Need Help: Graph not update

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colala
Posts: 7
Joined: Sun Sep 16, 2012 4:30 am

Need Help: Graph not update

Post by colala »

Hi,

I got a problem with the poller. Some graph could updated without problem but most are not. When I use the manually, I got the following error:


ERROR: illegal attempt to update using time 1347755120 when last update time is 1347786011 (minimum one second step)
ERROR: illegal attempt to update using time 1347755423 when last update time is 1347786011 (minimum one second step)
ERROR: illegal attempt to update using time 1347755120 when last update time is 1347786607 (minimum one second step)
ERROR: illegal attempt to update using time 1347755423 when last update time is 1347786607 (minimum one second step)
ERROR: illegal attempt to update using time 1347755120 when last update time is 1347786011 (minimum one second step)

I did a search and found most of the cause is duplicate poller running or wrong clock setting. But from my output, it seem that cacti using different "old" timestamp to update exsting file. I have not hint, can anyone help? Thanks a lot.
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gandalf
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Re: Need Help: Graph not update

Post by gandalf »

Yep, this is usually a double poller issue. See cron log to make sure this is not the case. Else, you have an issue with e.g. timezone
R.
colala
Posts: 7
Joined: Sun Sep 16, 2012 4:30 am

Re: Need Help: Graph not update

Post by colala »

Hi,

I had fixed the issue. It is not double poller problem. It is due to the poller_output table become too large. The service back to normal after I clean the table.

BTW, I still receive " POLLER: Poller[0] Maximum runtime of 292 seconds exceeded. Exiting. " sometime. I am planning to newer version from 0.8.6j.
artagel
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Re: Need Help: Graph not update

Post by artagel »

Out of curiosity, are you running spine or cmd.php?
-Dan
Please mark the topic solved if this resolves your problem.
colala
Posts: 7
Joined: Sun Sep 16, 2012 4:30 am

Re: Need Help: Graph not update

Post by colala »

I am running cactid. After 1 week running, it have 28 rows in poller_output table now.
artagel
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Re: Need Help: Graph not update

Post by artagel »

Oh man..I just realized how old your version is. Any chance to upgrade? I can't really help much with the older versions using cactid.
-Dan
Please mark the topic solved if this resolves your problem.
colala
Posts: 7
Joined: Sun Sep 16, 2012 4:30 am

Re: Need Help: Graph not update

Post by colala »

Yes :lol: . I had put it in my plan, still studying how will this affect our customization. Shell I jump to 0.8.8a directly?
artagel
Cacti User
Posts: 226
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Re: Need Help: Graph not update

Post by artagel »

I personally don't know if you can upgrade from 0.8.7j to 0.8.8a directly. You'd need to search around a bit for that.

Maybe gandalf can answer that!?
Please mark the topic solved if this resolves your problem.
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gandalf
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Re: Need Help: Graph not update

Post by gandalf »

You always can update across multiple versions. This feature has been added years ago ... :wink:
R.
asxce
Posts: 6
Joined: Wed Jul 11, 2012 1:45 am

Re: Need Help: Graph not update

Post by asxce »

Hi,

I have cacti showing delay graph for about an hour, also when i check the system clock also delayed of the same as with cacti. Just want to know what services I need to consider when i set the system clock or does correcting the system clock will resolve the issue.. Please advice.

cacti version 0.87e
poller type cmd.php

regards and thank you!
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gandalf
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Re: Need Help: Graph not update

Post by gandalf »

We recommend using UTC system clock and setting timezone in php.ini.
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asxce
Posts: 6
Joined: Wed Jul 11, 2012 1:45 am

Re: Need Help: Graph not update

Post by asxce »

Sir gandalf thanks..


will be scheduling a maintenance on the server, i'll do the changes during those times.
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