I'm having issues with graphs

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Israellgg
Posts: 7
Joined: Wed Jul 03, 2024 7:07 am

I'm having issues with graphs

Post by Israellgg »

I'm having issues with graphs. Sometimes when I create them, they start populating, but after a while, the graphs disappear or only show a captured part. However, if I click on 'real time', the graph starts capturing. I need help this.

Second question: Also, is there a difference when using a Windows template on Linux machines? There are no specific templates for Linux apart from 'Linux Host'."
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macan
Cacti Guru User
Posts: 1137
Joined: Tue Mar 18, 2008 2:30 am
Location: Czech

Re: I'm having issues with graphs

Post by macan »

check cacti log, are there any errors or warnings?

Maybe your poller doesn't finish on time. Filter Stats in your log and show few lines:
2024-07-10 16:21:54 - SYSTEM STATS: Time:114.6710 Method:spine Processes:2 ...
Let the Cacti grow!
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Israellgg
Posts: 7
Joined: Wed Jul 03, 2024 7:07 am

Re: I'm having issues with graphs

Post by Israellgg »

macan wrote: ↑Wed Jul 10, 2024 9:26 am check cacti log, are there any errors or warnings?

Maybe your poller doesn't finish on time. Filter Stats in your log and show few lines:
2024-07-10 16:21:54 - SYSTEM STATS: Time:114.6710 Method:spine Processes:2 ...
My time zone is american/sao_paulo

2024-07-10 11:46:03 - CMDPHP WARNING: cmd.php poller has run over its polling interval and therefore is ending
2024-07-10 11:46:03 - PHPSVR Maximum runtime of 60 seconds exceeded for the Script Server. Exiting.
2024-07-10 11:46:03 - 0 WARNING: SNMP Error:'snmp2_get(): No response from 192.168.0.12', Device:'192.168.0.12', OID:'.1.3.6.1.2.1.25.2.3.1.6.2'
2024-07-10 11:46:01 - SYSTEM MAINT STATS: Time:0.02
2024-07-10 11:46:01 - SYSTEM THOLD STATS: Time:0.04 Tholds:0 TotalDevices:89 DownDevices:6 NewDownDevices:0
2024-07-10 11:46:01 - SYSTEM MONITOR STATS: Time:0.04 Reboots:0 DownDevices:0 Notifications:0 Purges:0
2024-07-10 11:46:01 - 0 WARNING: SNMP Error:'snmp2_get(): No response from 192.168.1.16', Device:'192.168.1.16', OID:'.1.3.6.1.2.1.25.2.3.1.6.2'
2024-07-10 11:46:00 - SNMPAGENT WARNING: No notification receivers configured for event: cactiNotifyDeviceFailedPoll (CACTI-MIB), severity: medium
2024-07-10 11:46:00 - SYSTEM STATS: Time:58.6210 Method:cmd.php Processes:1 Threads:1 Hosts:89 HostsPerProcess:89 DataSources:1766 RRDsProcessed:0
2024-07-10 11:46:00 - SYSTEM WARNING: Primary Admin account notifications disabled! Unable to send administrative Email.
2024-07-10 11:46:00 - POLLER: Poller[Main Poller] PID[1859543] Maximum runtime of 58 seconds exceeded. Exiting.
2024-07-10 11:45:58 - 0 WARNING: SNMP Error:'snmp2_get(): No response from 192.168.0.14', Device:'192.168.0.14', OID:'.1.3.6.1.2.1.25.2.3.1.6.2'
2024-07-10 11:45:56 - 0 WARNING: SNMP Error:'snmp2_get(): No response from 192.168.0.109', Device:'192.168.0.109', OID:'.1.3.6.1.2.1.25.2.3.1.6.2'
2024-07-10 11:45:54 - 0 WARNING: SNMP Error:'snmp2_get(): No response from 192.168.0.51', Device:'192.168.0.51', OID:'.1.3.6.1.2.1.25.2.3.1.6.2'
2024-07-10 11:45:53 - 0 WARNING: SNMP Error:'snmp2_get(): No response from 192.168.0.15', Device:'192.168.0.15', OID:'.1.3.6.1.2.1.25.2.3.1.6.6'
2024-07-10 11:45:51 - 0 WARNING: SNMP Error:'snmp2_get(): No response from 192.168.0.29', Device:'192.168.0.29', OID:'.1.3.6.1.2.1.25.2.3.1.6.2'
2024-07-10 11:45:50 - 0 WARNING: SNMP Error:'snmp2_get(): No response from 192.168.0.47', Device:'192.168.0.47', OID:'.1.3.6.1.2.1.25.2.3.1.6.2'
2024-07-10 11:45:45 - 0 WARNING: SNMP Error:'snmp2_get(): No response from 192.168.0.34', Device:'192.168.0.34', OID:'.1.3.6.1.2.1.25.2.3.1.6.2'
2024-07-10 11:45:43 - 0 WARNING: SNMP Error:'snmp2_get(): No response from 192.168.0.108', Device:'192.168.0.108', OID:'.1.3.6.1.2.1.25.2.3.1.6.2'
2024-07-10 11:45:41 - 0 WARNING: SNMP Error:'snmp2_get(): No response from 192.168.0.66', Device:'192.168.0.66', OID:'.1.3.6.1.2.1.25.2.3.1.6.2'
2024-07-10 11:45:39 - 0 WARNING: SNMP Error:'snmp2_get(): No response from 192.168.0.53', Device:'192.168.0.53', OID:'.1.3.6.1.2.1.25.2.3.1.6.2'
2024-07-10 11:45:37 - 0 WARNING: SNMP Error:'snmp2_get(): No response from 192.168.0.119', Device:'192.168.0.119', OID:'.1.3.6.1.2.1.25.2.3.1.6.2'
2024-07-10 11:45:34 - 0 WARNING: SNMP Error:'snmp2_get(): No response from 192.168.0.57', Device:'192.168.0.57', OID:'.1.3.6.1.2.1.25.2.3.1.6.2'
2024-07-10 11:45:33 - 0 WARNING: SNMP Error:'snmp2_get(): No response from 192.168.0.83', Device:'192.168.0.83', OID:'.1.3.6.1.2.1.25.2.3.1.6.2'
2024-07-10 11:45:29 - 0 WARNING: SNMP Error:'snmp2_get(): No response from 192.168.0.8', Device:'192.168.0.8', OID:'.1.3.6.1.2.1.25.2.3.1.6.2'
2024-07-10 11:45:26 - 0 WARNING: SNMP Error:'snmp2_get(): No response from 192.168.0.99', Device:'192.168.0.99', OID:'.1.3.6.1.2.1.25.2.3.1.6.2'
2024-07-10 11:45:24 - 0 WARNING: SNMP Error:'snmp2_get(): No response from 192.168.0.28', Device:'192.168.0.28', OID:'.1.3.6.1.2.1.25.2.3.1.6.2'
2024-07-10 11:45:21 - 0 WARNING: SNMP Error:'snmp2_get(): No response from 192.168.0.124', Device:'192.168.0.124', OID:'.1.3.6.1.2.1.25.2.3.1.6.2'
2024-07-10 11:45:11 - 0 WARNING: SNMP Error:'snmp2_get(): No response from 192.168.0.56', Device:'192.168.0.56', OID:'.1.3.6.1.2.1.25.2.3.1.6.2'
2024-07-10 11:45:09 - 0 WARNING: SNMP Error:'snmp2_get(): No response from 192.168.0.74', Device:'192.168.0.74', OID:'.1.3.6.1.2.1.25.2.3.1.6.2'
2024-07-10 11:45:08 - 0 WARNING: SNMP Error:'snmp2_get(): No response from 192.168.0.16', Device:'192.168.0.16', OID:'.1.3.6.1.2.1.25.2.3.1.6.2'
2024-07-10 11:45:07 - 0 WARNING: SNMP Error:'snmp2_get(): No response from 192.168.0.21', Device:'192.168.0.21', OID:'.1.3.6.1.2.1.25.2.3.1.6.2'
2024-07-10 11:45:05 - 0 WARNING: SNMP Error:'snmp2_get(): No response from 192.168.0.13', Device:'192.168.0.13', OID:'.1.3.6.1.2.1.25.2.3.1.6.2'
2024-07-10 11:45:03 - 0 WARNING: SNMP Error:'snmp2_get(): No response from 192.168.0.23', Device:'192.168.0.23', OID:'.1.3.6.1.2.1.25.2.3.1.6.2'
2024-07-10 11:45:01 - SYSTEM WARNING: Primary Admin account notifications disabled! Unable to send administrative Email.
2024-07-10 11:45:01 - POLLER: Poller[Main Poller] PID[1859543] WARNING: Cron is out of sync with the Poller Interval! The Poller Interval is '60' seconds, with a maximum of a '60' second Cron, but 300.3 seconds have passed since the last poll!
2024-07-10 11:41:02 - SYSTEM THOLD STATS: Time:0.04 Tholds:0 TotalDevices:89 DownDevices:6 NewDownDevices:0
2024-07-10 11:41:02 - SYSTEM MAINT STATS: Time:0.01
2024-07-10 11:41:02 - SYSTEM MONITOR STATS: Time:0.04 Reboots:0 DownDevices:0 Notifications:0 Purges:0
2024-07-10 11:41:01 - CMDPHP WARNING: cmd.php poller has run over its polling interval and therefore is ending
2024-07-10 11:41:01 - SNMPAGENT WARNING: No notification receivers configured for event: cactiNotifyDeviceFailedPoll (CACTI-MIB), severity: medium
2024-07-10 11:41:00 - SYSTEM STATS: Time:59.2918 Method:cmd.php Processes:1 Threads:1 Hosts:89 HostsPerProcess:89 DataSources:1766 RRDsProcessed:0
2024-07-10 11:41:00 - SYSTEM WARNING: Primary Admin account notifications disabled! Unable to send administrative Email.
2024-07-10 11:41:00 - POLLER: Poller[Main Poller] PID[1859103] Maximum runtime of 58 seconds exceeded. Exiting.
2024-07-10 11:40:56 - 0 WARNING: SNMP Error:'snmp2_get(): No response from 192.168.0.39', Device:'192.168.0.39', OID:'.1.3.6.1.2.1.25.2.3.1.6.2'
2024-07-10 11:40:54 - 0 WARNING: SNMP Error:'snmp2_get(): No response from 192.168.0.12', Device:'192.168.0.12', OID:'.1.3.6.1.2.1.25.2.3.1.6.2'
2024-07-10 11:40:52 - 0 WARNING: SNMP Error:'snmp2_get(): No response from 192.168.1.16', Device:'192.168.1.16', OID:'.1.3.6.1.2.1.25.2.3.1.6.2'
2024-07-10 11:40:50 - 0 WARNING: SNMP Error:'snmp2_get(): No response from 192.168.0.14', Device:'192.168.0.14', OID:'.1.3.6.1.2.1.25.2.3.1.6.2'
2024-07-10 11:40:48 - 0 WARNING: SNMP Error:'snmp2_get(): No response from 192.168.0.109', Device:'192.168.0.109', OID:'.1.3.6.1.2.1.25.2.3.1.6.2'
2024-07-10 11:40:46 - 0 WARNING: SNMP Error:'snmp2_get(): No response from 192.168.0.51', Device:'192.168.0.51', OID:'.1.3.6.1.2.1.25.2.3.1.6.2'
2024-07-10 11:40:45 - 0 WARNING: SNMP Error:'snmp2_get(): No response from 192.168.0.15', Device:'192.168.0.15', OID:'.1.3.6.1.2.1.25.2.3.1.6.6'
2024-07-10 11:40:43 - 0 WARNING: SNMP Error:'snmp2_get(): No response from 192.168.0.29', Device:'192.168.0.29', OID:'.1.3.6.1.2.1.25.2.3.1.6.2'
2024-07-10 11:40:41 - 0 WARNING: SNMP Error:'snmp2_get(): No response from 192.168.0.47', Device:'192.168.0.47', OID:'.1.3.6.1.2.1.25.2.3.1.6.2'
2024-07-10 11:40:37 - 0 WARNING: SNMP Error:'snmp2_get(): No response from 192.168.0.34', Device:'192.168.0.34', OID:'.1.3.6.1.2.1.25.2.3.1.6.2'
2024-07-10 11:40:35 - 0 WARNING: SNMP Error:'snmp2_get(): No response from 192.168.0.108', Device:'192.168.0.108', OID:'.1.3.6.1.2.1.25.2.3.1.6.2'
2024-07-10 11:40:33 - 0 WARNING: SNMP Error:'snmp2_get(): No response from 192.168.0.66', Device:'192.168.0.66', OID:'.1.3.6.1.2.1.25.2.3.1.6.2'
2024-07-10 11:40:31 - 0 WARNING: SNMP Error:'snmp2_get(): No response from 192.168.0.53', Device:'192.168.0.53', OID:'.1.3.6.1.2.1.25.2.3.1.6.2'
2024-07-10 11:40:29 - 0 WARNING: SNMP Error:'snmp2_get(): No response from 192.168.0.119', Device:'192.168.0.119', OID:'.1.3.6.1.2.1.25.2.3.1.6.2'
2024-07-10 11:40:27 - 0 WARNING: SNMP Error:'snmp2_get(): No response from 192.168.0.57', Device:'192.168.0.57', OID:'.1.3.6.1.2.1.25.2.3.1.6.2'
2024-07-10 11:40:25 - 0 WARNING: SNMP Error:'snmp2_get(): No response from 192.168.0.83', Device:'192.168.0.83', OID:'.1.3.6.1.2.1.25.2.3.1.6.2'
2024-07-10 11:40:21 - 0 WARNING: SNMP Error:'snmp2_get(): No response from 192.168.0.8', Device:'192.168.0.8', OID:'.1.3.6.1.2.1.25.2.3.1.6.2'
2024-07-10 11:40:19 - 0 WARNING: SNMP Error:'snmp2_get(): No response from 192.168.0.99', Device:'192.168.0.99', OID:'.1.3.6.1.2.1.25.2.3.1.6.2'
2024-07-10 11:40:17 - 0 WARNING: SNMP Error:'snmp2_get(): No response from 192.168.0.28', Device:'192.168.0.28', OID:'.1.3.6.1.2.1.25.2.3.1.6.2'
2024-07-10 11:40:14 - 0 WARNING: SNMP Error:'snmp2_get(): No response from 192.168.0.124', Device:'192.168.0.124', OID:'.1.3.6.1.2.1.25.2.3.1.6.2'
2024-07-10 11:40:11 - 0 WARNING: SNMP Error:'snmp2_get(): No response from 192.168.0.56', Device:'192.168.0.56', OID:'.1.3.6.1.2.1.25.2.3.1.6.2'
2024-07-10 11:40:09 - 0 WARNING: SNMP Error:'snmp2_get(): No response from 192.168.0.74', Device:'192.168.0.74', OID:'.1.3.6.1.2.1.25.2.3.1.6.2'
2024-07-10 11:40:08 - 0 WARNING: SNMP Error:'snmp2_get(): No response from 192.168.0.16', Device:'192.168.0.16', OID:'.1.3.6.1.2.1.25.2.3.1.6.2'
2024-07-10 11:40:06 - 0 WARNING: SNMP Error:'snmp2_get(): No response from 192.168.0.21', Device:'192.168.0.21', OID:'.1.3.6.1.2.1.25.2.3.1.6.2'
2024-07-10 11:40:05 - 0 WARNING: SNMP Error:'snmp2_get(): No response from 192.168.0.13', Device:'192.168.0.13', OID:'.1.3.6.1.2.1.25.2.3.1.6.2'
2024-07-10 11:40:03 - 0 WARNING: SNMP Error:'snmp2_get(): No response from 192.168.0.23', Device:'192.168.0.23', OID:'.1.3.6.1.2.1.25.2.3.1.6.2'
2024-07-10 11:40:01 - SYSTEM WARNING: Primary Admin account notifications disabled! Unable to send administrative Email.
2024-07-10 11:40:01 - POLLER: Poller[Main Poller] PID[1859103] WARNING: Poller Output Table not Empty. Issues: 16, DS[SAGITTA - Processes, SAGITTA - Polling Time, SAGITTA - Used Space - C: Label: Serial Number d058650c, SAGITTA - Traffic - 192.168.1.39 - ethernet_21, SAGITTA - Traffic - 192.168.0.39 - ethernet_14, SAGITTA - Used Space - D: Label: Serial Number 448d674e, SAGITTA - Uptime, SAGITTA - Used Space - Virtual Memory, SAGITTA - Used Space - Physical Memory, SAGITTA - CPU Utilization - CPUTotal] Graphs[SAGITTA - Processes, SAGITTA - Used Space - C: Label: Serial Number d058650c, SAGITTA - Traffic - Rede -- DMZ, SAGITTA - Traffic - Rede -- Interna, SAGITTA - Used Space - D: Label: Serial Number 448d674e, SAGITTA - Uptime, SAGITTA - Used Space - Virtual Memory, SAGITTA - Used Space - Physical Memory, SAGITTA - CPU Utilization - CPUTotal]
2024-07-10 11:40:01 - SYSTEM WARNING: Primary Admin account notifications disabled! Unable to send administrative Email.
2024-07-10 11:40:01 - POLLER: Poller[Main Poller] PID[1859103] WARNING: Cron is out of sync with the Poller Interval! The Poller Interval is '60' seconds, with a maximum of a '60' second Cron, but 300.5 seconds have passed since the last poll!
2024-07-10 11:36:03 - CMDPHP WARNING: cmd.php poller has run over its polling interval and therefore is ending
2024-07-10 11:36:02 - SYSTEM THOLD STATS: Time:1.47 Tholds:0 TotalDevices:89 DownDevices:6 NewDownDevices:0
2024-07-10 11:36:02 - SYSTEM MONITOR STATS: Time:1.52 Reboots:1 DownDevices:0 Notifications:0 Purges:0
2024-07-10 11:36:01 - SYSTEM MAINT STATS: Time:0.07
2024-07-10 11:36:01 - 0 WARNING: SNMP Error:'snmp2_get(): No response from 192.168.0.39', Device:'192.168.0.39', OID:'.1.3.6.1.2.1.25.2.3.1.6.2'
2024-07-10 11:36:00 - SNMPAGENT WARNING: No notification receivers configured for event: cactiNotifyDeviceFailedPoll (CACTI-MIB), severity: medium
2024-07-10 11:36:00 - SYSTEM STATS: Time:58.6549 Method:cmd.php Processes:1 Threads:1 Hosts:89 HostsPerProcess:89 DataSources:1766 RRDsProcessed:0
2024-07-10 11:36:00 - SYSTEM WARNING: Primary Admin account notifications disabled! Unable to send administrative Email.
2024-07-10 11:36:00 - POLLER: Poller[Main Poller] PID[1858289] Maximum runtime of 58 seconds exceeded. Exiting.
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cigamit
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Posts: 3369
Joined: Thu Apr 07, 2005 3:29 pm
Location: B/CS Texas
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Re: I'm having issues with graphs

Post by cigamit »

You have a few issues going on. First, your poller setting is set for 60 seconds but it seems your cron job is set to run the poller every 5 minutes. You can fix this by either fixing the cron job or you can just got into Settings > Poller and change "Cron/Daemon Interval" to 5 minutes while leaving the "Poller Interval" at every 1 minute.

Your poller also isn't finishing in time. Goto
Console > Data Collection > Data Collectors > Click on Main Poller. Increase the Processes from 1 to 12.
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Israellgg
Posts: 7
Joined: Wed Jul 03, 2024 7:07 am

Re: I'm having issues with graphs

Post by Israellgg »

cigamit wrote: ↑Wed Jul 10, 2024 11:45 am You have a few issues going on. First, your poller setting is set for 60 seconds but it seems your cron job is set to run the poller every 5 minutes. You can fix this by either fixing the cron job or you can just got into Settings > Poller and change "Cron/Daemon Interval" to 5 minutes while leaving the "Poller Interval" at every 1 minute.

Your poller also isn't finishing in time. Goto
Console > Data Collection > Data Collectors > Click on Main Poller. Increase the Processes from 1 to 12.
Incredible! The issue has been resolved.

All the charts have reappeared again. Thank you very much, Macan.

Is it normal that this still appears in the logs?

Code: Select all

2024-07-11 11:20:19 - SYSTEM THOLD STATS: Time:0.03 Tholds:0 TotalDevices:89 DownDevices:5 NewDownDevices:0
2024-07-11 11:20:19 - SYSTEM MONITOR STATS: Time:0.02 Reboots:0 DownDevices:0 Notifications:0 Purges:0
2024-07-11 11:20:18 - SNMPAGENT WARNING: No notification receivers configured for event: cactiNotifyDeviceFailedPoll (CACTI-MIB), severity: medium
2024-07-11 11:20:17 - SYSTEM STATS: Time:16.1380 Method:cmd.php Processes:12 Threads:1 Hosts:89 HostsPerProcess:8 DataSources:1756 RRDsProcessed:0
2024-07-11 11:20:17 - 0 WARNING: SNMP Error:'snmp2_get(): No response from 192.168.0.108', Device:'192.168.0.108', OID:'.1.3.6.1.2.1.25.2.3.1.6.2'
2024-07-11 11:20:17 - 0 WARNING: SNMP Error:'snmp2_get(): No response from 192.168.0.70', Device:'192.168.0.70', OID:'.1.3.6.1.2.1.25.2.3.1.6.2'
2024-07-11 11:20:16 - 0 WARNING: SNMP Error:'snmp2_get(): No response from 192.168.0.35', Device:'192.168.0.35', OID:'.1.3.6.1.2.1.25.2.3.1.6.2'
2024-07-11 11:20:16 - 0 WARNING: SNMP Error:'snmp2_get(): No response from 192.168.0.75', Device:'192.168.0.75', OID:'.1.3.6.1.2.1.25.2.3.1.6.2'
2024-07-11 11:20:16 - 0 WARNING: SNMP Error:'snmp2_get(): No response from 192.168.0.66', Device:'192.168.0.66', OID:'.1.3.6.1.2.1.25.2.3.1.6.2'
2024-07-11 11:20:16 - 0 WARNING: SNMP Error:'snmp2_get(): No response from 192.168.0.69', Device:'192.168.0.69', OID:'.1.3.6.1.2.1.25.2.3.1.6.2'
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macan
Cacti Guru User
Posts: 1137
Joined: Tue Mar 18, 2008 2:30 am
Location: Czech

Re: I'm having issues with graphs

Post by macan »

2024-07-11 11:20:17 - 0 WARNING: SNMP Error:'snmp2_get(): No response from 192.168.0.108', Device:'192.168.0.108', OID:'.1.3.6.1.2.1.25.2.3.1.6.2'
2024-07-11 11:20:17 - 0 WARNING: SNMP Error:'snmp2_get(): No response from 192.168.0.70', Device:'192.168.0.70', OID:'.1.3.6.1.2.1.25.2.3.1.6.2'
2

It seems that you are trying query any disk usage but device doesn't respond this request. Maybe you are queriing wrong disk (maybe deleted) or device has any issue. Check graph for device 192.168.0.108 and maybe you found any graph without data
Let the Cacti grow!
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