Device status Unknown, poller not even attempting to check

[frozensolid]

I have Cacti up and running with a new install, and it is running fine for the localhost device. I added a new device and it has gone through several polling intervals but it still lists as an unknown status.

I turned on the poller's debug mode and I see it polling localhost, but it's not polling the new device. If I check the poller cache in system utilities, it doesn't list the new device either. I've also tried refreshing the poller cache.

What might I be doing wrong?

[noname]

Just FYI:
- http://forums.cacti.net/viewtopic.php?p=90535#p90535

[frozensolid]

I've already done that. Like I said, it's not even trying to poll the device. There's no listing for the device at all in the debug log.

Code: Select all

11/11/2011 08:15:01 AM - POLLER: Poller[0] NOTE: Poller Int: '300', Cron Int: '300', Time Since Last: '300', Max Runtime '298', Poller Runs: '1'
11/11/2011 08:15:01 AM - POLLER: Poller[0] DEBUG: About to Spawn a Remote Process [CMD: /usr/bin/php, ARGS: -q "/usr/share/cacti/site/cmd.php" 0 0]
11/11/2011 08:15:01 AM - POLLER: Poller[0] DEBUG: About to Spawn a Remote Process [CMD: /usr/bin/php, ARGS: -q "/usr/share/cacti/site/cmd.php" 1 1]
11/11/2011 08:15:01 AM - POLLER: Poller[0] DEBUG: About to Spawn a Remote Process [CMD: /usr/bin/php, ARGS: -q "/usr/share/cacti/site/cmd.php" 5 5]
11/11/2011 08:15:01 AM - POLLER: Poller[0] NOTE: There are no items in your poller for this polling cycle!
11/11/2011 08:15:01 AM - CMDPHP: Poller[0] Host[1] PING: UDP Ping Success (0.1 ms)
11/11/2011 08:15:01 AM - CMDPHP: Poller[0] Host[1] DS[3] CMD: perl /usr/share/cacti/site/scripts/linux_memory.pl MemFree:, output: 16148
11/11/2011 08:15:01 AM - CMDPHP: Poller[0] Host[1] DS[4] CMD: perl /usr/share/cacti/site/scripts/linux_memory.pl SwapFree:, output: 784028
11/11/2011 08:15:01 AM - CMDPHP: Poller[0] Host[1] DS[5] CMD: perl /usr/share/cacti/site/scripts/loadavg_multi.pl, output: 1min:0.01 5min:0.04 10min:0.03
11/11/2011 08:15:01 AM - CMDPHP: Poller[0] Host[1] DS[6] CMD: perl /usr/share/cacti/site/scripts/unix_users.pl , output: 2
11/11/2011 08:15:01 AM - POLLER: Poller[0] NOTE: There are no items in your poller for this polling cycle!
11/11/2011 08:15:01 AM - CMDPHP: Poller[0] Host[1] DS[7] CMD: perl /usr/share/cacti/site/scripts/unix_processes.pl, output: 122
11/11/2011 08:15:01 AM - CMDPHP: Poller[0] Time: 0.1289 s, Theads: N/A, Hosts: 1
11/11/2011 08:15:02 AM - POLLER: Poller[0] Parsed MULTI output field '1min:0.01' [map 1min->load_1min]
11/11/2011 08:15:02 AM - POLLER: Poller[0] Parsed MULTI output field '5min:0.04' [map 5min->load_5min]
11/11/2011 08:15:02 AM - POLLER: Poller[0] Parsed MULTI output field '10min:0.03' [map 10min->load_15min]
11/11/2011 08:15:02 AM - POLLER: Poller[0] CACTI2RRD: /usr/bin/rrdtool update /var/lib/cacti/rra/localhost_proc_7.rrd --template proc 1321020901:122
11/11/2011 08:15:02 AM - POLLER: Poller[0] CACTI2RRD: /usr/bin/rrdtool update /var/lib/cacti/rra/localhost_users_6.rrd --template users 1321020901:2
11/11/2011 08:15:02 AM - POLLER: Poller[0] CACTI2RRD: /usr/bin/rrdtool update /var/lib/cacti/rra/localhost_load_1min_5.rrd --template load_1min:load_5min:load_15min 1321020901:0.01:0.04:0.03
11/11/2011 08:15:02 AM - POLLER: Poller[0] CACTI2RRD: /usr/bin/rrdtool update /var/lib/cacti/rra/localhost_mem_swap_4.rrd --template mem_swap 1321020901:784028
11/11/2011 08:15:02 AM - POLLER: Poller[0] CACTI2RRD: /usr/bin/rrdtool update /var/lib/cacti/rra/localhost_mem_buffers_3.rrd --template mem_buffers 1321020901:16148
11/11/2011 08:15:02 AM - SYSTEM STATS: Time:1.3574 Method:cmd.php Processes:1 Threads:N/A Hosts:3 HostsPerProcess:3 DataSources:5 RRDsProcessed:5

It's only polling the localhost that's added by default. It's not even trying to find the new host.

Meanwhile the device is on, and pingable by Cacti.

Code: Select all

SNMP Information
System:Cisco Adaptive Security Appliance Version 8.3(1)
Uptime: 317820200 (36 days, 18 hours, 50 minutes)
Hostname: <host name deleted>
Location: 
Contact: 

Ping Results
ICMP Ping Success (0.407 ms)

[TheWitness]

Make sure that there are items for this host in the poller cache. If there are no items in the poller cache, it will not be polled with cmd.php.

TheWitness