller[0] Maximum runtime of 296 seconds exceeded. Exiting.
03/30/2005 10:57:42 AM - POLLER: Poller[0] Maximum runtime of 296 seconds exceeded. Exiting.
03/30/2005 10:56:03 AM - POLLER: Poller[0] Maximum runtime of 296 seconds exceeded. Exiting.

Ive changed the setting with in cacti to use cmd.php and cactid as the poller. I've tried php.exe and php-win.exe with no success. SNMP to the device works fine. I cant get the poller to run.

There are no files in the rra directory and my graphs all show as broken images. I am guessing this is because of the poller not running successfully. I have seen this issue on the board before but I havent seen a resolution. If you need me to post more info please ask. Thanks
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BSOD2600
Cacti Moderator
Posts: 12171
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Location: USA

Post by BSOD2600 »

Turn on debugging for one cycle and post the log.
scottd
Posts: 6
Joined: Wed Mar 30, 2005 11:12 am
Location: Wisconsin

Post by scottd »

Ok will I found a problem with my config. Instead of having php_win.exe I had php.exe under php Binary path. :) Seems to be gathering data now. Still working out some issues. Ill be back.
alvaro
Posts: 39
Joined: Wed Mar 23, 2005 8:18 am

Post by alvaro »

Scott,

Could you send me your cactid ?

Because im using 4.1.10 on mysql, and cactid compiled by cacti, doesnt work.

Thank you,

Alvaro
scottd
Posts: 6
Joined: Wed Mar 30, 2005 11:12 am
Location: Wisconsin

Post by scottd »

alvaro wrote:Scott,

Could you send me your cactid ?

Because im using 4.1.10 on mysql, and cactid compiled by cacti, doesnt work.

Thank you,

Alvaro
I am not using the cactid poller im using cmd.php. I can't get the cactid to work either. I remember reading its a problem with the latest version of cacti. Don't qoute me on that though.
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