problem with poller.php, cmd.php and cactid

[yewjin]

hi,

I upgraded to from 0.8.6b to 0.8.6c and my poller.php stops working.

The cron log gives the following message. Any suggestion?

12/30/2004 10:15:13 AM - POLLER: Poller[0] DEBUG: About to Spawn a Remote Process [CMD: /cacti/cactid/cactid, ARGS: 0 67]
Waiting on 1/1 pollers.

thanks in advance for any advise.

[yewjin]

Now I am getting these messages and none of the rrd files get updated. Any clue?

12/31/2004 10:22:40 AM - CACTID: Poller[0] Host[62] SNMP: v2: <X.X.X.X>, dsname: used_mem, oid: .1.3.6.1.4.1.9.9.48.1.1.1.5.1, value: 2546592
12/31/2004 10:22:40 AM - CACTID: Poller[0] DEBUG: SQLCMD: insert into poller_output (local_data_id,rrd_name,time,output) values (613,'used_mem','2004-12-31 10:22:30','2546592')
12/31/2004 10:22:40 AM - CACTID: Poller[0] Host[62] DEBUG: HOST COMPLETE: About to Exit Host Polling Thread Function
12/31/2004 10:22:40 AM - CACTID: Poller[0] DEBUG: The Value of Active Threads is 0
12/31/2004 10:22:40 AM - CACTID: Poller[0] DEBUG: SQLCMD: replace into settings (name,value) values ('date',NOW())
12/31/2004 10:22:40 AM - CACTID: Poller[0] DEBUG: SQLCMD: insert into poller_time (poller_id, start_time, end_time) values (0, NOW(), NOW())
12/31/2004 10:22:40 AM - CACTID: Poller[0] DEBUG: Thread Cleanup Complete
12/31/2004 10:22:40 AM - CACTID: Poller[0] DEBUG: PHP Script Server Shutdown Started
12/31/2004 10:22:40 AM - PHPSVR: Poller[0] DEBUG: PHP Script Server Shutdown request received, exiting
12/31/2004 10:22:40 AM - CACTID: Poller[0] DEBUG: PHP Script Server Pipes Closed
12/31/2004 10:22:40 AM - CACTID: Poller[0] DEBUG: Allocated Variable Memory Freed
12/31/2004 10:22:40 AM - CACTID: Poller[0] DEBUG: MYSQL Free & Close Completed
12/31/2004 10:22:40 AM - CACTID: Poller[0] Time: 9.7746 s, Threads: 8, Hosts: 50

[rony]

Please attempt to clear your poller cache in System Utilties.

Then run again, if you still have a problem, can you post more of the log, especially where poller.php's debug is visable.

Thanks,

[yewjin]

Hi,
I had tried clearing the poller cache and even falling back to cmd.php but it didn't work. The logs are as attached. Thanks.

[rony]

You are running something simular to:

Code: Select all

php /var/html/cacti/poller.php

Right?

I don't see any poller.php debug in the output. Poller.php calls either cmd.php or cactid. It is responsible for writing the rrd files.

Does poller.php execute on your system?

You should be seeing the poller.php starting either cmd.php or cactid

Code: Select all

12/30/2004 09:59:42 PM - POLLER: Poller[0] DEBUG: About to Spawn a Remote Process [CMD: /usr/bin/php, ARGS: -q /usr/local/cacti-086/cmd.php 0 2]

And then after polling occurs, you should see the RRD's being updated by poller.php.

Code: Select all

12/30/2004 09:59:44 PM - POLLER: Poller[0] CACTI2RRD: /usr/bin/rrdtool update /usr/local/cacti-086/rra/localhost_mem_buffers_3.rrd --template mem_buffers 11
04465583:48028

Let me know what you find.

[yewjin]

You are running something simular to:

Code: Select all

php /var/html/cacti/poller.php

Right?

Yes. I have this in the cacti user cron.
*/5 * * * * /usr/local/bin/php /usr/local/cacti/poller.php > /tmp/cacti_cron.log 2>&1

The cacti_cron.log file is attached.

I don't see any poller.php debug in the output. Poller.php calls either cmd.php or cactid. It is responsible for writing the rrd files.

Does poller.php execute on your system?

You should be seeing the poller.php starting either cmd.php or cactid

Code: Select all

12/30/2004 09:59:42 PM - POLLER: Poller[0] DEBUG: About to Spawn a Remote Process [CMD: /usr/bin/php, ARGS: -q /usr/local/cacti-086/cmd.php 0 2]

I have this in the 1st 2 lines.

12/31/2004 12:30:00 AM - POLLER: Poller[0] DEBUG: About to Spawn a Remote Process [CMD: /gegevens/cacti/cactid/cactid, ARGS: 0 67]
12/31/2004 12:30:00 PM - POLLER: Poller[0] DEBUG: About to Spawn a Remote Process [CMD: /gegevens/cacti/cactid/cactid, ARGS: 0 67]

And then after polling occurs, you should see the RRD's being updated by poller.php.

Code: Select all

12/30/2004 09:59:44 PM - POLLER: Poller[0] CACTI2RRD: /usr/bin/rrdtool update /usr/local/cacti-086/rra/localhost_mem_buffers_3.rrd --template mem_buffers 11
04465583:48028

'


Let me know what you find.

Only able find this in the log:
12/31/2004 12:30:01 PM - CACTID: Poller[0] DEBUG: SQLCMD: update host set status='3',status_event_count='0', status_fail_date='0000-00-00 00:00:00',status_rec_date='0000-00-00 00:00:00',status_last_error='',min_time='0.000000',max_time='0.000000',cur_time='0.000000',avg
_time='0.000000',total_polls='20440',failed_polls='0',availability='100.0000' where id='1'

[yewjin]

I read from the announcements that PHP 4.3.10 is unstable and have thus downgraded to PHP 4.3.9. However there is still no joy for me, poller.php is still not updating the rrd files. I have again attached my cacti.log, appreciate if anyone can help. Thanks.

yj

[TheWitness]

Please truncate your poller_output table and try again with PHP 4.3.9. Unfortunately WindowsXP SP2 can not read the attachements. Therefore, I was unable to review your log files.

TheWitness