Meraki MX75 empty graphs

[bss1234]

I'm having an issue polling a Meraki MX75. The graphs are empty but the real-time graphing works. I searched the forums and found others having the same issue, but was not able to find a solution. I've tried different variations of the Downed Device Detection per others suggestions, but none seem to work.

The debug of the device looks like this:

2025-01-23 02:42:34 - SYSTEM MAINT STATS: Time:0.00
2025-01-23 02:42:34 - SYSTEM STATS: Time:32.5473 Method:spine Processes:1 Threads:4 Hosts:628 HostsPerProcess:628 DataSources:99069 RRDsProcessed:0
2025-01-22 21:42:32 - SPINE: Poller[Main Poller] PID[98155] PT[139901446125248] DEBUG: Device[*********] HT[1] DEBUG: HOST COMPLETE: About to Exit Device Polling Thread Function
2025-01-22 21:42:32 - SPINE: Poller[Main Poller] PID[98155] PT[139901446125248] Device[*********] HT[1] Total Time: 0.019 Seconds
2025-01-22 21:42:32 - SPINE: Poller[Main Poller] PID[98155] PT[139901446125248] Device[*********] HT[1] NOTE: There are '26' Polling Items for this Device
2025-01-22 21:42:32 - SPINE: Poller[Main Poller] PID[98155] PT[139901446125248] Device[*********] HT[1] DQ[SNMP - Interface Statistics] RECACHE OID: .1.3.6.1.2.1.1.3.0, (assert: < output: )
2025-01-22 21:42:32 - SPINE: Poller[Main Poller] PID[98155] PT[139901446125248] Device[*********] HT[1] DQ[SNMP - Interface Statistics] Extended Uptime Result: , Is Numeric: 0
2025-01-22 21:42:32 - SPINE: Poller[Main Poller] PID[98155] PT[139901446125248] Device[*********] HT[1] DQ[SNMP - Interface Statistics] Legacy Uptime Result: U, Is Numeric: 0
2025-01-22 21:42:32 - SPINE: Poller[Main Poller] PID[98155] PT[139901446125248] DEBUG: Device[*********] HT[1] RECACHE: Processing 1 items in the auto reindex cache for '*******'
2025-01-22 21:42:32 - SPINE: Poller[Main Poller] PID[98155] PT[139901446125248] Device[*********] DEBUG: ICMP Device Alive, Try Count:1, Time:7.1020 ms
2025-01-22 21:42:32 - SPINE: Poller[Main Poller] PID[98155] PT[139901446125248] Device[*********] DEBUG: Attempting to ping ******, seq 0 (Retry 0 of 1)
2025-01-22 21:42:32 - SPINE: Poller[Main Poller] PID[98155] PT[139901446125248] Device[*********] DEBUG: Entering ICMP Ping
2025-01-22 21:42:32 - SPINE: Poller[Main Poller] PID[98155] PT[139901446125248] DEBUG: Device[*********] HT[1] In Poller, About to Start Polling
2025-01-23 02:41:34 - SYSTEM MAINT STATS: Time:0.00

The graphs look like this:

Cacti3.PNG (62.67 KiB) Viewed 20 times

RRDtool Command:
/usr/bin/rrdtool graph - \
--imgformat=PNG \
--start='-86400' \
--end='-300' \
--pango-markup \
--title=' ********- Traffic - port1' \
--vertical-label='bits per second' \
--slope-mode \
--base=1000 \
--height=200 \
--width=700 \
--rigid \
--alt-autoscale-max \
--lower-limit='0' \
COMMENT:"From 2025-01-22 02\:56\:52 To 2025-01-23 02\:51\:52\c" \
COMMENT:" \n" \
--border 1 \
--slope-mode \
--watermark 'Generated by Cacti®' \
DEF:a='/usr/share/cacti/site/rra/*********58087.rrd':'traffic_in':AVERAGE \
DEF:b='/usr/share/cacti/site/rra/*********58087.rrd':'traffic_out':AVERAGE \
CDEF:cdefa='a,8,*' \
CDEF:cdeff='b,8,*' \
LINE1:cdefa#00CF00FF: \
AREA:cdefa#00CF007F:'Inbound ' \
GPRINT:cdefa:LAST:'Current\:%8.2lf %s' \
GPRINT:cdefa:AVERAGE:'Average\:%8.2lf %s' \
GPRINT:cdefa:MAX:'Maximum\:%8.2lf %s\n' \
LINE1:cdeff#002A97FF: \
AREA:cdeff#002A977F:'Outbound' \
GPRINT:cdeff:LAST:'Current\:%8.2lf %s' \
GPRINT:cdeff:AVERAGE:'Average\:%8.2lf %s' \
GPRINT:cdeff:MAX:'Maximum\:%8.2lf %s\n'
RRDtool Command lengths = 1031 characters.
RRDtool Says:
ERROR: opening '/usr/share/cacti/site/rra/*********58087.rrd': No such file or directory



Cacti Version 1.2.24
Cacti OS unix
SPINE 1.2.24 Copyright 2004-2023 by The Cacti Group

[macan]

Try to set Downed Device Detection to SNMP GetNext and run
spine -R -H=XXX -V=3
XXX is your device id

[bss1234]

Gave it a try, but the graphs are not updating, below is the output:

sudo /usr/sbin/spine -R -H=701 -V=3
SPINE: Using spine config file [/etc/cacti/spine.conf]
Version 1.2.24 starting
ERROR: Spine Log File Could Not Be Opened/Created
2025-01-23 09:03:45 - SPINE: Poller[1] PID[579096] PT[140602933325312] Spine will support multithread device polling.
2025-01-23 09:03:45 - SPINE: Poller[1] PID[579096] PT[140602933325312] DEBUG: Initial Value of Available Threads is 4 (0 outstanding)
2025-01-23 09:03:45 - SPINE: Poller[1] PID[579096] PT[140602933325312] DEBUG: Available Threads is 3 (1 outstanding)
2025-01-23 09:03:45 - SPINE: Poller[1] PID[579096] PT[140602933325312] DEBUG: Available Threads is 2 (2 outstanding)
2025-01-23 09:03:45 - SPINE: Poller[1] PID[579096] PT[140602914105024] DEBUG: Device[701] HT[1] In Poller, About to Start Polling
2025-01-23 09:03:45 - SPINE: Poller[1] PID[579096] PT[140602922497728] Device[0] HT[1] NOTE: There are '1' Polling Items for this Device
2025-01-23 09:03:45 - SPINE: Poller[1] PID[579096] PT[140602922497728] Device[0] HT[1] DS[38377] TT[0.13] SS[0] SERVER: /usr/share/cacti/site/scripts/ss_hstats.php ss_hstats '' uptime, output: 0
2025-01-23 09:03:45 - SPINE: Poller[1] PID[579096] PT[140602922497728] Device[0] HT[1] Updating Poller Items for Next Poll
2025-01-23 09:03:45 - SPINE: Poller[1] PID[579096] PT[140602914105024] Device[701] INFO: SNMP Device '10.202.74.1:161' has a timeout of 500000 (500), with 3 retries
2025-01-23 09:03:45 - SPINE: Poller[1] PID[579096] PT[140602914105024] Device[701] DEBUG: Entering SNMP Ping
2025-01-23 09:03:45 - SPINE: Poller[1] PID[579096] PT[140602922497728] Device[0] HT[1] Total Time: 0.0016 Seconds
2025-01-23 09:03:45 - SPINE: Poller[1] PID[579096] PT[140602914105024] Device[701] Checking for System Information Update
2025-01-23 09:03:45 - SPINE: Poller[1] PID[579096] PT[140602914105024] Device[701] Updating Full System Information Table
2025-01-23 09:03:45 - SPINE: Poller[1] PID[579096] PT[140602914105024] Device[701] HT[1] NOTE: There are '27' Polling Items for this Device
2025-01-23 09:03:45 - SPINE: Poller[1] PID[579096] PT[140602914105024] Device[701] HT[1] Updating Poller Items for Next Poll
2025-01-23 09:03:45 - SPINE: Poller[1] PID[579096] PT[140602914105024] Device[701] HT[1] Total Time: 0.028 Seconds
2025-01-23 09:03:45 - SPINE: Poller[1] PID[579096] PT[140602914105024] DEBUG: Device[701] HT[1] DEBUG: HOST COMPLETE: About to Exit Device Polling Thread Function
2025-01-23 09:03:45 - SPINE: Poller[1] PID[579096] PT[140602933325312] Time: 0.6165 s, Threads: 4, Devices: 2