Unable to show GRAPH.

[Yannick]

Hello,

I am not able to view any graph.
See details here :

Cacti.jpg (190.96 KiB) Viewed 1933 times

[Yannick]

Here some data :

Technical Support

General Information
Date Mon, 14 Jan 2013 16:51:23 +0100
Cacti Version 0.8.8a
Cacti OS unix
SNMP Version NET-SNMP version: 5.4.3
RRDTool Version RRDTool 1.4.x
Hosts 5
Graphs 17
Data Sources Script/Command: 10
SNMP: 1
SNMP Query: 8
Total: 19
Poller Information
Interval 60
Type cmd.php
Items Action[0]: 17
Action[1]: 5
Total: 22
Concurrent Processes 1
Max Threads 1
PHP Servers 1
Script Timeout 25
Max OID 10
Last Run Statistics Time:0.8245 Method:cmd.php Processes:1 Threads:N/A Hosts:6 HostsPerProcess:6 DataSources:0 RRDsProcessed:0
PHP Information
PHP Version 5.4.6-1ubuntu1.1
PHP OS Linux
PHP uname Linux LINUX 3.5.0-21-generic #32-Ubuntu SMP Tue Dec 11 18:52:46 UTC 2012 i686
PHP SNMP Installed
max_execution_time 30
memory_limit 128M
MySQL Table Information

[Yannick]

No problem seen :
01/15/2013 11:35:03 AM - SYSTEM STATS: Time:2.0464 Method:cmd.php Processes:1 Threads:N/A Hosts:6 HostsPerProcess:6 DataSources:26 RRDsProcessed:18
01/15/2013 11:30:03 AM - SYSTEM STATS: Time:1.8989 Method:cmd.php Processes:1 Threads:N/A Hosts:6 HostsPerProcess:6 DataSources:26 RRDsProcessed:18
01/15/2013 11:25:03 AM - SYSTEM STATS: Time:1.5778 Method:cmd.php Processes:1 Threads:N/A Hosts:6 HostsPerProcess:6 DataSources:26 RRDsProcessed:18
01/15/2013 11:20:03 AM - SYSTEM STATS: Time:1.8955 Method:cmd.php Processes:1 Threads:N/A Hosts:6 HostsPerProcess:6 DataSources:26 RRDsProcessed:18
01/15/2013 11:15:03 AM - SYSTEM STATS: Time:2.0088 Method:cmd.php Processes:1 Threads:N/A Hosts:6 HostsPerProcess:6 DataSources:26 RRDsProcessed:18
01/15/2013 11:10:04 AM - SYSTEM STATS: Time:1.9431 Method:cmd.php Processes:1 Threads:N/A Hosts:6 HostsPerProcess:6 DataSources:26 RRDsProcessed:18
01/15/2013 11:05:04 AM - SYSTEM STATS: Time:2.0235 Method:cmd.php Processes:1 Threads:N/A Hosts:6 HostsPerProcess:6 DataSources:26 RRDsProcessed:18
01/15/2013 11:00:05 AM - SYSTEM STATS: Time:2.9330 Method:cmd.php Processes:1 Threads:N/A Hosts:6 HostsPerProcess:6 DataSources:26 RRDsProcessed:18

[Yannick]

xxx@LINUX:/var/lib/cacti/rra/1$ ls -all
total 360
drwxrwxrwx 2 www-data www-data 4096 Jan 14 17:30 .
drwxrwxrwx 5 www-data www-data 4096 Jan 14 17:56 ..
-rwxrwxrwx 1 www-data www-data 47840 Jan 15 12:40 35.rrd
-rwxrwxrwx 1 www-data www-data 47840 Jan 15 12:40 36.rrd
-rwxrwxrwx 1 www-data www-data 141488 Jan 15 12:40 37.rrd
-rwxrwxrwx 1 www-data www-data 47840 Jan 15 12:40 38.rrd
-rwxrwxrwx 1 www-data www-data 47840 Jan 15 12:40 39.rrd
xxx@LINUX:/var/lib/cacti/rra/1$

Rights are open...

Where can be the problem ?

[Yannick]

xxx@LINUX:/var/lib/cacti/rra/1$ ls -all
total 360
drwxrwxrwx 2 www-data www-data 4096 Jan 14 17:30 .
drwxrwxrwx 5 www-data www-data 4096 Jan 14 17:56 ..
-rwxrwxrwx 1 www-data www-data 47840 Jan 15 12:55 35.rrd
-rwxrwxrwx 1 www-data www-data 47840 Jan 15 12:55 36.rrd
-rwxrwxrwx 1 www-data www-data 141488 Jan 15 12:55 37.rrd
-rwxrwxrwx 1 www-data www-data 47840 Jan 15 12:55 38.rrd
-rwxrwxrwx 1 www-data www-data 47840 Jan 15 12:55 39.rrd
xxx@LINUX:/var/lib/cacti/rra/1$
xxx@LINUX:/var/lib/cacti/rra$ ls
1 2 3
xxx@LINUX:/var/lib/cacti/rra$ cd 2
xxx@LINUX:/var/lib/cacti/rra/2$ ls
15.rrd 16.rrd 17.rrd 18.rrd 19.rrd 20.rrd 21.rrd 22.rrd 23.rrd 24.rrd 25.rrd 26.rrd 27.rrd 28.rrd 29.rrd
xxx@LINUX:/var/lib/cacti/rra/2$ ls -all
total 1468
drwxrwxrwx 2 www-data www-data 4096 Jan 14 17:24 .
drwxrwxrwx 5 www-data www-data 4096 Jan 14 17:56 ..
-rwxrwxrwx 1 www-data www-data 94664 Jan 14 17:16 15.rrd
-rwxrwxrwx 1 www-data www-data 94664 Jan 14 17:17 16.rrd
-rwxrwxrwx 1 www-data www-data 94664 Jan 14 17:18 17.rrd
-rwxrwxrwx 1 www-data www-data 94664 Jan 14 17:14 18.rrd
-rwxrwxrwx 1 www-data www-data 94664 Jan 14 17:15 19.rrd
-rwxrwxrwx 1 www-data www-data 94664 Jan 14 17:16 20.rrd
-rwxrwxrwx 1 www-data www-data 94664 Jan 14 17:17 21.rrd
-rwxrwxrwx 1 www-data www-data 94664 Jan 15 12:55 22.rrd
-rwxrwxrwx 1 www-data www-data 94664 Jan 15 12:55 23.rrd
-rwxrwxrwx 1 www-data www-data 94664 Jan 15 12:55 24.rrd
-rwxrwxrwx 1 www-data www-data 94664 Jan 15 12:55 25.rrd
-rwxrwxrwx 1 www-data www-data 94664 Jan 15 12:55 26.rrd
-rwxrwxrwx 1 www-data www-data 94664 Jan 15 12:55 27.rrd
-rwxrwxrwx 1 www-data www-data 94664 Jan 15 12:55 28.rrd
-rwxrwxrwx 1 www-data www-data 94664 Jan 15 12:55 29.rrd
xxx@LINUX:/var/lib/cacti/rra/2$ cd ..
xxx@LINUX:/var/lib/cacti/rra$ cd 3
xxx@LINUX:/var/lib/cacti/rra/3$ ls -all
total 360
drwxrwxrwx 2 www-data www-data 4096 Jan 14 17:28 .
drwxrwxrwx 5 www-data www-data 4096 Jan 14 17:56 ..
-rwxrwxrwx 1 www-data www-data 47840 Jan 15 12:55 30.rrd
-rwxrwxrwx 1 www-data www-data 47840 Jan 15 12:55 31.rrd
-rwxrwxrwx 1 www-data www-data 141488 Jan 15 12:55 32.rrd
-rwxrwxrwx 1 www-data www-data 47840 Jan 15 12:55 33.rrd
-rwxrwxrwx 1 www-data www-data 47840 Jan 15 12:55 34.rrd
xxx@LINUX:/var/lib/cacti/rra/3$



Files are not increasing... Always accessed (The date change) but not more data added.

[paulgevers]

You seem to be running an Ubuntu system. Which version? And how did you install cacti, from the repository? Was it a clean install, or did you upgrade?

[Yannick]

Hey !
Thanks for your answer Paul.


Yes !

Ubuntu 12.10 (GNU/Linux 3.5.0-21-generic i686)

I have installed CACTI from the command lines. I have no access on screen except remote access. No screen on it. Just a LAN.
Is it a problem ?
It was a total clean install. All new. Apache, Php, Mysql. All new. No upgrade !

[paulgevers]

Ubuntu 12.10 (GNU/Linux 3.5.0-21-generic i686)

I have installed CACTI from the command lines.

I assume here you used apt-get or dselect or aptitude.

I have no access on screen except remote access. No screen on it. Just a LAN.
Is it a problem ?

No.

It was a total clean install. All new. Apache, Php, Mysql. All new. No upgrade !

Could you please submit a proper ubuntu bug report by running:

Code: Select all

ubuntu-bug cacti

on the system where this fails, so that we get all the necessary information automatically.

[Yannick]

Hey Paul,


nyck@LINUX:/var/www$ ubuntu-bug cacti

*** Collecting problem information

The collected information can be sent to the developers to improve the
application. This might take a few minutes.
..........................................................................................

*** Send problem report to the developers?

After the problem report has been sent, please fill out the form in the
automatically opened web browser.

What would you like to do? Your options are:
S: Send report (5.8 KB)
V: View report
K: Keep report file for sending later or copying to somewhere else
I: Cancel and ignore future crashes of this program version
C: Cancel
kPlease choose (S/V/K/I/C):
Problem report file: /tmp/apport.cacti.kyh59v.apport
nyck@LINUX:/var/www$ cat /tmp/apport.cacti.kyh59v.apport
ProblemType: Bug
ApportVersion: 2.6.1-0ubuntu9
Architecture: i386
Date: Fri Jan 18 14:53:15 2013
Dependencies:
adduser 3.113+nmu1ubuntu1
apache2 2.2.22-6ubuntu2.1
apache2-mpm-prefork 2.2.22-6ubuntu2.1
apache2-utils 2.2.22-6ubuntu2.1
apache2.2-bin 2.2.22-6ubuntu2.1
apache2.2-common 2.2.22-6ubuntu2.1
apt-utils 0.9.7.5ubuntu5.2
base-passwd 3.5.26
busybox-initramfs 1:1.19.3-7ubuntu1.1
coreutils 8.13-3.2ubuntu2.1
cpio 2.11-8ubuntu3
cron 3.0pl1-121ubuntu1
dbconfig-common 1.8.47+nmu1
dbus 1.6.4-1ubuntu4
debconf 1.5.46ubuntu1
debconf-i18n 1.5.46ubuntu1
debianutils 4.3.4
dpkg 1.16.7ubuntu6
e2fslibs 1.42.5-1ubuntu2
e2fsprogs 1.42.5-1ubuntu2
file 5.11-2
findutils 4.4.2-4ubuntu2
fontconfig 2.10.1-0ubuntu3
fontconfig-config 2.10.1-0ubuntu3
gcc-4.7-base 4.7.2-2ubuntu1
ifupdown 0.7.2ubuntu2
initramfs-tools 0.103ubuntu0.2
initramfs-tools-bin 0.103ubuntu0.2
initscripts 2.88dsf-13.10ubuntu13
insserv 1.14.0-4ubuntu1
iproute 20120521-3ubuntu1
klibc-utils 2.0.1-1ubuntu2
libacl1 2.2.51-8ubuntu2
libaio1 0.3.109-2ubuntu1
libapache2-mod-php5 5.4.6-1ubuntu1.1
libapr1 1.4.6-3
libaprutil1 1.4.1-3
libaprutil1-dbd-sqlite3 1.4.1-3
libaprutil1-ldap 1.4.1-3
libapt-inst1.5 0.9.7.5ubuntu5.2
libapt-pkg4.12 0.9.7.5ubuntu5.2
libasn1-8-heimdal 1.6~git20120403+dfsg1-2
libattr1 1:2.4.46-8ubuntu1
libblkid1 2.20.1-5.1ubuntu2
libbsd0 0.4.2-1
libbz2-1.0 1.0.6-4
libc-bin 2.15-0ubuntu20
libc6 2.15-0ubuntu20
libcairo2 1.12.2-1ubuntu2.2
libcap2 1:2.22-1ubuntu4
libclass-isa-perl 0.36-3
libcomerr2 1.42.5-1ubuntu2
libdatrie1 0.2.5-3build1
libdb5.1 5.1.29-5ubuntu2
libdbd-mysql-perl 4.021-1
libdbi-perl 1.622-1
libdbi1 0.8.4-6
libdbus-1-3 1.6.4-1ubuntu4
libdrm-intel1 2.4.39-0ubuntu1
libdrm-nouveau1a 2.4.39-0ubuntu1
libdrm-radeon1 2.4.39-0ubuntu1
libdrm2 2.4.39-0ubuntu1
libedit2 2.11-20080614-5
libexpat1 2.1.0-1ubuntu1
libffi6 3.0.11-2
libfontconfig1 2.10.1-0ubuntu3
libfreetype6 2.4.10-0ubuntu1.1
libgcc1 1:4.7.2-2ubuntu1
libgcrypt11 1.5.0-3ubuntu1
libgdbm3 1.8.3-11
libglib2.0-0 2.34.1-1ubuntu1
libglib2.0-data 2.34.1-1ubuntu1
libgnutls26 2.12.14-5ubuntu4
libgpg-error0 1.10-3.1ubuntu1
libgpm2 1.20.4-6
libgssapi3-heimdal 1.6~git20120403+dfsg1-2
libhcrypto4-heimdal 1.6~git20120403+dfsg1-2
libheimbase1-heimdal 1.6~git20120403+dfsg1-2
libheimntlm0-heimdal 1.6~git20120403+dfsg1-2
libhtml-template-perl 2.91-1
libhx509-5-heimdal 1.6~git20120403+dfsg1-2
libklibc 2.0.1-1ubuntu2
libkms1 2.4.39-0ubuntu1
libkrb5-26-heimdal 1.6~git20120403+dfsg1-2
libldap-2.4-2 2.4.31-1ubuntu2
liblocale-gettext-perl 1.05-7build2
liblzma5 5.1.1alpha+20120614-1
libmagic1 5.11-2
libmount1 2.20.1-5.1ubuntu2
libmysqlclient18 5.5.28-0ubuntu0.12.10.2
libncurses5 5.9-10ubuntu1
libncursesw5 5.9-10ubuntu1
libnet-daemon-perl 0.48-1
libnih-dbus1 1.0.3-4ubuntu11
libnih1 1.0.3-4ubuntu11
libp11-kit0 0.13-1
libpam-modules 1.1.3-7ubuntu3
libpam-modules-bin 1.1.3-7ubuntu3
libpam-runtime 1.1.3-7ubuntu3
libpam0g 1.1.3-7ubuntu3
libpango1.0-0 1.30.1-0ubuntu3
libpciaccess0 0.13.1-2
libpcre3 1:8.30-5ubuntu1
libperl5.14 5.14.2-13ubuntu0.1
libphp-adodb 5.15-1
libpixman-1-0 0.26.0-3
libplrpc-perl 0.2020-2
libplymouth2 0.8.4-0ubuntu3
libpng12-0 1.2.49-1ubuntu1
libpopt0 1.16-7ubuntu2
libprocps0 1:3.3.3-2ubuntu3
libreadline6 6.2-9
libroken18-heimdal 1.6~git20120403+dfsg1-2
librrd4 1.4.7-2
libsasl2-2 2.1.25.dfsg1-5
libsasl2-modules 2.1.25.dfsg1-5
libselinux1 2.1.9-5ubuntu1
libsensors4 1:3.3.1-2ubuntu2
libslang2 2.2.4-15ubuntu1
libsnmp-base 5.4.3~dfsg-2.5ubuntu1
libsnmp15 5.4.3~dfsg-2.5ubuntu1
libsqlite3-0 3.7.13-1
libss2 1.42.5-1ubuntu2
libssl1.0.0 1.0.1c-3ubuntu2
libstdc++6 4.7.2-2ubuntu1
libswitch-perl 2.16-2
libtasn1-3 2.13-2
libterm-readkey-perl 2.30-4build4
libtext-charwidth-perl 0.04-7build2
libtext-iconv-perl 1.7-5build1
libtext-wrapi18n-perl 0.06-7
libthai-data 0.1.18-1
libthai0 0.1.18-1
libtinfo5 5.9-10ubuntu1
libudev0 175-0ubuntu13
libuuid1 2.20.1-5.1ubuntu2
libwind0-heimdal 1.6~git20120403+dfsg1-2
libwrap0 7.6.q-23
libx11-6 2:1.5.0-1
libx11-data 2:1.5.0-1
libxau6 1:1.0.7-1
libxcb-render0 1.8.1-1ubuntu1
libxcb-shm0 1.8.1-1ubuntu1
libxcb1 1.8.1-1ubuntu1
libxdmcp6 1:1.1.1-1
libxft2 2.3.1-1
libxml2 2.8.0+dfsg1-5ubuntu2.1
libxrender1 1:0.9.7-1
logrotate 3.7.8-6ubuntu6
lsb-base 4.0-0ubuntu26.1
makedev 2.3.1-91ubuntu2
mime-support 3.52-1ubuntu1
module-init-tools 3.16-1ubuntu6
mount 2.20.1-5.1ubuntu2
mountall 2.42ubuntu0.3
multiarch-support 2.15-0ubuntu20
mysql-client-5.5 5.5.28-0ubuntu0.12.10.2
mysql-client-core-5.5 5.5.28-0ubuntu0.12.10.2
mysql-common 5.5.28-0ubuntu0.12.10.2
mysql-server 5.5.28-0ubuntu0.12.10.2
mysql-server-5.5 5.5.28-0ubuntu0.12.10.2
mysql-server-core-5.5 5.5.28-0ubuntu0.12.10.2
ncurses-bin 5.9-10ubuntu1
netbase 5.0ubuntu1
openssl 1.0.1c-3ubuntu2
passwd 1:4.1.4.2+svn3283-3ubuntu7
perl 5.14.2-13ubuntu0.1
perl-base 5.14.2-13ubuntu0.1
perl-modules 5.14.2-13ubuntu0.1
php5 5.4.6-1ubuntu1.1
php5-cli 5.4.6-1ubuntu1.1
php5-common 5.4.6-1ubuntu1.1
php5-mysql 5.4.6-1ubuntu1.1
php5-snmp 5.4.6-1ubuntu1.1
plymouth 0.8.4-0ubuntu3
plymouth-theme-ubuntu-text 0.8.4-0ubuntu3
procps 1:3.3.3-2ubuntu3
psmisc 22.19-1ubuntu1
readline-common 6.2-9
rrdtool 1.4.7-2
sed 4.2.1-10ubuntu1
sensible-utils 0.0.7ubuntu1
sgml-base 1.26+nmu3ubuntu1
shared-mime-info 1.0-1ubuntu2
snmp 5.4.3~dfsg-2.5ubuntu1
ssl-cert 1.0.32
sysv-rc 2.88dsf-13.10ubuntu13
sysvinit-utils 2.88dsf-13.10ubuntu13
tar 1.26-4ubuntu1
tcpd 7.6.q-23
ttf-dejavu 2.33-2ubuntu1
ttf-dejavu-core 2.33-2ubuntu1
ttf-dejavu-extra 2.33-2ubuntu1
tzdata 2012e-0ubuntu2
ucf 3.0025+nmu3
udev 175-0ubuntu13
upstart 1.5-0ubuntu9
util-linux 2.20.1-5.1ubuntu2
uuid-runtime 2.20.1-5.1ubuntu2
xml-core 0.13+nmu1
zlib1g 1:1.2.7.dfsg-13
DistroRelease: Ubuntu 12.10
InstallationDate: Installed on 2013-01-06 (12 days ago)
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release i386 (20121017.2)
MarkForUpload: True
Package: cacti 0.8.8a-3
PackageArchitecture: all
ProcEnviron:
TERM=vt220
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcVersionSignature: Ubuntu 3.5.0-21.32-generic 3.5.7.1
SourcePackage: cacti
Tags: quantal
Uname: Linux 3.5.0-21-generic i686
UpgradeStatus: No upgrade log present (probably fresh install)
nyck@LINUX:/var/www$

[Yannick]

I assume here you used apt-get or dselect or aptitude.

YEs.
Looking at my history i see the following :

290 sudo apt-get install cacti

292 sudo apt-get install rrd
293 sudo apt-get install RRDTool

[paulgevers]

• No need to make the rrd files writeble for the world
• rrd files never grow in size. That is exaclty the idea of a Round Robin Database
• There is a bug in 0.8.8(a) where the local items are not added to the cache. Please reload the poller cache manually, at least once.
• Please copy also /var/log/cacti/error.log and /var/log/cacti/rrd.log here.
• Did you create any additional users an what did you do with their permissions?
• Did you do any search on "graph access denied" and tried any of the things that you may find doing that?

[Yannick]

Hey Paul,

Thanks for your help. It is resolved now.
I guess the problem was with the priviledges of my new users.
I gave all rights and re-created the polling.

See the fabulous result !

Cacti Good.png (91.82 KiB) Viewed 1885 times

[Yannick]

Thanks Paul for your help !

Another issue resolved ! Yeeeeh !