Unable to receive alerts from Thold

[escort146]

I am new to Cacti, i found this tool very useful for my network. I installed cacti -0.8.7h and PA - 0.8.7h -PA-3.0 Version. Settings 0.71 and thold 0.4.7-1. Cacti is working fine. But thold is not sending email alerts. i applied threshold for monitoring the number of process in a server. In Threshold tab current level gets updated correctly and exceeding the High value specified, but i am not getting emails. Test email i am getting correctly. i am not able to see any log for THOLD too in log/cacti.log. I am not able to trace where i am going wrong. Kindly help.

Prasanna

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Thanks for your quick reply. But the same problem exists. I have enclosed the screenshot of my setting.

Prasanna

[TheWitness]

The problem is resolved by v0.4.8-1 located here: http://docs.cacti.net/plugin:thold?&#download

TheWitness

[escort146]

Thanks for your quick reply. But i am still facing the same issue. I have enclosed my setting kindly go through.

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slide2.JPG (77.62 KiB) Viewed 3639 times

threshold.JPG (49.55 KiB) Viewed 3639 times

Prasanna

[TheWitness]

And you upgraded to 0.4.8-1?

[TheWitness]

Show the log page for this threshold.

[escort146]

I have enclosed the Threshold Log screenshoot. I checked the log file log/cacti.log i dont see any log related to "THOLD" but thold database tables are being updated. I feel the alert function of thold is not being called.

P Prasanna

[TheWitness]

That's a problem. It looks like thold is not quite functioning. You should see log messages like this:

Code: Select all

10/21/2011 08:10:04 AM - SYSTEM THOLD STATS: Time:0.3230 Tholds:37 Hosts:0

Do you find anything in the Apache Error Log. Or can you edit the CLI version of the PHP.INI file and uncomment the "error_log" and change to this:

Code: Select all

error_log=/tmp/php.log

Then watch that file for errors.

TheWitness

[escort146]

Hi,

In my http error log i can find this.

[client x.x.x.x] PHP Notice: Undefined variable: item in X/cacti/plugins/thold/thold_functions.php on line 1126, referer: http://x/cacti/plugins/thold/thold_templates.php
[client x.x.x.x] PHP Notice: Undefined variable: item in X/cacti/plugins/thold/thold_functions.php on line 1126, referer: http://x/cacti/plugins/thold/thold_temp ... =edit&id=1



P Prasanna

[TheWitness]

Edit that line and change the '$item' to '$thold'. Keep that log going, as this would only affect 'Warning' type thold notifications.

[escort146]

Hi
Thanks for your fast reply, but still the same remains, but i found one more error from syslog error file

Oct 21 18:45:02 x php: PHP Fatal error: Call to undefined function: log_cacti_stats() in x/cacti/tcacti/cacti/poller.php on line 379

P Prasanna

[TheWitness]

That sounds more significant. Are you sure your configuration is not hosed?

[TheWitness]

If you are running PHP4, you need to upgrade to PHP5. We don't really support PHP4 anymore.

[jjarrettc]

I have the same problem, but I am using PHP5, Cacti 0.8.7g, and the latest release of thold (thold-v0.4.8-1). I have no errors reported in any log file. I have thold logging enabled but nothing shows up in the log despite having two thresholds that are violated.

Can you suggest what I might do to debug this? I am fairly familiar with php.

Any tips appreciated.

Thanks,
John

[TheWitness]

Edit the cli's php.ini file and set 'display_errors=On' and 'error_log=/tmp/php.log'. Watch the log file and report what you find.

[jjarrettc]

I did that but nothing ever shows up in the log file. So my steps were:

edited the php.ini as you stated, added the entries, and restarted apache

I disabled the thresholds, waited a poll cycle, and turned the thresholds back on. Nothing shows up in the /tmp logfile. I even added a new threshold that should have triggered immediately and it never triggered nor did any entries show up in the /tmp logfile.

Not sure what to do next. Perhaps add some logging statements to one or more of the thold php files?

Any suggestions appreciated.

Thanks,
John