CactiEZ v 0.8.8a not displaying graph info logged in users

Post support questions that directly relate to Linux/Unix operating systems.

Moderators: Developers, Moderators

Post Reply
MisterJay2607
Posts: 2
Joined: Wed Oct 01, 2014 5:32 pm

CactiEZ v 0.8.8a not displaying graph info logged in users

Post by MisterJay2607 »

About 24hrs ago one of users complained that they could not see any graph information being displayed for all graphs being generated by CactiEZ. At first we though this was due to user error since all of our exported graphs were working just fine. I then logged in as "admin" and saw that all graphs were not displaying any information for the last 24hrs. If you click to view the graphs in real time the data appears however. We tried rebooting our machine, but the graphs are still not showing any information when you log in. I have checked all users and none can currently see any graph information displayed on their graphs. All exported graphs are still polling all data. Also, all of the real time graphs are working as well. No one has made any changes to our configuration for at least the last 2 weeks.

We enabled graph debug mode and the log says RRD mode is ok.
User avatar
phalek
Developer
Posts: 2838
Joined: Thu Jan 31, 2008 6:39 am
Location: Kressbronn, Germany
Contact:

Re: CactiEZ v 0.8.8a not displaying graph info logged in use

Post by phalek »

Is it always the last 24 hours ?

This may be a timezone issue ( check all php.ini for the date/timezone settings ).
Greetings,
Phalek
---
Need more help ? Read the Cacti documentation or my new Cacti 1.x Book
Need on-site support ? Look here Cacti Workshop
Need professional Cacti support ? Look here CereusService
---
Plugins : CereusReporting
MisterJay2607
Posts: 2
Joined: Wed Oct 01, 2014 5:32 pm

Re: CactiEZ v 0.8.8a not displaying graph info logged in use

Post by MisterJay2607 »

phalek wrote:Is it always the last 24 hours ?

This may be a timezone issue ( check all php.ini for the date/timezone settings ).

The issue just started for every user account including the admin account. Since then, the graphs are not displaying anything. Running the graphs in real time displays the data. And all exported graphs still work.
Post Reply

Who is online

Users browsing this forum: No registered users and 0 guests