Main Poller Status Unknown/Down

[mubilla]

I have successfully installed Cacti on my local machine.
Once inside the php application, I created a new device to poll, for my Cisco RV320 router.
I enabled PNMP on my router and it seems to be running ok, since I can see the correct info of the router in Cacti (por example, how may days it has been running)
I also created some graphs... and here's my problem:
I can't see any of my graphs. They are showing blank with a Cactus image, which leads me to think there is no data to graph, right?
That lead me to check if the Main Poller is running correctly, and inside Data Collection > Data Collectors, I found that the "Main Poller" appears with status Unknown/Down.
Is this the cause of my empty graphs?
What am I doing wrong? How do I solve this?

[BSOD2600]

Any errors in cacti log?
what is the error message for rrdtool?

[LetsGo67]

BSOD, ican't see your PM: We are sorry, but you are not authorised to use this feature. You may have just registered here and may need to participate more to be able to use this feature.

[mubilla]

Any errors in cacti log?
what is the error message for rrdtool?

This is what i found in my cacti.log

Code: Select all

2017/11/10 16:30:52 - CMDPHP Device Template for First Cacti Device is 1
2017/11/10 16:31:29 - AUTOM8 Device[1] Graph Added - graph-id: (1) - data-source-ids: (1)
2017/11/10 16:31:30 - AUTOM8 Device[1] Graph Added - graph-id: (2) - data-source-ids: (2)
2017/11/10 16:41:00 - AUTH LOGIN: User 'admin' Authenticated
2017/11/10 18:30:09 - AUTH LOGIN: User 'admin' Authenticated via Authentication Cookie
2017/11/10 19:02:05 - CMDPHP WARNING: SNMP Error:'Timeout (500 ms)', Device:'10.0.0.40', OID:'.1.3.6.1.2.1.1.1.0'
2017/11/10 19:02:27 - CMDPHP WARNING: SNMP Error:'Timeout (500 ms)', Device:'10.0.0.40', OID:'.1.3.6.1.2.1.1.1.0'
2017/11/10 19:04:55 - CMDPHP WARNING: SNMP Error:'Timeout (500 ms)', Device:'127.0.0.1', OID:'.1.3.6.1.2.1.1.1.0'
2017/11/10 19:19:02 - AUTH LOGIN: User 'admin' Authenticated via Authentication Cookie
2017/11/10 19:27:40 - CMDPHP WARNING: SNMP Error:'Timeout (500 ms)', Device:'10.0.0.40', OID:'.1.3.6.1.2.1.1.1.0'
2017/11/10 19:41:48 - CMDPHP WARNING: SNMP Error:'Timeout (500 ms)', Device:'127.0.0.1', OID:'.1.3.6.1.2.1.1.1.0'
2017/11/10 19:42:42 - CMDPHP WARNING: SNMP Error:'Timeout (500 ms)', Device:'127.0.0.1', OID:'.1.3.6.1.2.1.1.1.0'
2017/11/10 20:35:56 - CMDPHP Validation Error, Variable:graph_start, Value:NaN Backtrace: (C:\wamp64\www\cacti\graph_image.php: 35 get_filter_request_var)(C:\wamp64\www\cacti\lib\html_utility.php: 435 die_html_input_error)(C:\wamp64\www\cacti\lib\html_validate.php: 60 cacti_debug_backtrace)
2017/11/10 20:43:55 - WEBUI NOTE: The poller(s) with the id(s): 1 enabled by user 1
2017/11/10 20:46:56 - AUTH LOGIN: User 'admin' Authenticated via Authentication Cookie

where can I find the error message/error log of rrdtool?
sorry. cacti really has a lot of dependencies I'm not familiar with.

[BSOD2600]

wamp? so you didnt go with the installer after all... since that installer set things up differently than what Cacti needs, you'll need to go through the installation guide ( https://github.com/Cacti/cacti/wiki/Win ... stallation ) and validate all the configs for mysql, php, web server are correctly configured.

snmp timeouts -- are you certain that device has snmp enabled? local/remote firewall blocking the traffic?

[mubilla]

wamp? so you didnt go with the installer after all... since that installer set things up differently than what Cacti needs, you'll need to go through the installation guide ( https://github.com/Cacti/cacti/wiki/Win ... stallation ) and validate all the configs for mysql, php, web server are correctly configured.

snmp timeouts -- are you certain that device has snmp enabled? local/remote firewall blocking the traffic?

I used my wamp installation because I had this way before I decided to install cacti.
However, I carefully followed the instalation instructions, and I have my php.ini (PHP) and my.ini (MYSQL) correctly configured.
The cacti web installer helps you a lot to verify if the prerequisites are ok, since its warns you if you are missing anything.
All my php.ini and my.ini params have the recomended values or above. Timezone database is installed. all requiered extensions are installed/enabled.

So maybe the problem is just with snmp in my router?