cactid.service Won't Start

[ednyfed]

I am new to Cacti and am running through the install. I get no errors until I get to the last step. When I enter

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systemctl start cactid

I get an error that

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Job for cactid.service failed because of unavailable resources or another system error.

I'm stuck and not sure where to go from here. Here are the log results:

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$ systemctl status cactid.service
● cactid.service - Cacti Daemon Main Poller Service
     Loaded: loaded (/etc/systemd/system/cactid.service; enabled; preset: enabled)
     Active: activating (auto-restart) (Result: resources) since Tue 2024-05-28 21:19:36 EDT; 5s ago
        CPU: 0

May 28 21:19:41 BMaxB2MiniPC systemd[1]: cactid.service: Scheduled restart job, restart counter is at 1627.
May 28 21:19:41 BMaxB2MiniPC systemd[1]: cactid.service: Failed to load environment files: Is a directory
May 28 21:19:41 BMaxB2MiniPC systemd[1]: cactid.service: Failed to spawn 'start' task: Is a directory
May 28 21:19:41 BMaxB2MiniPC systemd[1]: cactid.service: Failed with result 'resources'.
May 28 21:19:41 BMaxB2MiniPC systemd[1]: Failed to start cactid.service - Cacti Daemon Main Poller Service.

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$ journalctl -xeu cactid.service
░░ 
░░ Automatic restarting of the unit cactid.service has been scheduled, as the result for
░░ the configured Restart= setting for the unit.
May 28 21:19:36 BMaxB2MiniPC systemd[1]: cactid.service: Failed to load environment files: Is a directory
May 28 21:19:36 BMaxB2MiniPC systemd[1]: cactid.service: Failed to spawn 'start' task: Is a directory
May 28 21:19:36 BMaxB2MiniPC systemd[1]: cactid.service: Failed with result 'resources'.
░░ Subject: Unit failed
░░ Defined-By: systemd
░░ Support: http://www.ubuntu.com/support
░░ 
░░ The unit cactid.service has entered the 'failed' state with result 'resources'.
May 28 21:19:36 BMaxB2MiniPC systemd[1]: Failed to start cactid.service - Cacti Daemon Main Poller Service.
░░ Subject: A start job for unit cactid.service has failed
░░ Defined-By: systemd
░░ Support: http://www.ubuntu.com/support
░░ 
░░ A start job for unit cactid.service has finished with a failure.
░░ 
░░ The job identifier is 183878 and the job result is failed.
May 28 21:19:41 BMaxB2MiniPC systemd[1]: cactid.service: Scheduled restart job, restart counter is at 1627.
░░ Subject: Automatic restarting of a unit has been scheduled
░░ Defined-By: systemd
░░ Support: http://www.ubuntu.com/support
░░ 
░░ Automatic restarting of the unit cactid.service has been scheduled, as the result for
░░ the configured Restart= setting for the unit.
May 28 21:19:41 BMaxB2MiniPC systemd[1]: cactid.service: Failed to load environment files: Is a directory
May 28 21:19:41 BMaxB2MiniPC systemd[1]: cactid.service: Failed to spawn 'start' task: Is a directory
May 28 21:19:41 BMaxB2MiniPC systemd[1]: cactid.service: Failed with result 'resources'.
░░ Subject: Unit failed
░░ Defined-By: systemd
░░ Support: http://www.ubuntu.com/support
░░ 
░░ The unit cactid.service has entered the 'failed' state with result 'resources'.
May 28 21:19:41 BMaxB2MiniPC systemd[1]: Failed to start cactid.service - Cacti Daemon Main Poller Service.
░░ Subject: A start job for unit cactid.service has failed
░░ Defined-By: systemd
░░ Support: http://www.ubuntu.com/support
░░ 
░░ A start job for unit cactid.service has finished with a failure.
░░ 
░░ The job identifier is 183978 and the job result is failed.

[bmfmancini]

Hey there

First make sure you have created the environment file
Also what does your cactid.service file look like ?

Ensure you have the proper user set in that file