Interface poller not working as expected

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chap02301
Posts: 1
Joined: Tue Sep 04, 2012 1:34 pm

Interface poller not working as expected

Post by chap02301 »

Hello,
I have a very odd issue on one of my Cisco ASA devices. This devices is running ASA version 8.4(2)
My initial setup of the host works and SNMP information looks *almost* correct.
Cacti finds the 46 expected interfaces and will properly graph each interface. However, it fails to grab the ifName, ifDescription, ifOperStatus, ifAlias, ifType, ifSpeed, ifHwAddr to label each graph appropriately.
If I manually run an snmpwalk from this server of these OID's it works as expected:

-bash-3.2$ snmpwalk -v2c -c xxx x.x.x.x .1.3.6.1.2.1.31.1.1.1.1
IF-MIB::ifName.2 = STRING: GigabitEthernet0/0
IF-MIB::ifName.3 = STRING: GigabitEthernet0/1
IF-MIB::ifName.4 = STRING: GigabitEthernet0/2
IF-MIB::ifName.5 = STRING: stateful
IF-MIB::ifName.6 = STRING: LANFailover
IF-MIB::ifName.7 = STRING: Internal-Data0/0
IF-MIB::ifName.8 = STRING: GigabitEthernet1/0
IF-MIB::ifName.9 = STRING: GigabitEthernet1/1
IF-MIB::ifName.10 = STRING: GigabitEthernet1/2
IF-MIB::ifName.11 = STRING: GigabitEthernet1/3
...
...
...

I'm stumped as to why this isn't coming through. I've cleared the Poller cache and Reapplied suggested names for these graphs.
My environment looks like this:

Cacti Version 0.8.7g
Cacti OS CentOS release 5.8 (Final)
SNMP Version NET-SNMP version: 5.3.2.2
RRDTool Version RRDTool 1.4.x
PHP Version 5.1.6
Apache Version Apache/2.2.3



Here's the verbose query for the SNMP Interfaces. Notice the blank results for only some of the values such as ifName


Data Query Debug Information
+ Running data query [1].
+ Found type = '3' [snmp query].
+ Found data query XML file at '/var/www/html/resource/snmp_queries/interface.xml'
+ XML file parsed ok.
+ Executing SNMP walk for list of indexes @ '.1.3.6.1.2.1.2.2.1.1'
+ Index found at OID: '1.3.6.1.2.1.2.2.1.1.2' value: '2'
+ Index found at OID: '1.3.6.1.2.1.2.2.1.1.3' value: '3'
+ Index found at OID: '1.3.6.1.2.1.2.2.1.1.4' value: '4'
+ Index found at OID: '1.3.6.1.2.1.2.2.1.1.5' value: '5'
+ Index found at OID: '1.3.6.1.2.1.2.2.1.1.6' value: '6'
+ Index found at OID: '1.3.6.1.2.1.2.2.1.1.7' value: '7'
+ Index found at OID: '1.3.6.1.2.1.2.2.1.1.8' value: '8'
+ Index found at OID: '1.3.6.1.2.1.2.2.1.1.9' value: '9'
+ Index found at OID: '1.3.6.1.2.1.2.2.1.1.10' value: '10'
+ Index found at OID: '1.3.6.1.2.1.2.2.1.1.11' value: '11'
+ Index found at OID: '1.3.6.1.2.1.2.2.1.1.12' value: '12'
+ Index found at OID: '1.3.6.1.2.1.2.2.1.1.13' value: '13'
+ Index found at OID: '1.3.6.1.2.1.2.2.1.1.14' value: '14'
+ Index found at OID: '1.3.6.1.2.1.2.2.1.1.15' value: '15'
+ Index found at OID: '1.3.6.1.2.1.2.2.1.1.16' value: '16'
+ Index found at OID: '1.3.6.1.2.1.2.2.1.1.17' value: '17'
+ Index found at OID: '1.3.6.1.2.1.2.2.1.1.18' value: '18'
+ Index found at OID: '1.3.6.1.2.1.2.2.1.1.19' value: '19'
+ Index found at OID: '1.3.6.1.2.1.2.2.1.1.20' value: '20'
+ Index found at OID: '1.3.6.1.2.1.2.2.1.1.21' value: '21'
+ Index found at OID: '1.3.6.1.2.1.2.2.1.1.22' value: '22'
+ Index found at OID: '1.3.6.1.2.1.2.2.1.1.23' value: '23'
+ Index found at OID: '1.3.6.1.2.1.2.2.1.1.24' value: '24'
+ Index found at OID: '1.3.6.1.2.1.2.2.1.1.25' value: '25'
+ Index found at OID: '1.3.6.1.2.1.2.2.1.1.26' value: '26'
+ Index found at OID: '1.3.6.1.2.1.2.2.1.1.27' value: '27'
+ Index found at OID: '1.3.6.1.2.1.2.2.1.1.28' value: '28'
+ Index found at OID: '1.3.6.1.2.1.2.2.1.1.29' value: '29'
+ Index found at OID: '1.3.6.1.2.1.2.2.1.1.30' value: '30'
+ Index found at OID: '1.3.6.1.2.1.2.2.1.1.31' value: '31'
+ Index found at OID: '1.3.6.1.2.1.2.2.1.1.32' value: '32'
+ Index found at OID: '1.3.6.1.2.1.2.2.1.1.33' value: '33'
+ Index found at OID: '1.3.6.1.2.1.2.2.1.1.34' value: '34'
+ Index found at OID: '1.3.6.1.2.1.2.2.1.1.35' value: '35'
+ Index found at OID: '1.3.6.1.2.1.2.2.1.1.36' value: '36'
+ Index found at OID: '1.3.6.1.2.1.2.2.1.1.37' value: '37'
+ Index found at OID: '1.3.6.1.2.1.2.2.1.1.38' value: '38'
+ Index found at OID: '1.3.6.1.2.1.2.2.1.1.39' value: '39'
+ Index found at OID: '1.3.6.1.2.1.2.2.1.1.40' value: '40'
+ Index found at OID: '1.3.6.1.2.1.2.2.1.1.41' value: '41'
+ Index found at OID: '1.3.6.1.2.1.2.2.1.1.42' value: '42'
+ Index found at OID: '1.3.6.1.2.1.2.2.1.1.43' value: '43'
+ Index found at OID: '1.3.6.1.2.1.2.2.1.1.44' value: '44'
+ Index found at OID: '1.3.6.1.2.1.2.2.1.1.45' value: '45'
+ Index found at OID: '1.3.6.1.2.1.2.2.1.1.46' value: '46'
+ Index found at OID: '1.3.6.1.2.1.2.2.1.1.47' value: '47'
+ Located input field 'ifIndex' [walk]
+ Executing SNMP walk for data @ '.1.3.6.1.2.1.2.2.1.1'
+ Found item [ifIndex='2'] index: 2 [from value]
+ Found item [ifIndex='3'] index: 3 [from value]
+ Found item [ifIndex='4'] index: 4 [from value]
+ Found item [ifIndex='5'] index: 5 [from value]
+ Found item [ifIndex='6'] index: 6 [from value]
+ Found item [ifIndex='7'] index: 7 [from value]
+ Found item [ifIndex='8'] index: 8 [from value]
+ Found item [ifIndex='9'] index: 9 [from value]
+ Found item [ifIndex='10'] index: 10 [from value]
+ Found item [ifIndex='11'] index: 11 [from value]
+ Found item [ifIndex='12'] index: 12 [from value]
+ Found item [ifIndex='13'] index: 13 [from value]
+ Found item [ifIndex='14'] index: 14 [from value]
+ Found item [ifIndex='15'] index: 15 [from value]
+ Found item [ifIndex='16'] index: 16 [from value]
+ Found item [ifIndex='17'] index: 17 [from value]
+ Found item [ifIndex='18'] index: 18 [from value]
+ Found item [ifIndex='19'] index: 19 [from value]
+ Found item [ifIndex='20'] index: 20 [from value]
+ Found item [ifIndex='21'] index: 21 [from value]
+ Found item [ifIndex='22'] index: 22 [from value]
+ Found item [ifIndex='23'] index: 23 [from value]
+ Found item [ifIndex='24'] index: 24 [from value]
+ Found item [ifIndex='25'] index: 25 [from value]
+ Found item [ifIndex='26'] index: 26 [from value]
+ Found item [ifIndex='27'] index: 27 [from value]
+ Found item [ifIndex='28'] index: 28 [from value]
+ Found item [ifIndex='29'] index: 29 [from value]
+ Found item [ifIndex='30'] index: 30 [from value]
+ Found item [ifIndex='31'] index: 31 [from value]
+ Found item [ifIndex='32'] index: 32 [from value]
+ Found item [ifIndex='33'] index: 33 [from value]
+ Found item [ifIndex='34'] index: 34 [from value]
+ Found item [ifIndex='35'] index: 35 [from value]
+ Found item [ifIndex='36'] index: 36 [from value]
+ Found item [ifIndex='37'] index: 37 [from value]
+ Found item [ifIndex='38'] index: 38 [from value]
+ Found item [ifIndex='39'] index: 39 [from value]
+ Found item [ifIndex='40'] index: 40 [from value]
+ Found item [ifIndex='41'] index: 41 [from value]
+ Found item [ifIndex='42'] index: 42 [from value]
+ Found item [ifIndex='43'] index: 43 [from value]
+ Found item [ifIndex='44'] index: 44 [from value]
+ Found item [ifIndex='45'] index: 45 [from value]
+ Found item [ifIndex='46'] index: 46 [from value]
+ Found item [ifIndex='47'] index: 47 [from value]
+ Located input field 'ifOperStatus' [walk]
+ Executing SNMP walk for data @ '.1.3.6.1.2.1.2.2.1.8'
+ Located input field 'ifDescr' [walk]
+ Executing SNMP walk for data @ '.1.3.6.1.2.1.2.2.1.2'
+ Located input field 'ifName' [walk]
+ Executing SNMP walk for data @ '.1.3.6.1.2.1.31.1.1.1.1'
+ Located input field 'ifAlias' [walk]
+ Executing SNMP walk for data @ '.1.3.6.1.2.1.31.1.1.1.18'
+ Located input field 'ifType' [walk]
+ Executing SNMP walk for data @ '.1.3.6.1.2.1.2.2.1.3'
+ Located input field 'ifSpeed' [walk]
+ Executing SNMP walk for data @ '.1.3.6.1.2.1.2.2.1.5'
+ Located input field 'ifHwAddr' [walk]
+ Executing SNMP walk for data @ '.1.3.6.1.2.1.2.2.1.6'
+ Located input field 'ifIP' [walk]
+ Executing SNMP walk for data @ '.1.3.6.1.2.1.4.20.1.2'
+ Found data query XML file at '/var/www/html/resource/snmp_queries/interface.xml'
+ Found data query XML file at '/var/www/html/resource/snmp_queries/interface.xml'
+ Found data query XML file at '/var/www/html/resource/snmp_queries/interface.xml'
+ Found data query XML file at '/var/www/html/resource/snmp_queries/interface.xml'
+ Found data query XML file at '/var/www/html/resource/snmp_queries/interface.xml'
+ Found data query XML file at '/var/www/html/resource/snmp_queries/interface.xml'
+ Found data query XML file at '/var/www/html/resource/snmp_queries/interface.xml'
+ Found data query XML file at '/var/www/html/resource/snmp_queries/interface.xml'
+ Found data query XML file at '/var/www/html/resource/snmp_queries/interface.xml'
+ Found data query XML file at '/var/www/html/resource/snmp_queries/interface.xml'
+ Found data query XML file at '/var/www/html/resource/snmp_queries/interface.xml'
+ Found data query XML file at '/var/www/html/resource/snmp_queries/interface.xml'
+ Found data query XML file at '/var/www/html/resource/snmp_queries/interface.xml'
+ Found data query XML file at '/var/www/html/resource/snmp_queries/interface.xml'
+ Found data query XML file at '/var/www/html/resource/snmp_queries/interface.xml'
+ Found data query XML file at '/var/www/html/resource/snmp_queries/interface.xml'
+ Found data query XML file at '/var/www/html/resource/snmp_queries/interface.xml'
+ Found data query XML file at '/var/www/html/resource/snmp_queries/interface.xml'
+ Found data query XML file at '/var/www/html/resource/snmp_queries/interface.xml'
+ Found data query XML file at '/var/www/html/resource/snmp_queries/interface.xml'
+ Found data query XML file at '/var/www/html/resource/snmp_queries/interface.xml'
+ Found data query XML file at '/var/www/html/resource/snmp_queries/interface.xml'
+ Found data query XML file at '/var/www/html/resource/snmp_queries/interface.xml'
+ Found data query XML file at '/var/www/html/resource/snmp_queries/interface.xml'
+ Found data query XML file at '/var/www/html/resource/snmp_queries/interface.xml'
+ Found data query XML file at '/var/www/html/resource/snmp_queries/interface.xml'
+ Found data query XML file at '/var/www/html/resource/snmp_queries/interface.xml'
+ Found data query XML file at '/var/www/html/resource/snmp_queries/interface.xml'
+ Found data query XML file at '/var/www/html/resource/snmp_queries/interface.xml'
+ Found data query XML file at '/var/www/html/resource/snmp_queries/interface.xml'
+ Found data query XML file at '/var/www/html/resource/snmp_queries/interface.xml'
+ Found data query XML file at '/var/www/html/resource/snmp_queries/interface.xml'
+ Found data query XML file at '/var/www/html/resource/snmp_queries/interface.xml'
+ Found data query XML file at '/var/www/html/resource/snmp_queries/interface.xml'
+ Found data query XML file at '/var/www/html/resource/snmp_queries/interface.xml'
+ Found data query XML file at '/var/www/html/resource/snmp_queries/interface.xml'
+ Found data query XML file at '/var/www/html/resource/snmp_queries/interface.xml'
+ Found data query XML file at '/var/www/html/resource/snmp_queries/interface.xml'
+ Found data query XML file at '/var/www/html/resource/snmp_queries/interface.xml'
+ Found data query XML file at '/var/www/html/resource/snmp_queries/interface.xml'
+ Found data query XML file at '/var/www/html/resource/snmp_queries/interface.xml'
+ Found data query XML file at '/var/www/html/resource/snmp_queries/interface.xml'
+ Found data query XML file at '/var/www/html/resource/snmp_queries/interface.xml'
+ Found data query XML file at '/var/www/html/resource/snmp_queries/interface.xml'
+ Found data query XML file at '/var/www/html/resource/snmp_queries/interface.xml'
+ Found data query XML file at '/var/www/html/resource/snmp_queries/interface.xml'
+ Found data query XML file at '/var/www/html/resource/snmp_queries/interface.xml'
+ Found data query XML file at '/var/www/html/resource/snmp_queries/interface.xml'


Any help or assistance in how to debug this further would be greatly appreciated!
Thanks
-Joe
winnie
Posts: 26
Joined: Tue Feb 20, 2007 9:33 am

Re: Interface poller not working as expected

Post by winnie »

I am also getting the same problem. Any solution? Please help.
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