Another case of nmidSmokeping graphs not appearing (solved)

[Vard0]

Hi

I was wondering if you can help me to get this working.

My setup is as follows:

Cacti 0.8.8b
NmidSmokeping 1.12
Smokeping 2.69 (working)
Centos 6.4

Smokeping and Cacti are on the same server

I have installed the smokeping plugin but I cannot see any smokeping graphs (or links to graphs) under graph_view.php.

My smokeping config is as follows:

mailhost = localhost
sendmail = /usr/sbin/sendmail
# NOTE: do not put the Image Cache below cgi-bin
# since all files under cgi-bin will be executed ... this is not
# good for images.
imgcache = /opt/smokeping/cache
imgurl = /cache
datadir = /opt/smokeping/data
piddir = /opt/smokeping/var
cgiurl = http://x.x.x.x/cgi-bin/smokeping.fcgi


My NmidSmokeping config is as follows:

NmidSet.png (21.04 KiB) Viewed 4878 times

It appears that I can also add devices to smokeping:

SPAdd.png (8.07 KiB) Viewed 4878 times

I do get a smokeping link under the Localhost graphs but not under any other graphs in the tree. The URL also appears to be incorrect.

Localhost.png (6.09 KiB) Viewed 4878 times

I also checked the DB nwmgmt settings for one of the hosts:

nwmgmt_settings: s1000000000
nwmgmt_smokeping_path:
nwmgmt_smokeping_server:
nwmgmt_smokeping_probe:
1 row in set (0.00 sec)


Hopefully I am missing something very basic.

Thanks for any help

[phalek]

Hi

Please look at this post for how to install the plugin and configure your smokeping install:

http://forums.cacti.net/viewtopic.php?f ... 89#p215689

[Vard0]

Hi Phalek

Thanks very much for the response.

I have been through that entire post twice, (I even have a post at the end of it) and I have tried all of the suggestions in it.

I uninstalled the entire plugin and started from scratch and I still end up with the same result.

The only smokeping links I can see are at the bottom of the localhost graphs on the tree, but no graph is showing and the URL appears to be incorrect.

I again checked the nwmgmt settings on one of the device records in the database after adding it to smokeping.

nwmgmt_settings: s1000000000
nwmgmt_smokeping_path:
nwmgmt_smokeping_server: http://localhost
nwmgmt_smokeping_probe:
1 row in set (0.00 sec)


I also ran "php /var/www/html/plugins/nmidSmokeping/getSmokePingImage.php".

This is returned at the top of the result:

"PHP Notice: Undefined index: HTTP_USER_AGENT in /var/www/html/plugins/jqueryskin/setup.php on line 18

Notice: Undefined index: HTTP_USER_AGENT in /var/www/html/plugins/jqueryskin/setup.php on line 18"

I´m not sure if this will have any bearing over the smokeping graphs being displayed or not.

Are there any other troubleshooting steps I can take to see why the graphs aren´t appearing?

Thanks

[phalek]

Hi

Can you send me your smokeping config to support@nmid-plugins.de ?

[Vard0]

For anyone else that may run into a similar issue, it turned out that I wasn´t using the default way of building my graph trees.

I was using the following method:

Parent Item -> The Header where you want the device to be in
Tree Item Type -> Graph -> add


The "default" way of doing it is to add devices to a tree by selecting the following:

Parent Item -> The Header where you want the device to be in
Tree Item Type -> Host
Host -> The host/device you want to add
Graph Grouping Style -> Graph Template ( default )
Round Robin Archive -> Whatever the default is. E.g. "Hourly ( 1 Minute Average )

Thanks to Phalek for his patience and persistence in going through all the steps necessary to detect this fundamental difference in the way I have been doing things.

Incidentally, I opened a support ticket with Urban Software for this and I could not be happier with the service. Phalek´s responses were very quick and relevant.
I highly recommend going this route as it is well worth the cost of a couple of beers and the support is world-class.

Thank you to Phalek for your assistance.

[jbh01760]

This posting has been a major help in my long debugging efforts to get the smokeping plugin working on one of my cacti servers. I added a node in my graph tree as described in the previous post and I finally got a link to a graph, but I get the following error when I click on the graph:

ERROR: Section 'displaymode=n' does not exist (display webpage). at /opt/smokeping/bin/../lib/Smokeping.pm line 1647.

The URL generating the error is:

http://cacti.abc.com/smokeping.fcgi?tar ... s.ABCFirst

If I shorten this URL to the following, I get the smokeping graph from the smokeping web page (as opposed to within the cacti page).

http://cacti.abc.com/smokeping.fcgi?tar ... s.ABCFirst

Would anyone have any suggestions?

Thanks

[phalek]

Which version of smokeping are you using ?

[jbh01760]

Hi Phalek;

I am using smokeping 2.6.9

Thanks

[phalek]

I see. looks like there are 2 "target=" being added to the url. what is your setting for the smoke ping url and the cgi/php file ?

[jbh01760]

Hi Phalek;

Thanks for your response. Attached is a screenshot of my settings.


Also, I did some research. I took a look at the host entries in the database for this device, removed the host from smokeping using the the web interface, then re-added smokeping to the device. Below is what I found.

Settings before removing the device from smokeping:

nwmgmt_smokeping_path:
displaymode=n;start=2014-10-19%2011:22;end=now;target=Production_Customers.ABCFirst
nwmgmt_smokeping_server:
http://cacti.abc.com

Settings after removing and then adding the device back to smokeping:
nwmgmt_smokeping_path:
NULL
nwmgmt_smokeping_server:
http://cacti.abc.com

I also removed the host from the graph tree and then added it back to the tree. The URL for the graph is now:
http://cacti.abc.com//smokeping.fcgi?target=

I can click on the link and I arrive at the smokeping home page.

John

[jbh01760]

I was able to resolve this by creating a new host (as opposed to deleting and re-creating an existing host).

[phalek]

Thanks John.

The settings are all saved/stored in the hosts table, so that's always a good starting point in troubleshooting the issues.