not getting any values from NTP script

[nuzzy]

Hi all,

I've downloaded and imported the ntp script from the templates section. However I am getting the following output from the ntp.pl script:

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peer:U address:U stratum:U type:U when:U poll:U reach:U delay:U offset:U jitter:U

Any ideas how to fix this?

EDIT: I had an ignore value set in my ntp.conf. I removed it and it works now. However, I'm getting NaN values in my graphs. Testing the command from a cmd line gives me the values however.

[nuzzy]

bumping this up to hopefully get some help

[Edwin]

Did you try to run "ntpq -p"? Also check if the ntpd service is running "ps -edf".

[nuzzy]

yes and I get values returned and the process is also running. Just nothing in my graphs.

[iNeo]

Hi,

I have the same problem with the script. No output when running perl ntp.pl <hostname>.
When I run /usr/bin/ntpq -4 -p $host it does show output.

ntp.pl output:

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peer:U address:U stratum:U type:U when:U poll:U reach:U delay:U offset:U jitter:U

/usr/bin/ntpq -4 -p $host output: (ip addresses removed)

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     remote           refid      st t when poll reach   delay   offset  jitter
==============================================================================
 ------.-----.- .BCST.          16 u    -   64    0    0.000    0.000   0.000
 ------.-----.- .BCST.          16 u    -   64    0    0.000    0.000   0.000
 ------.-----.- .BCST.          16 u    -   64    0    0.000    0.000   0.000
 85.12.35.12     193.67.79.202   2 u  27h 1024    0   20.520  -10.931   0.000

The new script on the docs.cacti.net site isn't available, download link isn't working, so I couldn't try that one.
The perl version that is installed on my system is:

This is perl 5, version 18, subversion 1 (v5.18.1)

Somebody an idea how to solve this?

Grtz

[phalek]

Can someone post/attach the ntp perl script to check ?

[iNeo]

Can someone post/attach the ntp perl script to check ?

The script I use has one small change and that is the -4 to force ipv4 communication.
Here is a link to the file ntp.pl.gz

Thanks for your response.

[phalek]

hm, could you provide an example output of the command as well ?

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/usr/bin/ntpq -4 -p <host> 

Edit: forget that, i just did see your earlier post ...

[phalek]

I guess the regex is not working any more/in your case.

Change the line:

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if ( m/^\*(.+?)\s+(.+?)\s+(.+?)\s+(.+?)\s+(.+?)\s+(.+?)\s+(.+?)\s+(.+?)\s+(.+?)\s+(.+?)\s+/ ) {

to

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if ( m/^(.+?)\s+(.+?)\s+(.+?)\s+(.+?)\s+(.+?)\s+(.+?)\s+(.+?)\s+(.+?)\s+(.+?)\s+(.+?)\s+(.+?)\s+(.+?)$/ ) {

and try again.

[iNeo]

Thanks for testing and checking, I'll have a look at the new code.

Have a great 2014

[phalek]

Same to you !

I'm just not sure of how many parts the ntpq command returns, as I didn't have the full output of it.

In case it doesn't work, you can send me a sample output ( with ip's exchange, but not changing the overal syntax/output format) to support@nmid-plugins.de or via PM