New Install - user name and password from file not accepted

[ggc123]

I am a new user looking to check out Cacti to see if it will meet my needs. Setup went well but the first time logging in I get "access denied". I'm using the auto-generated username ("admin") and password from file. I've tried all the other usernames and passwords in the file without success. Any suggestion on how to troubleshoot? Thank you.

[Osiris]

Google for ways to reset the cacti password. That question has been answered likely dozens of times.

[ggc123]

I did. I also reinstalled Cacti twice and used the newly generated passwords. I will Google so more

[phalek]

Look here: https://docs.cacti.net/Frequently-Asked-Questions.md


Extract:

Q: I have forgotten my 'admin' password to Cacti, how do I reset it?

A: To reset the admin account password back to the default of 'admin', connect to your Cacti database at the command line.

Code: Select all

shell> mysql -u root -p cacti

Now execute the following SQL:

Code: Select all

MySQL> update user_auth set password=md5('admin') where username='admin';