Unable to upgrade from 1.2.26 to 1.2.27 - help please

[dwoodhou]

Hi all - would appreciate some guidance here please. I have an existing Windows Cacti deployment on v1.2.26. When following the upgrade process at https://docs.cacti.net/Upgrading-Cacti-Under-Windows.md# all was well until step 9 in the upgrade doc which failed the pre-installation checks for PHP module intl (reported status: Installed : Web - No).

php.ini contains the entry;
extension=intl

Unfortunately due to server rollback the php_errors log entries were lost, but recall that the entries did not report an issue with the path to php_intl.dll but stated something about being unable to run the process or words to that effect.

Cacti - from Version 1.2.26 to 1.2.27
PHP - from Version 8.1.16 to 8.3.8
mySQL - from Version 8.0.32 to 8.4.0


Thanks and best regards
DW

[macan]

php -m returns that intl module is installed?

or run php_info() function. Is it intl there?

[dwoodhou]

Hi - thanks for the response. Unfortunately I had to rollback to a server snapshot before the attempted upgrade. I did not run php -m at the time I was upgrading. If I run it now on the old 1.2.26 version then yes intl is listed.

I can schedule another upgrade attempt.

Must admit I don't know what's meant by : run php_info() function - can you advise ?

And are there any other things I can consider regarding this php extension issue ?

thanks

[macan]

I forget that phpinfo is in cacti too. Utilities -> system utilities -> technical support -> PHP info tab. There must be intl

[dwoodhou]

I forget that phpinfo is in cacti too. Utilities -> system utilities -> technical support -> PHP info tab. There must be intl

Yes true, but as the pre-install checks failed with extension intl (reported status: Installed : Web - No) I could not upgrade so had to roll back.

All is fine on current revs;
Cacti - Version 1.2.26
PHP - Version 8.1.16
mySQL - Version 8.0.32

[macan]

Please show screenshot, I think that "web - no" isn't reason

[dwoodhou]

Thanks - screenshot here -? https://ibb.co/F43WcTF

[macan]

Maybe you have more files, one for webserver, and different for cli. Try to find all php.ini files and allow intl in all files

[TheWitness]

If you have any difficulties upgrading cacti it's best to run the upgrade_database.php file in the CLI directory.

[dwoodhou]

I re-ran the upgrade, this time leaving the PHP and MySQL versions as they were (due to them being OK as supported versions for the 1.2.27 upgrade). All OK now. Thanks for the feedback. Next time I'll bear in mind the comments/suggestions made. Thanks and best regards