Server Shutdown - Cacti No Longer Working

Post support questions that relate to the Windows 2003/2000/XP operating systems.

Moderators: Developers, Moderators

Post Reply
User avatar
Diggit2001
Cacti User
Posts: 195
Joined: Tue May 03, 2005 4:29 pm
Location: MD, US

Server Shutdown - Cacti No Longer Working

Post by Diggit2001 »

Hello. I am running Cacti on a Windows 7 box and have had it up and running for several years. Last night we had some storms roll through and we lost power for longer than the UPS's could keep the load up. As a result, my Cacti box shut down. When I boot it up now, the Cacti site is no longer accessible and it appears to be an issue with PHP. When I try to hit the site locally, I get this:

HTTP Error 500.0 - Internal Server Error

C:\php\php-cgi.exe - The FastCGI process exited unexpectedly

Module FastCgiModule

Notification ExecuteRequestHandler

Handler PHP-FastCGI

Error Code 0x000000ff

Requested URL http://localhost:80/cacti/index.php

Physical Path C:\inetpub\wwwroot\cacti\index.php

Logon Method Anonymous

Logon User Anonymous

I get the same error when I try to launch my phpinfo.php file.

Obviously something got corrupt, I'm just not sure how to fix it. Any assistance would be much appreciated.
User avatar
BSOD2600
Cacti Moderator
Posts: 12171
Joined: Sat May 08, 2004 12:44 pm
Location: USA

Re: Server Shutdown - Cacti No Longer Working

Post by BSOD2600 »

run chkdsk c: /f ?
php -m have any errors?
anything in windows event logs?
User avatar
Diggit2001
Cacti User
Posts: 195
Joined: Tue May 03, 2005 4:29 pm
Location: MD, US

Re: Server Shutdown - Cacti No Longer Working

Post by Diggit2001 »

Chkdsk came back fine but I did see a lot of errors in my server App log mentioning php_snmp.dll so for kicks, I commented out that line under extensions in my php.ini file and Cacti started working again. I figured that was probably a pretty important component but everything appears to be working, as far as I can tell. Any idea how to get that extension working again?

The only thing I see now in my server log is one of these about 10 times a minute:

C:\Program Files\MySQL\MySQL Server 5.6\bin\mysqld.exe: The table 'data_source_stats_hourly_cache' is full

Thanks.
Post Reply

Who is online

Users browsing this forum: No registered users and 3 guests