RRD tool not generating graphs?

prose · Post by **prose** » Thu Mar 10, 2005 3:02 pm

Greetings. I'm apoligize ahead of time if this question has already been answered. It would appear that my cacti installation is not generating any graphs in the \rra directory. I'm running everything as Administrator on a win 2k server box and I'm pretty much at a loss here. I've followed the installation instructions and feel that I have done everything correct, yet I'm not sure where the problem is. Is is PHP or RRDtool that is the
problem?

I'm also seeing this in the cacti log file. It looks like the scheduled poller using PHP is trying to execute something using the cmd.exe, but nothing happens and the shell window just stays open with no text. Any help would be appreciated.

03/10/2005 12:58:57 PM - POLLER: Poller[0] Maximum runtime of 296 seconds exceeded. Exiting.
03/10/2005 12:53:57 PM - POLLER: Poller[0] Maximum runtime of 296 seconds exceeded. Exiting.
03/10/2005 12:48:57 PM - POLLER: Poller[0] Maximum runtime of 296 seconds exceeded. Exiting.
03/10/2005 12:43:57 PM - POLLER: Poller[0] Maximum runtime of 296 seconds exceeded. Exiting.
03/10/2005 12:38:57 PM - POLLER: Poller[0] Maximum runtime of 296 seconds exceeded. Exiting.
03/10/2005 12:33:57 PM - POLLER: Poller[0] Maximum runtime of 296 seconds exceeded. Exiting.

IIS v6
PHP 5.0.3
RRDtool 1.0.49
MySQL 4.1.10
cacti 0.8.6c
cactid 0.8.6d

Post by **TheWitness** » Sun Mar 13, 2005 10:17 pm

Check Settings->Paths->PHP and verify that it is "c:\php\php-win.exe".

TheWitness

mrh · Post by **mrh** » Mon Mar 14, 2005 6:24 am

also, try to change to cmd.php poller instead of cactid, it will not work with mysql 4.1

Post by **TheWitness** » Mon Mar 14, 2005 8:38 am

Good point, please run cactid from the command line and see what comes out. Run in DEBUG.

TheWitness

prose · Post by **prose** » Mon Mar 14, 2005 10:18 am

Thanks you guys, you are awesome. That seemed to fix the graph generation but now I"m seeing some other types of errors. Any quick fixes for these?

Again, thanks for the help.

03/14/2005 08:14:01 AM - SYSTEM STATS: Time: 1.1324 s, Method: cmd.php, Processes: 1, Threads: N/A, Hosts: 3, Hosts/Process: 3
03/14/2005 08:14:00 AM - CMDPHP: Poller[0] Host[2] WARNING: Result from CMD not valid. Partial Result:
03/14/2005 08:14:00 AM - CMDPHP: Poller[0] Host[1] WARNING: Result from CMD not valid. Partial Result:
03/14/2005 08:14:00 AM - CMDPHP: Poller[0] Host[1] WARNING: Result from CMD not valid. Partial Result:
03/14/2005 08:14:00 AM - CMDPHP: Poller[0] Host[1] WARNING: Result from CMD not valid. Partial Result:
03/14/2005 08:14:00 AM - CMDPHP: Poller[0] Host[1] WARNING: Result from CMD not valid. Partial Result:
03/14/2005 08:14:00 AM - CMDPHP: Poller[0] Host[1] WARNING: Result from CMD not valid. Partial Result:
03/14/2005 08:13:57 AM - POLLER: Poller[0] Maximum runtime of 296 seconds exceeded. Exiting.

Post by **TheWitness** » Mon Mar 14, 2005 5:12 pm

You need to post DEBUG output.

TheWitness

prose · Post by **prose** » Thu Mar 17, 2005 5:09 pm

I'm sorry for sounding stupid, but how do I get it to generate debug output?

I'm also getting some errors when adding new graphs to cacti. There are so many things that could be wrong, I have no idea where to begin. This is what I see when I tried to create a graph today.

ERROR: can't parse '#00CF00:Inbound'

Post by **TheWitness** » Thu Mar 17, 2005 6:06 pm

Settings->General->Cacti Logging Level->DEBUG.

TheWitness

prose · Post by **prose** » Thu Mar 17, 2005 6:22 pm

Thank you Witness for all the support that you give. It helps newbies like myself immensely.

03/17/2005 04:19:01 PM - SYSTEM STATS: Time: 1.0653 s, Method: cmd.php, Processes: 1, Threads: N/A, Hosts: 7, Hosts/Process: 7
03/17/2005 04:19:01 PM - POLLER: Poller[0] CACTI2RRD: c:\rrdtool\rrdtool.exe update C:\cacti\rra\localhost_proc_7.rrd --template proc 1111101540:U
03/17/2005 04:19:01 PM - POLLER: Poller[0] CACTI2RRD: c:\rrdtool\rrdtool.exe update C:\cacti\rra\localhost_users_6.rrd --template users 1111101540:U
03/17/2005 04:19:01 PM - POLLER: Poller[0] CACTI2RRD: c:\rrdtool\rrdtool.exe update C:\cacti\rra\localhost_load_1min_5.rrd --template 1111101540:U
03/17/2005 04:19:01 PM - POLLER: Poller[0] CACTI2RRD: c:\rrdtool\rrdtool.exe update C:\cacti\rra\localhost_mem_swap_4.rrd --template mem_swap 1111101540:U
03/17/2005 04:19:01 PM - POLLER: Poller[0] CACTI2RRD: c:\rrdtool\rrdtool.exe update C:\cacti\rra\localhost_mem_buffers_3.rrd --template mem_buffers 1111101540:U
03/17/2005 04:19:00 PM - CMDPHP: Poller[0] Time: 0.2791 s, Theads: N/A, Hosts: 6
03/17/2005 04:19:00 PM - PHPSVR: Poller[0] DEBUG: PHP Script Server Shutdown request received, exiting
03/17/2005 04:19:00 PM - CMDPHP: Poller[0] Host[1] CMD: perl C:\cacti\scripts\unix_processes.pl, output: U
03/17/2005 04:19:00 PM - CMDPHP: Poller[0] Host[1] WARNING: Result from CMD not valid. Partial Result:
03/17/2005 04:19:00 PM - CMDPHP: Poller[0] Host[1] CMD: perl C:\cacti/scripts/unix_users.pl, output: U
03/17/2005 04:19:00 PM - CMDPHP: Poller[0] Host[1] WARNING: Result from CMD not valid. Partial Result:
03/17/2005 04:19:00 PM - CMDPHP: Poller[0] Host[1] CMD: perl C:\cacti/scripts/loadavg_multi.pl, output: U
03/17/2005 04:19:00 PM - CMDPHP: Poller[0] Host[1] WARNING: Result from CMD not valid. Partial Result:
03/17/2005 04:19:00 PM - CMDPHP: Poller[0] Host[1] CMD: perl C:\cacti/scripts/linux_memory.pl SwapFree:, output: U
03/17/2005 04:19:00 PM - CMDPHP: Poller[0] Host[1] WARNING: Result from CMD not valid. Partial Result:
03/17/2005 04:19:00 PM - CMDPHP: Poller[0] Host[1] CMD: perl C:\cacti/scripts/linux_memory.pl MemFree:, output: U
03/17/2005 04:19:00 PM - CMDPHP: Poller[0] Host[1] WARNING: Result from CMD not valid. Partial Result:
03/17/2005 04:19:00 PM - CMDPHP: Poller[0] Host[1] No host availability check possible for '127.0.0.1'.
03/17/2005 04:19:00 PM - CMDPHP: Poller[0] Host[1] SNMP: Device does not require SNMP
03/17/2005 04:19:00 PM - CMDPHP: Poller[0] PHP Script Server Started Properly
03/17/2005 04:19:00 PM - PHPSVR: Poller[0] PHP Script Server has Started - Parent is cmd
03/17/2005 04:19:00 PM - PHPSVR: Poller[0] DEBUG: FILENM: c:\cacti\script_server.php
03/17/2005 04:19:00 PM - PHPSVR: Poller[0] DEBUG: DIRNAM: c:/cacti
03/17/2005 04:19:00 PM - PHPSVR: Poller[0] DEBUG: GETCWD: c:/cacti
03/17/2005 04:19:00 PM - PHPSVR: Poller[0] DEBUG: SERVER: cmd
03/17/2005 04:19:00 PM - POLLER: Poller[0] DEBUG: About to Spawn a Remote Process [CMD: c:\php\php-win.exe, ARGS: -q c:\cacti/cmd.php 0 8]

Post by **TheWitness** » Thu Mar 17, 2005 9:09 pm

All of the following responses are correct. However, the scripts were intended for a Linux box, you have a windows box. Please create a new host with the type Windows2000/XP and create from there.

Everything else looks good.

TheWitness

Code: Select all

03/17/2005 04:19:00 PM - CMDPHP: Poller[0] Host[1] CMD: perl C:\cacti\scripts\unix_processes.pl, output: U 
03/17/2005 04:19:00 PM - CMDPHP: Poller[0] Host[1] WARNING: Result from CMD not valid. Partial Result: 
03/17/2005 04:19:00 PM - CMDPHP: Poller[0] Host[1] CMD: perl C:\cacti/scripts/unix_users.pl, output: U 
03/17/2005 04:19:00 PM - CMDPHP: Poller[0] Host[1] WARNING: Result from CMD not valid. Partial Result: 
03/17/2005 04:19:00 PM - CMDPHP: Poller[0] Host[1] CMD: perl C:\cacti/scripts/loadavg_multi.pl, output: U 
03/17/2005 04:19:00 PM - CMDPHP: Poller[0] Host[1] WARNING: Result from CMD not valid. Partial Result: 
03/17/2005 04:19:00 PM - CMDPHP: Poller[0] Host[1] CMD: perl C:\cacti/scripts/linux_memory.pl SwapFree:, output: U 
03/17/2005 04:19:00 PM - CMDPHP: Poller[0] Host[1] WARNING: Result from CMD not valid. Partial Result: 
03/17/2005 04:19:00 PM - CMDPHP: Poller[0] Host[1] CMD: perl C:\cacti/scripts/linux_memory.pl MemFree:, output: U 
03/17/2005 04:19:00 PM - CMDPHP: Poller[0] Host[1] WARNING: Result from CMD not valid. Partial Result:

Post by **TheWitness** » Thu Mar 17, 2005 9:11 pm

I am somewhat befuddled that you have 7 hosts and only 1 is being polled. Is that accurate?

TheWitness

prose · Post by **prose** » Fri Mar 18, 2005 1:51 pm

I think i completely broke it now.

All new graph creations end up with some kind of iteration of this:

RRDTool Says:

ERROR: can't parse '#00CF00:Inbound'

Thanks for the help. I appreciate it.

Post by **TheWitness** » Sat Mar 19, 2005 12:43 pm

Looks like your templates are hosed.

TheWitness

prose · Post by **prose** » Mon Mar 21, 2005 5:14 pm

Where are these templates stored? Can I just overwrite them and try creating graphs again? I tried copying over a fresh copy of Cacti right over the entire /cacti directory and modified the config.php again. It appears to be giving me the same error message when try to create a new graph.

On another note. If I'm still having issues with this, do you think it's a good idea to use that one-shot-swat installation that someone posted a link to? I'd hate to uninstall all that i've done so far only to find that out that that other installation gives me the same problems.

Thanks for the help!

Post by **TheWitness** » Mon Mar 21, 2005 5:19 pm

It's more difficult than that. If you are not too far in (without a MySQL backup), I would suggest that you start over. The other alternative is to find the broken Templates and then stand up a paralell installation and Export from it and then Import into the damged one.

TheWitness

RRD tool not generating graphs?

RRD tool not generating graphs?

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