Cacti 1.1.38 ERROR Opening .rrd No Such file or directory

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arsyam
Posts: 19
Joined: Mon Oct 01, 2018 9:20 pm

Cacti 1.1.38 ERROR Opening .rrd No Such file or directory

Post by arsyam »

Dear Master,

I have a problem cacti version 1.1.38 with error :

[root@mrtg rra]# tail -f /var/log/httpd/error_log
ERROR: opening '/usr/share/cacti/rra/ro-bbpk_cijantung_fatmawati_traffic_in_439.rrd': No such file or directory
ERROR: opening '/usr/share/cacti/rra/ro-bbpk_cijantung_fatmawati_traffic_in_449.rrd': No such file or directory
ERROR: opening '/usr/share/cacti/rra/ro-bbpk_cijantung_fatmawati_traffic_in_436.rrd': No such file or directory
ERROR: opening '/usr/share/cacti/rra/ro-bbpk_cijantung_fatmawati_traffic_in_449.rrd': No such file or directory
ERROR: opening '/usr/share/cacti/rra/ro-bbpk_cijantung_fatmawati_traffic_in_452.rrd': No such file or directory
ERROR: opening '/usr/share/cacti/rra/ro-bbpk_cijantung_fatmawati_traffic_in_449.rrd': No such file or directory
ERROR: opening '/usr/share/cacti/rra/ro-bbpk_cijantung_fatmawati_traffic_in_436.rrd': No such file or directory
ERROR: opening '/usr/share/cacti/rra/ro-bbpk_cijantung_fatmawati_traffic_in_449.rrd': No such file or directory
ERROR: opening '/usr/share/cacti/rra/ro-bbpk_cijantung_fatmawati_traffic_in_436.rrd': No such file or directory
ERROR: opening '/usr/share/cacti/rra/ro-bbpk_cijantung_fatmawati_traffic_in_436.rrd': No such file or directory

And show graph like this capture (attached).

I've run this command but it still doesn't work :

# php -q poller.php --force

Please help.

Thanks.
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netniV
Cacti Guru User
Posts: 3441
Joined: Sun Aug 27, 2017 12:05 am

Re: Cacti 1.1.38 ERROR Opening .rrd No Such file or director

Post by netniV »

Check that both the poller user and the website user have access to write to that directory. Also make sure that there is data being sent back from the device. If you have used an uptime method, make sure that the server is seen as online.
Cacti Developer & Release Manager
The Cacti Group

Director
BV IT Solutions Ltd

+--------------------------------------------------------------------------+

Cacti Resources:
Cacti Website (including releases)
Cacti Issues
Cacti Development Releases
Cacti Development Documentation
arsyam
Posts: 19
Joined: Mon Oct 01, 2018 9:20 pm

Re: Cacti 1.1.38 ERROR Opening .rrd No Such file or director

Post by arsyam »

Dear Sir netniV,

The device is UP, the problem is that there are some graphs show running well and there are some graphs as above (error).

Please help me Sir.



Best Regards,
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netniV
Cacti Guru User
Posts: 3441
Joined: Sun Aug 27, 2017 12:05 am

Re: Cacti 1.1.38 ERROR Opening .rrd No Such file or director

Post by netniV »

If you do a verbose data query, does it show data being returned for the source in question?
Cacti Developer & Release Manager
The Cacti Group

Director
BV IT Solutions Ltd

+--------------------------------------------------------------------------+

Cacti Resources:
Cacti Website (including releases)
Cacti Issues
Cacti Development Releases
Cacti Development Documentation
arsyam
Posts: 19
Joined: Mon Oct 01, 2018 9:20 pm

Re: Cacti 1.1.38 ERROR Opening .rrd No Such file or director

Post by arsyam »

Dear Sir netniV,


My problem has been solved, I deleted the device and added it again.

Thanks for your help and information.


Best Regards,
minorko
Posts: 3
Joined: Tue Oct 30, 2018 10:17 am

Re: Cacti 1.1.38 ERROR Opening .rrd No Such file or director

Post by minorko »

i have the same issue. deleted the device and recreated it does not help. permissions are untouched.
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macan
Cacti Guru User
Posts: 1137
Joined: Tue Mar 18, 2008 2:30 am
Location: Czech

Re: Cacti 1.1.38 ERROR Opening .rrd No Such file or directory

Post by macan »

check cacti log. Is there any error or warning?
Let the Cacti grow!
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