Urgent | RRD Files are not updating

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abhisekp34
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Joined: Mon Aug 29, 2022 1:47 am

Urgent | RRD Files are not updating

Post by abhisekp34 »

MySQL was got into hung state.

after restart MySQL, now RRD Files are not updating.

Even we restarted snmpd service. but still rrd files are not updating.

Any Solution ?
cigamit
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Re: Urgent | RRD Files are not updating

Post by cigamit »

I would first check for a corrupted mysql table (usually the poller_output table).
abhisekp34
Posts: 43
Joined: Mon Aug 29, 2022 1:47 am

Re: Urgent | RRD Files are not updating

Post by abhisekp34 »

no data on this table

mysql> select * from poller_output limit 1;
Empty set (0.00 sec)

mysql> select * from poller_output limit 1;
Empty set (0.00 sec)

any Suggested Solution ..

As I am very New to cacti, any help will be appreciated.
cigamit
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Re: Urgent | RRD Files are not updating

Post by cigamit »

Check your cacti log for errors, and show the STATS line from the log
abhisekp34
Posts: 43
Joined: Mon Aug 29, 2022 1:47 am

Re: Urgent | RRD Files are not updating

Post by abhisekp34 »

2022-11-28 00:55:29 - CMDPHP PHP ERROR NOTICE Backtrace: (/graph_json.php[159]:rrdtool_function_graph(), /lib/rrd.php[1589]:variable_nth_percentile(), /lib/graph_variables.php[473]:nth_percentile(), /lib/graph_variables.php[33]:rrdtool_function_stats(), /lib/graph_variables.php[164]:nth_percentile_fetch_statistics(), /lib/graph_variables.php[235]:cacti_stats_calc(), /lib/graph_variables.php[305]:CactiErrorHandler())
2022-11-28 00:55:29 - ERROR PHP NOTICE: Undefined offset: 2 in file: /var/www/html/cacti-1.2.18/lib/graph_variables.php on line: 305
2022-11-28 00:55:29 - CMDPHP PHP ERROR NOTICE Backtrace: (/graph_json.php[159]:rrdtool_function_graph(), /lib/rrd.php[1589]:variable_nth_percentile(), /lib/graph_variables.php[473]:nth_percentile(), /lib/graph_variables.php[33]:rrdtool_function_stats(), /lib/graph_variables.php[160]:nth_percentile_fetch_statistics(), /lib/graph_variables.php[235]:cacti_stats_calc(), /lib/graph_variables.php[305]:CactiErrorHandler())
2022-11-28 00:55:29 - ERROR PHP NOTICE: Undefined offset: 2 in file: /var/www/html/cacti-1.2.18/lib/graph_variables.php on line: 305
2022-11-28 00:55:29 - CMDPHP PHP ERROR NOTICE Backtrace: (/graph_json.php[159]:rrdtool_function_graph(), /lib/rrd.php[1589]:variable_nth_percentile(), /lib/graph_variables.php[473]:nth_percentile(), /lib/graph_variables.php[33]:rrdtool_function_stats(), /lib/graph_variables.php[160]:nth_percentile_fetch_statistics(), /lib/graph_variables.php[235]:cacti_stats_calc(), /lib/graph_variables.php[305]:CactiErrorHandler())
2022-11-28 00:55:29 - ERROR PHP NOTICE: Undefined offset: 2 in file: /var/www/html/cacti-1.2.18/lib/graph_variables.php on line: 305
2022-11-28 00:55:29 - CMDPHP PHP ERROR NOTICE Backtrace: (/graph_json.php[159]:rrdtool_function_graph(), /lib/rrd.php[1589]:variable_nth_percentile(), /lib/graph_variables.php[473]:nth_percentile(), /lib/graph_variables.php[33]:rrdtool_function_stats(), /lib/graph_variables.php[160]:nth_percentile_fetch_statistics(), /lib/graph_variables.php[235]:cacti_stats_calc(), /lib/graph_variables.php[305]:CactiErrorHandler())
2022-11-28 00:55:29 - ERROR PHP NOTICE: Undefined offset: 2 in file: /var/www/html/cacti-1.2.18/lib/graph_variables.php on line: 305
2022-11-28 00:55:29 - CMDPHP PHP ERROR NOTICE Backtrace: (/graph_json.php[159]:rrdtool_function_graph(), /lib/rrd.php[1589]:variable_nth_percentile(), /lib/graph_variables.php[473]:nth_percentile(), /lib/graph_variables.php[33]:rrdtool_function_stats(), /lib/graph_variables.php[160]:nth_percentile_fetch_statistics(), /lib/graph_variables.php[235]:cacti_stats_calc(), /lib/graph_variables.php[305]:CactiErrorHandler())
2022-11-28 00:55:29 - ERROR PHP NOTICE: Undefined offset: 2 in file: /var/www/html/cacti-1.2.18/lib/graph_variables.php on line: 305
2022-11-28 00:55:29 - CMDPHP PHP ERROR NOTICE Backtrace: (/graph_json.php[159]:rrdtool_function_graph(), /lib/rrd.php[1589]:variable_nth_percentile(), /lib/graph_variables.php[473]:nth_percentile(), /lib/graph_variables.php[33]:rrdtool_function_stats(), /lib/graph_variables.php[164]:nth_percentile_fetch_statistics(), /lib/graph_variables.php[235]:cacti_stats_calc(), /lib/graph_variables.php[305]:CactiErrorHandler())
2022-11-28 00:55:29 - ERROR PHP NOTICE: Undefined offset: 2 in file: /var/www/html/cacti-1.2.18/lib/graph_variables.php on line: 305
2022-11-28 00:55:29 - CMDPHP PHP ERROR NOTICE Backtrace: (/graph_json.php[159]:rrdtool_function_graph(), /lib/rrd.php[1589]:variable_nth_percentile(), /lib/graph_variables.php[473]:nth_percentile(), /lib/graph_variables.php[33]:rrdtool_function_stats(), /lib/graph_variables.php[164]:nth_percentile_fetch_statistics(), /lib/graph_variables.php[235]:cacti_stats_calc(), /lib/graph_variables.php[305]:CactiErrorHandler())
2022-11-28 00:55:29 - ERROR PHP NOTICE: Undefined offset: 2 in file: /var/www/html/cacti-1.2.18/lib/graph_variables.php on line: 305
2022-11-28 00:55:29 - CMDPHP PHP ERROR NOTICE Backtrace: (/graph_json.php[159]:rrdtool_function_graph(), /lib/rrd.php[1589]:variable_nth_percentile(), /lib/graph_variables.php[473]:nth_percentile(), /lib/graph_variables.php[33]:rrdtool_function_stats(), /lib/graph_variables.php[164]:nth_percentile_fetch_statistics(), /lib/graph_variables.php[235]:cacti_stats_calc(), /lib/graph_variables.php[305]:CactiErrorHandler())
2022-11-28 00:55:29 - ERROR PHP NOTICE: Undefined offset: 2 in file: /var/www/html/cacti-1.2.18/lib/graph_variables.php on line: 305
2022-11-28 00:55:29 - CMDPHP PHP ERROR NOTICE Backtrace: (/graph_json.php[159]:rrdtool_function_graph(), /lib/rrd.php[1589]:variable_nth_percentile(), /lib/graph_variables.php[473]:nth_percentile(), /lib/graph_variables.php[33]:rrdtool_function_stats(), /lib/graph_variables.php[164]:nth_percentile_fetch_statistics(), /lib/graph_variables.php[235]:cacti_stats_calc(), /lib/graph_variables.php[305]:CactiErrorHandler())
2022-11-28 00:56:01 - SPINE: Poller[1] PID[793] Device[416] Hostname[94.105.3.245] NOTICE: HOST EVENT: Device Returned from DOWN State
2022-11-28 00:56:01 - POLLER: Poller[1] PID[19796] Maximum runtime of 298 seconds exceeded. Exiting.
2022-11-28 00:56:01 - SYSTEM WARNING: Primary Admin account notifications disabled! Unable to send administrative Email.
2022-11-28 00:56:01 - SNMPAGENT WARNING: No notification receivers configured for event: cactiNotifyPollerRuntimeExceeding (CACTI-MIB), severity: high
2022-11-28 00:56:01 - SYSTEM STATS: Time:0.9299 Method:spine Processes:8 Threads:50 Hosts:5388 HostsPerProcess:674 DataSources:21885 RRDsProcessed:0
2022-11-28 00:56:09 - SYSTEM MONITOR STATS: Time:0.0833 Reboots:0 DownDevices:0 Notifications:0 Purges:0
root@grwcacticpe01 #
abhisekp34
Posts: 43
Joined: Mon Aug 29, 2022 1:47 am

Re: Urgent | RRD Files are not updating

Post by abhisekp34 »

2022-11-28 00:35:01 - SYSTEM STATS: Time:299.0653 Method:spine Processes:8 Threads:50 Hosts:5388 HostsPerProcess:674 DataSources:22197 RRDsProcessed:0
2022-11-28 00:35:02 - SYSTEM STATS: Time:0.8893 Method:spine Processes:8 Threads:50 Hosts:5388 HostsPerProcess:674 DataSources:21860 RRDsProcessed:0
2022-11-28 00:35:10 - SYSTEM MONITOR STATS: Time:0.0851 Reboots:0 DownDevices:0 Notifications:0 Purges:1
2022-11-28 00:36:02 - SYSTEM STATS: Time:1.3925 Method:spine Processes:8 Threads:50 Hosts:5388 HostsPerProcess:674 DataSources:21863 RRDsProcessed:0
2022-11-28 00:36:10 - SYSTEM MONITOR STATS: Time:0.0838 Reboots:0 DownDevices:0 Notifications:0 Purges:0
2022-11-28 00:37:02 - SYSTEM STATS: Time:0.9288 Method:spine Processes:8 Threads:50 Hosts:5388 HostsPerProcess:674 DataSources:22198 RRDsProcessed:0
2022-11-28 00:37:10 - SYSTEM MONITOR STATS: Time:0.0827 Reboots:0 DownDevices:0 Notifications:0 Purges:0
2022-11-28 00:38:02 - SYSTEM STATS: Time:0.9274 Method:spine Processes:8 Threads:50 Hosts:5388 HostsPerProcess:674 DataSources:22201 RRDsProcessed:0
2022-11-28 00:38:10 - SYSTEM MONITOR STATS: Time:0.0846 Reboots:0 DownDevices:0 Notifications:0 Purges:0
2022-11-28 00:40:00 - SYSTEM STATS: Time:298.1671 Method:spine Processes:8 Threads:50 Hosts:5388 HostsPerProcess:674 DataSources:21862 RRDsProcessed:0
2022-11-28 00:40:01 - SYSTEM STATS: Time:0.9172 Method:spine Processes:8 Threads:50 Hosts:5388 HostsPerProcess:674 DataSources:21896 RRDsProcessed:0
2022-11-28 00:40:09 - SYSTEM MONITOR STATS: Time:0.0839 Reboots:0 DownDevices:0 Notifications:0 Purges:1
2022-11-28 00:41:01 - SYSTEM STATS: Time:0.9330 Method:spine Processes:8 Threads:50 Hosts:5388 HostsPerProcess:674 DataSources:21892 RRDsProcessed:0
2022-11-28 00:41:09 - SYSTEM MONITOR STATS: Time:0.0834 Reboots:0 DownDevices:0 Notifications:0 Purges:0
2022-11-28 00:42:01 - SYSTEM STATS: Time:0.9391 Method:spine Processes:8 Threads:50 Hosts:5388 HostsPerProcess:674 DataSources:21858 RRDsProcessed:0
2022-11-28 00:42:09 - SYSTEM MONITOR STATS: Time:0.0824 Reboots:0 DownDevices:0 Notifications:0 Purges:0
2022-11-28 00:43:01 - SYSTEM STATS: Time:0.9419 Method:spine Processes:8 Threads:50 Hosts:5388 HostsPerProcess:674 DataSources:21861 RRDsProcessed:0
2022-11-28 00:43:09 - SYSTEM MONITOR STATS: Time:0.0829 Reboots:0 DownDevices:0 Notifications:0 Purges:0
2022-11-28 00:45:00 - SYSTEM STATS: Time:299.5094 Method:spine Processes:8 Threads:50 Hosts:5388 HostsPerProcess:674 DataSources:21888 RRDsProcessed:0
2022-11-28 00:45:01 - SYSTEM STATS: Time:0.9134 Method:spine Processes:8 Threads:50 Hosts:5388 HostsPerProcess:674 DataSources:22191 RRDsProcessed:0
2022-11-28 00:45:09 - SYSTEM MONITOR STATS: Time:0.0838 Reboots:0 DownDevices:0 Notifications:0 Purges:1
2022-11-28 00:46:01 - SYSTEM STATS: Time:0.9341 Method:spine Processes:8 Threads:50 Hosts:5388 HostsPerProcess:674 DataSources:22194 RRDsProcessed:0
2022-11-28 00:46:09 - SYSTEM MONITOR STATS: Time:0.0835 Reboots:0 DownDevices:0 Notifications:0 Purges:0
2022-11-28 00:46:14 - SYSTEM BOOST STATS: Time:4.74 ProcessNumber:12 RRDUpdates:790
2022-11-28 00:46:14 - SYSTEM BOOST STATS: Time:4.69 ProcessNumber:16 RRDUpdates:4400
2022-11-28 00:46:14 - SYSTEM BOOST STATS: Time:4.82 ProcessNumber:7 RRDUpdates:2230
2022-11-28 00:46:14 - SYSTEM BOOST STATS: Time:4.79 ProcessNumber:15 RRDUpdates:4440
2022-11-28 00:46:14 - SYSTEM BOOST STATS: Time:4.87 ProcessNumber:10 RRDUpdates:1410
2022-11-28 00:46:14 - SYSTEM BOOST STATS: Time:4.92 ProcessNumber:14 RRDUpdates:4440
2022-11-28 00:46:14 - SYSTEM BOOST STATS: Time:4.85 ProcessNumber:11 RRDUpdates:364
2022-11-28 00:46:14 - SYSTEM BOOST STATS: Time:4.96 ProcessNumber:5 RRDUpdates:4440
2022-11-28 00:46:14 - SYSTEM BOOST STATS: Time:4.91 ProcessNumber:13 RRDUpdates:3233
2022-11-28 00:46:14 - SYSTEM BOOST STATS: Time:4.94 ProcessNumber:4 RRDUpdates:4432
2022-11-28 00:46:14 - SYSTEM BOOST STATS: Time:4.96 ProcessNumber:9 RRDUpdates:477
2022-11-28 00:46:14 - SYSTEM BOOST STATS: Time:4.97 ProcessNumber:6 RRDUpdates:4440
2022-11-28 00:46:14 - SYSTEM BOOST STATS: Time:5.03 ProcessNumber:8 RRDUpdates:3707
2022-11-28 00:46:14 - SYSTEM BOOST STATS: Time:5.00 ProcessNumber:3 RRDUpdates:4440
2022-11-28 00:46:14 - SYSTEM BOOST STATS: Time:5.00 ProcessNumber:1 RRDUpdates:3750
2022-11-28 00:46:14 - SYSTEM BOOST STATS: Time:5.06 ProcessNumber:2 RRDUpdates:4434
2022-11-28 00:46:15 - SYSTEM BOOST STATS: Time:6.22 RRDUpdates:51427
2022-11-28 00:47:01 - SYSTEM STATS: Time:0.9197 Method:spine Processes:8 Threads:50 Hosts:5388 HostsPerProcess:674 DataSources:21898 RRDsProcessed:0
2022-11-28 00:47:10 - SYSTEM MONITOR STATS: Time:0.1048 Reboots:0 DownDevices:0 Notifications:0 Purges:0
2022-11-28 00:48:01 - SYSTEM STATS: Time:0.9182 Method:spine Processes:8 Threads:50 Hosts:5388 HostsPerProcess:674 DataSources:21892 RRDsProcessed:0
2022-11-28 00:48:10 - SYSTEM MONITOR STATS: Time:0.0863 Reboots:0 DownDevices:0 Notifications:0 Purges:0
2022-11-28 00:50:01 - SYSTEM STATS: Time:298.8373 Method:spine Processes:8 Threads:50 Hosts:5388 HostsPerProcess:674 DataSources:22189 RRDsProcessed:0
2022-11-28 00:50:02 - SYSTEM STATS: Time:1.1717 Method:spine Processes:8 Threads:50 Hosts:5388 HostsPerProcess:674 DataSources:21857 RRDsProcessed:0
2022-11-28 00:50:10 - SYSTEM MONITOR STATS: Time:0.0833 Reboots:0 DownDevices:0 Notifications:0 Purges:0
2022-11-28 00:51:02 - SYSTEM STATS: Time:1.1536 Method:spine Processes:8 Threads:50 Hosts:5388 HostsPerProcess:674 DataSources:21860 RRDsProcessed:0
2022-11-28 00:51:10 - SYSTEM MONITOR STATS: Time:0.0821 Reboots:0 DownDevices:0 Notifications:0 Purges:0
2022-11-28 00:52:02 - SYSTEM STATS: Time:0.9391 Method:spine Processes:8 Threads:50 Hosts:5388 HostsPerProcess:674 DataSources:22195 RRDsProcessed:0
2022-11-28 00:52:10 - SYSTEM MONITOR STATS: Time:0.0838 Reboots:0 DownDevices:0 Notifications:0 Purges:0
2022-11-28 00:53:02 - SYSTEM STATS: Time:1.0022 Method:spine Processes:8 Threads:50 Hosts:5388 HostsPerProcess:674 DataSources:22198 RRDsProcessed:0
2022-11-28 00:53:10 - SYSTEM MONITOR STATS: Time:0.0833 Reboots:0 DownDevices:0 Notifications:0 Purges:0
2022-11-28 00:55:00 - SYSTEM STATS: Time:299.6536 Method:spine Processes:8 Threads:50 Hosts:5388 HostsPerProcess:674 DataSources:21857 RRDsProcessed:0
2022-11-28 00:55:01 - SYSTEM STATS: Time:0.9117 Method:spine Processes:8 Threads:50 Hosts:5388 HostsPerProcess:674 DataSources:21893 RRDsProcessed:0
2022-11-28 00:55:09 - SYSTEM MONITOR STATS: Time:0.0833 Reboots:0 DownDevices:0 Notifications:0 Purges:0
2022-11-28 00:56:01 - SYSTEM STATS: Time:0.9299 Method:spine Processes:8 Threads:50 Hosts:5388 HostsPerProcess:674 DataSources:21885 RRDsProcessed:0
2022-11-28 00:56:09 - SYSTEM MONITOR STATS: Time:0.0833 Reboots:0 DownDevices:0 Notifications:0 Purges:0
2022-11-28 00:57:01 - SYSTEM STATS: Time:0.9395 Method:spine Processes:8 Threads:50 Hosts:5388 HostsPerProcess:674 DataSources:21851 RRDsProcessed:0
2022-11-28 00:57:10 - SYSTEM MONITOR STATS: Time:0.0845 Reboots:0 DownDevices:0 Notifications:0 Purges:1
root@grwcacticpe01 #
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TheWitness
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Re: Urgent | RRD Files are not updating

Post by TheWitness »

You should repair your tables using the CLI script provided for doing that:

Code: Select all

cd /var/www/html/cacti/cli
php -q ./repair_database.php
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abhisekp34
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Re: Urgent | RRD Files are not updating

Post by abhisekp34 »

root@grwcacticpe01 #
root@grwcacticpe01 # php -q ./repair_database.php
Repairing All Cacti Database Tables

NOTE: Running some Data Query repair scripts
NOTE: Checking for Invalid Cacti Templates
NOTE: No Invalid Cacti Template Records found in your Database

root@grwcacticpe01 #

still RRD files not updating on each poller cycle.

Thanks for chasing and supporting.

please help for some solution.
abhisekp34
Posts: 43
Joined: Mon Aug 29, 2022 1:47 am

Re: Urgent | RRD Files are not updating

Post by abhisekp34 »

after repair tables using CLI scripts, same logs in Cacti.log

2022-11-28 01:02:01 - SYSTEM STATS: Time:0.9424 Method:spine Processes:8 Threads:50 Hosts:5388 HostsPerProcess:674 DataSources:21894 RRDsProcessed:0
2022-11-28 01:02:10 - SYSTEM MONITOR STATS: Time:0.0824 Reboots:0 DownDevices:0 Notifications:0 Purges:0
2022-11-28 01:03:01 - SYSTEM STATS: Time:0.9417 Method:spine Processes:8 Threads:50 Hosts:5388 HostsPerProcess:674 DataSources:21888 RRDsProcessed:0
2022-11-28 01:03:10 - SYSTEM MONITOR STATS: Time:0.0834 Reboots:0 DownDevices:0 Notifications:0 Purges:0
2022-11-28 01:05:00 - SYSTEM STATS: Time:299.1791 Method:spine Processes:8 Threads:50 Hosts:5388 HostsPerProcess:674 DataSources:22203 RRDsProcessed:0
2022-11-28 01:05:01 - SYSTEM STATS: Time:0.9179 Method:spine Processes:8 Threads:50 Hosts:5388 HostsPerProcess:674 DataSources:21854 RRDsProcessed:0
2022-11-28 01:05:09 - SYSTEM MONITOR STATS: Time:0.0831 Reboots:0 DownDevices:0 Notifications:0 Purges:0
2022-11-28 01:06:01 - SYSTEM STATS: Time:0.9154 Method:spine Processes:8 Threads:50 Hosts:5388 HostsPerProcess:674 DataSources:21857 RRDsProcessed:0
2022-11-28 01:06:09 - SYSTEM MONITOR STATS: Time:0.0824 Reboots:0 DownDevices:0 Notifications:0 Purges:0
2022-11-28 01:07:01 - SYSTEM STATS: Time:0.9461 Method:spine Processes:8 Threads:50 Hosts:5388 HostsPerProcess:674 DataSources:22192 RRDsProcessed:0
2022-11-28 01:07:09 - SYSTEM MONITOR STATS: Time:0.0831 Reboots:0 DownDevices:0 Notifications:0 Purges:0
2022-11-28 01:08:01 - SYSTEM STATS: Time:1.2660 Method:spine Processes:8 Threads:50 Hosts:5388 HostsPerProcess:674 DataSources:22195 RRDsProcessed:0
2022-11-28 01:08:09 - SYSTEM MONITOR STATS: Time:0.0856 Reboots:0 DownDevices:0 Notifications:0 Purges:1
abhisekp34
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Re: Urgent | RRD Files are not updating

Post by abhisekp34 »

Any Suggestion/help will be appreciated.
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Osiris
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Re: Urgent | RRD Files are not updating

Post by Osiris »

What cacti release?
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cigamit
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Re: Urgent | RRD Files are not updating

Post by cigamit »

I would try disabling boost to rule that out.
abhisekp34
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Re: Urgent | RRD Files are not updating

Post by abhisekp34 »

1.2.18 release.

Could you please suggest how to do this ?
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Osiris
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Re: Urgent | RRD Files are not updating

Post by Osiris »

You should update lib/boost.php and poller_boost.php from the 1.2.x branch and restart boost using a force run

Code: Select all

php -q poller_boost.php --force
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abhisekp34
Posts: 43
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Re: Urgent | RRD Files are not updating

Post by abhisekp34 »

Sorry for asking a lot ..

But shall i copy the code fully git ?

or any other steps to Updated these..

root@grwcacticpe01 # pwd
/var/www/html
root@grwcacticpe01 # git clone -b 1.2.x https://github.com/cacti/cacti.git cacti-develop
-bash: git: command not found


Above is not working .
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