Poller working, rrd file created, no graphs

[New User]

running cacti 8.6b with php5 on windows 2k3 and iis6. Everything seems to be working fine. Poller works fine...and creates the rrd files. However, graphs show up as a broken link...a big red x. I have downloaded the patches and put them in place. I can post cacti.log if needed.

Thanks...

[New User]

Here is the cacti.log after one polling cycle. I have only one device it is polling right now. Not sure if this helps at all, or is totally not related.

12/09/2004 11:28:50 AM - SYSTEM STATS: Time: 2.7162 s, Method: cmd.php, Processes: 1, Threads: N/A, Hosts: 2, Hosts/Process: 2
12/09/2004 11:28:50 AM - POLLER: Poller[0] CACTI2RRD: c:/rrdtool/rrdtool.exe update C:\cacti\rra\itfadmin_dir_total_10.rrd --template dir_total:dir_used 1102609728:459776:218380
12/09/2004 11:28:50 AM - POLLER: Poller[0] CACTI2RRD: c:/rrdtool/rrdtool.exe update C:\cacti\rra\itfadmin_traffic_in_14.rrd --template traffic_out:traffic_in 1102609728:2344881569:4062351620
12/09/2004 11:28:50 AM - POLLER: Poller[0] CACTI2RRD: c:/rrdtool/rrdtool.exe update C:\cacti\rra\itfadmin_cpu_13.rrd --template cpu 1102609728:5
12/09/2004 11:28:50 AM - POLLER: Poller[0] CACTI2RRD: c:/rrdtool/rrdtool.exe update C:\cacti\rra\itfadmin_dir_total_12.rrd --template dir_used:dir_total 1102609728:1836225:5112320
12/09/2004 11:28:50 AM - POLLER: Poller[0] CACTI2RRD: c:/rrdtool/rrdtool.exe update C:\cacti\rra\itfadmin_dir_total_11.rrd --template dir_total:dir_used 1102609728:2147483647:0
12/09/2004 11:28:49 AM - CMDPHP: Poller[0] Time: 0.9527 s, Theads: N/A, Hosts: 1
12/09/2004 11:28:49 AM - PHPSVR: Poller[0] DEBUG: PHP Script Server Shutdown request received, exiting
12/09/2004 11:28:49 AM - CMDPHP: Poller[0] Host[3] SNMP: v1: it-fadmin.co.kent.mi.us, dsname: dir_used, oid: .1.3.6.1.4.1.23.2.28.2.14.1.12.1, output: 218380
12/09/2004 11:28:49 AM - CMDPHP: Poller[0] Host[3] SNMP: v1: it-fadmin.co.kent.mi.us, dsname: dir_total, oid: .1.3.6.1.4.1.23.2.28.2.14.1.11.1, output: 459776
12/09/2004 11:28:49 AM - CMDPHP: Poller[0] Host[3] SNMP: v1: it-fadmin.co.kent.mi.us, dsname: dir_used, oid: .1.3.6.1.4.1.23.2.28.2.14.1.12.2, output: 0
12/09/2004 11:28:49 AM - CMDPHP: Poller[0] Host[3] SNMP: v1: it-fadmin.co.kent.mi.us, dsname: traffic_in, oid: .1.3.6.1.2.1.2.2.1.10.1, output: 4062351620
12/09/2004 11:28:49 AM - CMDPHP: Poller[0] Host[3] SNMP: v1: it-fadmin.co.kent.mi.us, dsname: traffic_out, oid: .1.3.6.1.2.1.2.2.1.16.1, output: 2344881569
12/09/2004 11:28:49 AM - CMDPHP: Poller[0] Host[3] SNMP: v1: it-fadmin.co.kent.mi.us, dsname: cpu, oid: .1.3.6.1.4.1.23.2.27.3.16.1.4.1, output: 5
12/09/2004 11:28:49 AM - CMDPHP: Poller[0] Host[3] SNMP: v1: it-fadmin.co.kent.mi.us, dsname: dir_total, oid: .1.3.6.1.4.1.23.2.28.2.14.1.11.3, output: 5112320
12/09/2004 11:28:49 AM - CMDPHP: Poller[0] Host[3] SNMP: v1: it-fadmin.co.kent.mi.us, dsname: dir_used, oid: .1.3.6.1.4.1.23.2.28.2.14.1.12.3, output: 1836225
12/09/2004 11:28:49 AM - CMDPHP: Poller[0] Host[3] SNMP: v1: it-fadmin.co.kent.mi.us, dsname: dir_total, oid: .1.3.6.1.4.1.23.2.28.2.14.1.11.2, output: 2147483647
12/09/2004 11:28:49 AM - CMDPHP: Poller[0] Host[3] RECACHE: Processing 3 items in the auto reindex cache for 'it-fadmin.co.kent.mi.us'.
12/09/2004 11:28:49 AM - CMDPHP: Poller[0] Host[3] SNMP: Host responded to SNMP
12/09/2004 11:28:49 AM - CMDPHP: Poller[0] PHP Script Server Started Properly
12/09/2004 11:28:49 AM - PHPSVR: Poller[0] PHP Script Server has Started - Parent is cmd
12/09/2004 11:28:49 AM - PHPSVR: Poller[0] DEBUG: FILENM: c:\cacti\script_server.php
12/09/2004 11:28:49 AM - PHPSVR: Poller[0] DEBUG: DIRNAM: c:/cacti
12/09/2004 11:28:49 AM - PHPSVR: Poller[0] DEBUG: GETCWD: c:/rrdtool
12/09/2004 11:28:49 AM - PHPSVR: Poller[0] DEBUG: SERVER: cmd
12/09/2004 11:28:47 AM - POLLER: Poller[0] DEBUG: About to Spawn a Remote Process [CMD: c:/php/php-win.exe, ARGS: -q c:\cacti/cmd.php 0 3]

[Willie]

Hey,

Try adjusting the settings that your cacti web sites runs under to administrator. i think that you will see that the problem goes away. I bet if you turn on debug for the graph you will find a popen error.

I am sure that there is a way not to run it as administrator, I just have not found it yet. I am running a very similar setup.

Regards,

Willie

[TheWitness]

1) RRD's being created Ok - Good
2) Goto Graphs and Edit One of the Graphs
3) Turn on Graph Debug Mode and Post the Response

TheWitness

[New User]

Warning: popen(c:/rrdtool/rrdtool.exe graph - --imgformat=PNG --start=-86400 --end=-300 --title="IT-FADMIN - Logged In Users" --rigid --base=1000 --height=120 --width=500 --alt-autoscale-max --lower-limit=0 --vertical-label="users" DEF:a="C\:\cacti/rra/itfadmin_total_logins_15.rrd":total_logins:AVERAGE AREA:a#FFC73B:"Current Logins" GPRINTLAST:"Current\:%8.0lf" GPRINTAVERAGE:"Average\:%8.0lf" GPRINTMAX:"Maximum\:%8.0lf\n" 2>&1,rb) [function.popen]: No error in C:\cacti\lib\rrd.php on line 89

Warning: fgets(): supplied argument is not a valid stream resource in C:\cacti\lib\rrd.php on line 112

Debug Graph Mode...Still not sure the problem. I know the file itfadmin_total_logins_15.rrd does exist....not sure the syntax of that line though with the c\:
Thanks for you help...

[TheWitness]

PHP version please. Also, are you running CGI or CLI?

"php -v" will get it for you.

TheWitness

[New User]

PHP 5.0.2
We are using CLI....
It is running on Windows 2003 Server with IIS6. So cacti poller runs with php-win.exe.
cacti 8.6b with the pre-patched files.
The latest rrdtool is installed as well.

Thanks,

Mike

[TheWitness]

Ok, there is a table called settings. Edit that table and look for "path_webroot" change it to "c:/cacti" and let me know what the net-net is.

TheWitness

[TheWitness]

What is interesting is that you should not event have been in that section of code. You PHP version is too recent.

TheWitness

[LA]

Hi,

I am using 5.02 php with windows, and I had to explicitly change the security setting on cmd.exe to IUSR and IWAN execute priveleges. Then I had no more Fget errors or popen.

Hope that helps you...

[Guest]

That worked....I think changing that security is even in the documentation, but I must have overlooked that. The documentation is a little different running W2k3 with iis6.

Thanks for your help.