In Cacti CPU Usage graph not updating

[Babai123]

Hi Team,

We are using 1.2.18 version, For one particular device we have seen CPU usage graph not updating, Showing blank as well.
But for this device after reindexing all graphs that i have added plotting graph successfully only CPU usage graph not updating.
Any help is appreciable.



Thanks & Regards,
Soumik Mitra.

[macan]

Enable debug on device page and show log with debug mesages

[Babai123]

Hi Team,


For this device when i enabled device debug showing for CPU Usage value not generating in RRD.

Please check below one:

2023-08-29 12:32:05 - SPINE: Poller[Main Poller] PID[18499] Device[federale01-02bru-02] HT[1] Total Time: 0.15 Seconds
2023-08-29 12:32:05 - SPINE: Poller[Main Poller] PID[18499] Device[federale01-02bru-02] HT[1] DS[federale01-02bru-02 - Traffic - GigabitEthernet1/0.300 (* VT095426 - GS20161228723 - IP-VPN - VD)] Graphs[Bandwidth WAN - * VT095426 - GS20161228723 - IP-VPN - VD (GigabitEthernet1/0.300 - federale01-02bru-02)] TT[48.07] SNMP: v2: 94.105.25.188, dsname: traffic_out, oid: .1.3.6.1.2.1.2.2.1.16.590124, value: 2245495598
2023-08-29 12:32:05 - SPINE: Poller[Main Poller] PID[18499] Device[federale01-02bru-02] HT[1] DS[federale01-02bru-02 - Traffic - GigabitEthernet1/0.300 (* VT095426 - GS20161228723 - IP-VPN - VD)] Graphs[Bandwidth WAN - * VT095426 - GS20161228723 - IP-VPN - VD (GigabitEthernet1/0.300 - federale01-02bru-02)] TT[47.95] SNMP: v2: 94.105.25.188, dsname: traffic_in, oid: .1.3.6.1.2.1.2.2.1.10.590124, value: 3734676999
2023-08-29 12:32:05 - SPINE: Poller[Main Poller] PID[18499] Device[federale01-02bru-02] HT[1] DS[federale01-02bru-02 - Traffic - GigabitEthernet1/0.200 (* VT116261 - GS20161228725 - CORPORATE I)] Graphs[Bandwidth WAN - * VT116261 - GS20161228725 - CORPORATE I (GigabitEthernet1/0.200 - federale01-02bru-02)] TT[47.88] SNMP: v2: 94.105.25.188, dsname: traffic_out, oid: .1.3.6.1.2.1.2.2.1.16.590024, value: 1816284655
2023-08-29 12:32:05 - SPINE: Poller[Main Poller] PID[18499] Device[federale01-02bru-02] HT[1] DS[federale01-02bru-02 - Traffic - GigabitEthernet1/0.200 (* VT116261 - GS20161228725 - CORPORATE I)] Graphs[Bandwidth WAN - * VT116261 - GS20161228725 - CORPORATE I (GigabitEthernet1/0.200 - federale01-02bru-02)] TT[47.79] SNMP: v2: 94.105.25.188, dsname: traffic_in, oid: .1.3.6.1.2.1.2.2.1.10.590024, value: 1206224382
2023-08-29 12:32:05 - SPINE: Poller[Main Poller] PID[18499] Device[federale01-02bru-02] HT[1] DS[federale01-02bru-02 - 5 Minute CPU] Graphs[federale01-02bru-02 - CPU Usage] TT[47.41] SNMP: v2: 94.105.25.188, dsname: 5min_cpu, oid: .1.3.6.1.4.1.9.2.1.58.0, value: U
2023-08-29 12:32:05 - SPINE: Poller[Main Poller] PID[18499] Device[federale01-02bru-02] HT[1] NOTE: There are '5' Polling Items for this Device
2023-08-29 12:32:05 - SPINE: Poller[Main Poller] PID[18499] Device[federale01-02bru-02] HT[1] DQ[Cisco - SAA Statistics] RECACHE OID: .1.3.6.1.2.1.1.3.0, (assert: 58073830 < output: 58079804)
2023-08-29 12:32:05 - SPINE: Poller[Main Poller] PID[18499] Device[federale01-02bru-02] HT[1] DQ[CPE - Bandwidth] RECACHE OID: .1.3.6.1.2.1.1.3.0, (assert: 58073830 < output: 58079804)
2023-08-29 12:32:05 - SPINE: Poller[Main Poller] PID[18499] DEBUG: Device[federale01-02bru-02] HT[1] RECACHE: Processing 2 items in the auto reindex cache for '94.105.25.188'
2023-08-29 12:32:05 - SPINE: Poller[Main Poller] PID[18499] Device[federale01-02bru-02] Updating Full System Information Table


what should i do now?
Please help

[macan]

2023-08-29 12:32:05 - SPINE: Poller[Main Poller] PID[18499] Device[federale01-02bru-02] HT[1] DS[federale01-02bru-02 - 5 Minute CPU] Graphs[federale01-02bru-02 - CPU Usage] TT[47.41] SNMP: v2: 94.105.25.188, dsname: 5min_cpu, oid: .1.3.6.1.4.1.9.2.1.58.0, value: U

No data returned. Maybe OID .1.3.6.1.4.1.9.2.1.58.0 isn't supported by your device.

[Babai123]

HI Team,

For this device other graphs are running fine and plotting graph successfully.

If OID not supporting for 5 minute CPU Usage graph then how to handle this issue.
Any idea..
Can you please help on this.

Regards,
Soumik

[TheWitness]

I would perform some research and based upon what the device supports, create a new Data Template and Graph Template with the appropriate OID's and values and then create a new Device Template for the Device Type in question.