Traffics in cacti graphs stopped suddenly

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Nadee1
Posts: 29
Joined: Thu Oct 04, 2018 11:43 pm

Traffics in cacti graphs stopped suddenly

Post by Nadee1 »

cacti 1.1.28 showed graphs correctly and yesterday it stopped suddenly. ( someone worked with that server to install reportit plugin)

I need your help to find out what is the reason for this ? appreciate your step by stem fault identification guide..
netniV
Cacti Guru User
Posts: 3441
Joined: Sun Aug 27, 2017 12:05 am

Re: Traffics in cacti graphs stopped suddenly

Post by netniV »

Check your cacti.log and webserver logs (apache or nginx). If they added reportit.php, move the <cacti>/plugins/reportit directory away and see if things start working again
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Nadee1
Posts: 29
Joined: Thu Oct 04, 2018 11:43 pm

Re: Traffics in cacti graphs stopped suddenly

Post by Nadee1 »

This is my cacti log... (Following 3 Images)what can I do ?
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Capture3.PNG
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Capture2.PNG (104.37 KiB) Viewed 3972 times
Capture1.PNG
Capture1.PNG (77.18 KiB) Viewed 3972 times
netniV
Cacti Guru User
Posts: 3441
Joined: Sun Aug 27, 2017 12:05 am

Re: Traffics in cacti graphs stopped suddenly

Post by netniV »

Download the latest development version of ReportIT, that doesn't have this issue.
Cacti Developer & Release Manager
The Cacti Group

Director
BV IT Solutions Ltd

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Cacti Resources:
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Nadee1
Posts: 29
Joined: Thu Oct 04, 2018 11:43 pm

Re: Traffics in cacti graphs stopped suddenly

Post by Nadee1 »

Thanks.. I'll download and update you all..
Nadee1
Posts: 29
Joined: Thu Oct 04, 2018 11:43 pm

Re: Traffics in cacti graphs stopped suddenly

Post by Nadee1 »

I removed reportit plugin. But cacti graphs still not updating..
Attachments
Capture1.PNG
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Nadee1
Posts: 29
Joined: Thu Oct 04, 2018 11:43 pm

Re: Traffics in cacti graphs stopped suddenly

Post by Nadee1 »

I have updated a data template and added or removed data sources, without deleting the existing graphs.

Is this can be reason for this sudden stop ?
netniV
Cacti Guru User
Posts: 3441
Joined: Sun Aug 27, 2017 12:05 am

Re: Traffics in cacti graphs stopped suddenly

Post by netniV »

Whenever you update a data template, make sure to push the changes to your devices/graphs.
Cacti Developer & Release Manager
The Cacti Group

Director
BV IT Solutions Ltd

+--------------------------------------------------------------------------+

Cacti Resources:
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Nadee1
Posts: 29
Joined: Thu Oct 04, 2018 11:43 pm

Re: Traffics in cacti graphs stopped suddenly

Post by Nadee1 »

@nathiV

my problem resolved after add tick to "Enable On-demand RRD Updating"

But actually links hava 20G+ traffic, but that cacti graphs shows upto 100M

please refer following graphs of same link from different cacti servers

earlier it showed graphs correctly...
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new.PNG
new.PNG (191.32 KiB) Viewed 3938 times
actual.PNG
actual.PNG (34.94 KiB) Viewed 3938 times
Capture4.PNG
Capture4.PNG (52.2 KiB) Viewed 3938 times
Nadee1
Posts: 29
Joined: Thu Oct 04, 2018 11:43 pm

Re: Traffics in cacti graphs stopped suddenly

Post by Nadee1 »

Any comments pls ?
Nadee1
Posts: 29
Joined: Thu Oct 04, 2018 11:43 pm

Re: Traffics in cacti graphs stopped suddenly

Post by Nadee1 »

Traffic not exceed 100M in these earlier added graphs

I tried to remove 1 graph and add it again

Can not create graph,
it shows, No such file or directory in
usr/share/cacti/rra/479/1407.rrd

I tried log in to 479 directory inside the rra directory. No such directory.

Is this clue to solve this ?
Attachments
Capture2.PNG
Capture2.PNG (8.21 KiB) Viewed 3876 times
Capture.PNG
Capture.PNG (36.59 KiB) Viewed 3876 times
netniV
Cacti Guru User
Posts: 3441
Joined: Sun Aug 27, 2017 12:05 am

Re: Traffics in cacti graphs stopped suddenly

Post by netniV »

Check your poller is running via cron.
Cacti Developer & Release Manager
The Cacti Group

Director
BV IT Solutions Ltd

+--------------------------------------------------------------------------+

Cacti Resources:
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Nadee1
Posts: 29
Joined: Thu Oct 04, 2018 11:43 pm

Re: Traffics in cacti graphs stopped suddenly

Post by Nadee1 »

@Cacti Guru User: Pls let me know how can I check it?
netniV
Cacti Guru User
Posts: 3441
Joined: Sun Aug 27, 2017 12:05 am

Re: Traffics in cacti graphs stopped suddenly

Post by netniV »

If you are running Cacti 1.2 use Troubleshooting -> Datasources
Cacti Developer & Release Manager
The Cacti Group

Director
BV IT Solutions Ltd

+--------------------------------------------------------------------------+

Cacti Resources:
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Nadee1
Posts: 29
Joined: Thu Oct 04, 2018 11:43 pm

Re: Traffics in cacti graphs stopped suddenly

Post by Nadee1 »

Unfortunately I have 1.1.28 :cry: :cry: :cry:
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