Reporting Help - XML template error import

[mlizardo]

Hi all,

We are trying to do reporting for a customer, is there a way to do a custom reporting? We are able to get the basic graph reporting but when we try to import an XML file.

For insight, the format we had and been using is through word documents and were manually pasting each graph pictures into it, this file was then converted to and HTML then tried to convert it to an XML then importing into Cacti, but we keep getting this error.

"Sorry, we could not process your last action.

Unable to parse template file."

Any suggestions are much appreciated, if you have any questions let me know.

Thank you.

[macan]

which xml file?

[mlizardo]

We are trying to upload a custom template report, it is under

To use it we are going under Reports

"Output Formatting"
"Use Custom Format HTML -- ENABLED"
"Format File to Use ---- this is where we'd like to use our custom template
"Graph Linked -- ENABLED"

To try and upload our template we are going under Templates

On left pane in Console, import/export then when we try to import our custom template, we receive the "XML parse error."

Please let me know if you have any further questions.

[mlizardo]

which xml file?

My apologies, I forgot to reply to this, see my response above.

[TheWitness]

Compress the XML file and upload it please thank you.