"Status" Down but Snmp/Ping info OK

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areast
Cacti User
Posts: 105
Joined: Wed Oct 29, 2014 5:08 am

"Status" Down but Snmp/Ping info OK

Post by areast »

Dear All

Does anyone experience this happen?
- 0.8.8c / php version 5.6.3 (install with latest cacti package)
- windows 2008R2 64bit /
Some of Cisco devices using snmpV3 (SHA+AES) .........
As will see the snmp info and ping are OK......but status will be "Down" then stop polling
Resume snmpv2 work fine

Turn on
################Debug log while snmpv3#########################
04/22/2015 09:54:44 AM - CMDPHP: Poller[0] WARNING: SNMP Get Timeout for Host:'10.155.16.23', and OID:'.1.3.6.1.2.1.1.3.0'

04/22/2015 09:58:35 AM - CMDPHP: Poller[0] WARNING: SNMP Get Timeout for Host:'10.155.16.23', and OID:'.1.3.6.1.2.1.1.3.0'

04/22/2015 10:02:48 AM - CMDPHP: Poller[0] WARNING: SNMP Get Timeout for Host:'10.155.16.23', and OID:'.1.3.6.1.2.1.1.3.0'


###############Debug log return to snmpv2####################
Log File [Total Lines: 34 - Admin View - No Other Filter in Affect]
04/22/2015 10:33:56 AM - CMDPHP: Poller[0] Host[1119] Description[snmpv3 Device] DS[14358] Graphs['snmpv3 Device Tunnel - snmpv3 Device - 10.169.121.7 - Tu0'] SNMP: v2: 10.155.16.23, dsname: traffic_out, oid: .1.3.6.1.2.1.2.2.1.16.7, output: 7423608
04/22/2015 10:33:55 AM - CMDPHP: Poller[0] Host[1119] Description[snmpv3 Device] DS[14358] Graphs['snmpv3 Device Tunnel - snmpv3 Device - 10.169.121.7 - Tu0'] SNMP: v2: 10.155.16.23, dsname: traffic_in, oid: .1.3.6.1.2.1.2.2.1.10.7, output: 14269315
04/22/2015 10:33:55 AM - CMDPHP: Poller[0] Host[1119] Description[snmpv3 Device] DS[14357] Graphs['snmpv3 Device - To Internet - Gi0/2'] SNMP: v2: 10.155.16.23, dsname: traffic_out, oid: .1.3.6.1.2.1.2.2.1.16.4, output: 25064030
04/22/2015 10:33:55 AM - CMDPHP: Poller[0] Host[1119] Description[snmpv3 Device] DS[14357] Graphs['snmpv3 Device - To Internet - Gi0/2'] SNMP: v2: 10.155.16.23, dsname: traffic_in, oid: .1.3.6.1.2.1.2.2.1.10.4, output: 24287288
04/22/2015 10:33:55 AM - CMDPHP: Poller[0] Host[1119] Description[snmpv3 Device] DS[14356] Graphs['snmpv3 Device - LAN - 10.155.16.23 - Gi0/1'] SNMP: v2: 10.155.16.23, dsname: traffic_out, oid: .1.3.6.1.2.1.2.2.1.16.3, output: 229272827
04/22/2015 10:33:55 AM - CMDPHP: Poller[0] Host[1119] Description[snmpv3 Device] DS[14356] Graphs['snmpv3 Device - LAN - 10.155.16.23 - Gi0/1'] SNMP: v2: 10.155.16.23, dsname: traffic_in, oid: .1.3.6.1.2.1.2.2.1.10.3, output: 331532752
04/22/2015 10:33:55 AM - CMDPHP: Poller[0] Host[1119] Description[snmpv3 Device] DS[14355] Graphs['snmpv3 Device - $ETH-LAN$$ETH-S - 10.155.18.129 - Gi0/0'] SNMP: v2: 10.155.16.23, dsname: traffic_out, oid: .1.3.6.1.2.1.2.2.1.16.2, output: 90145530
04/22/2015 10:33:55 AM - CMDPHP: Poller[0] Host[1119] Description[snmpv3 Device] DS[14355] Graphs['snmpv3 Device - $ETH-LAN$$ETH-S - 10.155.18.129 - Gi0/0'] SNMP: v2: 10.155.16.23, dsname: traffic_in, oid: .1.3.6.1.2.1.2.2.1.10.2, output: 126678564
04/22/2015 10:33:55 AM - CMDPHP: Poller[0] Host[1119] Description[snmpv3 Device] RECACHE: Processing 3 items in the auto reindex cache for '10.155.16.23'.

04/22/2015 10:29:42 AM - CMDPHP: Poller[0] Host[1119] Description[snmpv3 Device] DS[14358] Graphs['snmpv3 Device Tunnel - snmpv3 Device - 10.169.121.7 - Tu0'] SNMP: v2: 10.155.16.23, dsname: traffic_out, oid: .1.3.6.1.2.1.2.2.1.16.7, output: 7422561
04/22/2015 10:29:42 AM - CMDPHP: Poller[0] Host[1119] Description[snmpv3 Device] DS[14358] Graphs['snmpv3 Device Tunnel - snmpv3 Device - 10.169.121.7 - Tu0'] SNMP: v2: 10.155.16.23, dsname: traffic_in, oid: .1.3.6.1.2.1.2.2.1.10.7, output: 14267700
04/22/2015 10:29:42 AM - CMDPHP: Poller[0] Host[1119] Description[snmpv3 Device] DS[14357] Graphs['snmpv3 Device - To Internet - Gi0/2'] SNMP: v2: 10.155.16.23, dsname: traffic_out, oid: .1.3.6.1.2.1.2.2.1.16.4, output: 25060358
04/22/2015 10:29:41 AM - CMDPHP: Poller[0] Host[1119] Description[snmpv3 Device] DS[14357] Graphs['snmpv3 Device - To Internet - Gi0/2'] SNMP: v2: 10.155.16.23, dsname: traffic_in, oid: .1.3.6.1.2.1.2.2.1.10.4, output: 24284017
04/22/2015 10:29:41 AM - CMDPHP: Poller[0] Host[1119] Description[snmpv3 Device] DS[14356] Graphs['snmpv3 Device - LAN - 10.155.16.23 - Gi0/1'] SNMP: v2: 10.155.16.23, dsname: traffic_out, oid: .1.3.6.1.2.1.2.2.1.16.3, output: 229202337
04/22/2015 10:29:41 AM - CMDPHP: Poller[0] Host[1119] Description[snmpv3 Device] DS[14356] Graphs['snmpv3 Device - LAN - 10.155.16.23 - Gi0/1'] SNMP: v2: 10.155.16.23, dsname: traffic_in, oid: .1.3.6.1.2.1.2.2.1.10.3, output: 331453017
04/22/2015 10:29:41 AM - CMDPHP: Poller[0] Host[1119] Description[snmpv3 Device] DS[14355] Graphs['snmpv3 Device - $ETH-LAN$$ETH-S - 10.155.18.129 - Gi0/0'] SNMP: v2: 10.155.16.23, dsname: traffic_out, oid: .1.3.6.1.2.1.2.2.1.16.2, output: 90122730
04/22/2015 10:29:41 AM - CMDPHP: Poller[0] Host[1119] Description[snmpv3 Device] DS[14355] Graphs['snmpv3 Device - $ETH-LAN$$ETH-S - 10.155.18.129 - Gi0/0'] SNMP: v2: 10.155.16.23, dsname: traffic_in, oid: .1.3.6.1.2.1.2.2.1.10.2, output: 126650140
04/22/2015 10:29:41 AM - CMDPHP: Poller[0] Host[1119] Description[snmpv3 Device] RECACHE: Processing 3 items in the auto reindex cache for '10.155.16.23'.
04/22/2015 10:25:50 AM - CMDPHP: Poller[0] Host[1119] Description[snmpv3 Device] DS[14358] Graphs['snmpv3 Device Tunnel - snmpv3 Device - 10.169.121.7 - Tu0'] SNMP: v2: 10.155.16.23, dsname: traffic_out, oid: .1.3.6.1.2.1.2.2.1.16.7, output: 7421533
04/22/2015 10:25:50 AM - CMDPHP: Poller[0] Host[1119] Description[snmpv3 Device] DS[14358] Graphs['snmpv3 Device Tunnel - snmpv3 Device - 10.169.121.7 - Tu0'] SNMP: v2: 10.155.16.23, dsname: traffic_in, oid: .1.3.6.1.2.1.2.2.1.10.7, output: 14266504
04/22/2015 10:25:50 AM - CMDPHP: Poller[0] Host[1119] Description[snmpv3 Device] DS[14357] Graphs['snmpv3 Device - To Internet - Gi0/2'] SNMP: v2: 10.155.16.23, dsname: traffic_out, oid: .1.3.6.1.2.1.2.2.1.16.4, output: 25056935
04/22/2015 10:25:50 AM - CMDPHP: Poller[0] Host[1119] Description[snmpv3 Device] DS[14357] Graphs['snmpv3 Device - To Internet - Gi0/2'] SNMP: v2: 10.155.16.23, dsname: traffic_in, oid: .1.3.6.1.2.1.2.2.1.10.4, output: 24281707
04/22/2015 10:25:50 AM - CMDPHP: Poller[0] Host[1119] Description[snmpv3 Device] DS[14356] Graphs['snmpv3 Device - LAN - 10.155.16.23 - Gi0/1'] SNMP: v2: 10.155.16.23, dsname: traffic_out, oid: .1.3.6.1.2.1.2.2.1.16.3, output: 229155080
04/22/2015 10:25:50 AM - CMDPHP: Poller[0] Host[1119] Description[snmpv3 Device] DS[14356] Graphs['snmpv3 Device - LAN - 10.155.16.23 - Gi0/1'] SNMP: v2: 10.155.16.23, dsname: traffic_in, oid: .1.3.6.1.2.1.2.2.1.10.3, output: 331397412
04/22/2015 10:25:50 AM - CMDPHP: Poller[0] Host[1119] Description[snmpv3 Device] DS[14355] Graphs['snmpv3 Device - $ETH-LAN$$ETH-S - 10.155.18.129 - Gi0/0'] SNMP: v2: 10.155.16.23, dsname: traffic_out, oid: .1.3.6.1.2.1.2.2.1.16.2, output: 90105682
04/22/2015 10:25:50 AM - CMDPHP: Poller[0] Host[1119] Description[snmpv3 Device] DS[14355] Graphs['snmpv3 Device - $ETH-LAN$$ETH-S - 10.155.18.129 - Gi0/0'] SNMP: v2: 10.155.16.23, dsname: traffic_in, oid: .1.3.6.1.2.1.2.2.1.10.2, output: 126630048
04/22/2015 10:25:49 AM - CMDPHP: Poller[0] Host[1119] Description[snmpv3 Device] RECACHE: Processing 3 items in the auto reindex cache for '10.155.16.23'.


Tried increase "Ping Timeout Value" and "SNMP Timeout - not work
Tried modify Downed Device Detection with all option - not work
Tired Rebuild poller cache - not work
Tired edit php.ini -> ;extension=php_snmp.dll - all devices down
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BSOD2600
Cacti Moderator
Posts: 12171
Joined: Sat May 08, 2004 12:44 pm
Location: USA

Re: "Status" Down but Snmp/Ping info OK

Post by BSOD2600 »

It's most likely the timeout for '.1.3.6.1.2.1.1.3.0' which is the cause, because clearly from the logs its up and responding to queries. Does a manual snmpwalk of that OID return data?
Not in front of my installation atm, but I thought there was an option for which system OID cacti uses for uptime checks... or maybe that came with a plugin.
areast
Cacti User
Posts: 105
Joined: Wed Oct 29, 2014 5:08 am

Re: "Status" Down but Snmp/Ping info OK

Post by areast »

Hi....
Just a updated from what i found
This happen occur on all my cisco devices with Version 15.1(4)
Does anyone have the same experience?

I am using 0.8.8c with cmd.php
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