[SOLVED] Automatically jump back to the page of "Cacti Version 1.2.27 - License Agreement" during installation

[jason23]

Hello Sir,

Would anyone please help to provide some solution for me to solve this issue?

I intend to upgrade my Cacti from V0.8.8h to the latest version, I have solved all the issue during the Pre-Installation. But it was failed and jump back to the Home Page of Installation after loading a period of time as below message I found in Cacti Log File.

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2024-05-22 22:40:02 - SYSTEM WARNING: System Polling is Disabled! Therefore, data collection from the poller will be suspended till re-enabled.
2024-05-22 22:45:04 - SYSTEM WARNING: System Polling is Disabled! Therefore, data collection from the poller will be suspended till re-enabled.
2024-05-22 22:46:02 - INSTALL-TEMPLATES: always: getDefaultTemplate(): Default Device Template is '3'
2024-05-22 22:46:02 - INSTALL-TEMPLATES: always: getDefaultTemplate(): Default Device Template is '3'
2024-05-22 22:46:02 - INSTALL-TEMPLATE: always: setDefaultTemplate(): Device default template is '3'
2024-05-22 22:46:06 - INSTALL-TEMPLATES: always: getDefaultTemplate(): Default Device Template is '3'
2024-05-22 22:46:06 - INSTALL-TEMPLATES: always: getDefaultTemplate(): Default Device Template is '3'
2024-05-22 22:46:06 - INSTALL-TEMPLATE: always: setDefaultTemplate(): Device default template is '3'
2024-05-22 22:46:10 - INSTALL-TEMPLATES: always: getDefaultTemplate(): Default Device Template is '3'
2024-05-22 22:46:10 - INSTALL-TEMPLATES: always: getDefaultTemplate(): Default Device Template is '3'
2024-05-22 22:46:10 - INSTALL-TEMPLATE: always: setDefaultTemplate(): Device default template is '3'
2024-05-22 22:46:16 - INSTALL-TEMPLATES: always: getDefaultTemplate(): Default Device Template is '3'
2024-05-22 22:46:16 - INSTALL-TEMPLATES: always: getDefaultTemplate(): Default Device Template is '3'
2024-05-22 22:46:16 - INSTALL-TEMPLATE: always: setDefaultTemplate(): Device default template is '3'
2024-05-22 22:46:19 - INSTALL-TEMPLATES: always: getDefaultTemplate(): Default Device Template is '3'
2024-05-22 22:46:19 - INSTALL-TEMPLATES: always: getDefaultTemplate(): Default Device Template is '3'
2024-05-22 22:46:19 - INSTALL-TEMPLATE: always: setDefaultTemplate(): Device default template is '3'
2024-05-22 22:46:22 - INSTALL-TEMPLATES: always: getDefaultTemplate(): Default Device Template is '3'
2024-05-22 22:46:22 - INSTALL-TEMPLATES: always: getDefaultTemplate(): Default Device Template is '3'
2024-05-22 22:46:22 - INSTALL-TEMPLATE: always: setDefaultTemplate(): Device default template is '3'
2024-05-22 22:46:25 - INSTALL-TEMPLATES: always: getDefaultTemplate(): Default Device Template is '3'
2024-05-22 22:46:25 - INSTALL-TEMPLATES: always: getDefaultTemplate(): Default Device Template is '3'
2024-05-22 22:46:25 - INSTALL-TEMPLATE: always: setDefaultTemplate(): Device default template is '3'
2024-05-22 22:46:31 - INSTALL-TEMPLATES: always: getDefaultTemplate(): Default Device Template is '3'
2024-05-22 22:46:31 - INSTALL-TEMPLATES: always: getDefaultTemplate(): Default Device Template is '3'
2024-05-22 22:46:31 - INSTALL-TEMPLATE: always: setDefaultTemplate(): Device default template is '3'
2024-05-22 22:46:35 - INSTALL-TEMPLATES: always: getDefaultTemplate(): Default Device Template is '3'
2024-05-22 22:46:35 - INSTALL-TEMPLATES: always: getDefaultTemplate(): Default Device Template is '3'
2024-05-22 22:46:35 - INSTALL-TEMPLATE: always: setDefaultTemplate(): Device default template is '3'
2024-05-22 22:46:36 - INSTALL: always: Spawning background process: d:/bin/php/php.exe "D:/Inetpub/wwwroot/cacti/install/background.php" 1716389196.034
2024-05-22 22:46:36 - INSTALL: Checking arguments
2024-05-22 22:46:36 - INSTALL: always: Setting PHP Option max_execution_time = 0
2024-05-22 22:46:36 - INSTALL: always: Setting PHP Option memory_limit = -1
2024-05-22 22:46:38 - INSTALL-TEMPLATES: always: getDefaultTemplate(): Default Device Template is '3'
2024-05-22 22:46:38 - INSTALL-TEMPLATES: always: getDefaultTemplate(): Default Device Template is '3'
2024-05-22 22:46:38 - INSTALL-TEMPLATE: always: setDefaultTemplate(): Device default template is '3'
2024-05-22 22:46:38 - INSTALL: always: Starting UPGRADE Process for v1.2.27
2024-05-22 22:46:38 - INSTALL: always: Found 9 tables to convert
2024-05-22 22:46:38 - INSTALL: always: Converting Table #1 'automation_graph_rule_items'
2024-05-22 22:46:39 - INSTALL: always: Converting Table #2 'automation_graph_rules'
2024-05-22 22:46:39 - INSTALL: always: Converting Table #3 'automation_match_rule_items'
2024-05-22 22:46:40 - INSTALL: always: Converting Table #4 'automation_tree_rule_items'
2024-05-22 22:46:41 - INSTALL: always: Converting Table #5 'automation_tree_rules'
2024-05-22 22:46:41 - INSTALL: always: Converting Table #6 'poller'
2024-05-22 22:46:42 - INSTALL: always: Converting Table #7 'poller_output_realtime'
2024-05-22 22:46:42 - INSTALL: always: Converting Table #9 'user_auth_cache'
2024-05-22 22:46:43 - INSTALL: always: Switched from to C:\Windows\Temp\cdu786D.tmp
2024-05-22 22:46:43 - INSTALL: always: NOTE: Using temporary file for db cache: C:\Windows\Temp\cdu786D.tmp
2024-05-22 22:46:43 - INSTALL: always: Upgrading from v0.8.8h (DB 1.2.27 (DB: 0.8.8h)) to v1.0.0
2024-05-22 22:47:01 - INSTALL: always: Finished UPGRADE Process for v1.2.27
2024-05-22 22:47:01 - INSTALL: always: WARNING: One or more upgrades failed to install correctly
2024-05-22 22:47:01 - INSTALL: always: Installation was started at 2024-05-22 14:46:36, completed at 2024-05-22 14:47:01
**********************************************************************************************

Thank you.

Jason

[jason23]

I have tried to make use of cli to run with the "upgrade_database.php" to fix out the issue step by step, and I am able to install the Cacti now.

Thanks a lot.

[macan]

try cli upgrade_database.php with --debug

[jason23]

try cli upgrade_database.php with --debug

Hello Macan,

Thanks for your advice. This can let me to find out with the issue.

Jason