Not correct subject my email about host UP or DOWN

[mirage]

Hi all.
When my host falls, I receive a letter about it. In the body of written
that this host is down or a host up. A subject line is always
is the same: "Host Notice: DESK (10.120.6.20) returned from DOWN state"

For example:
The host down, subject line: "Host Notice: DESK (10.120.6.20) returned from
DOWN state "
Host up, subject line: "Host Notice: DESK (10.120.6.20) returned
from DOWN state "

A message body is different, where the proper notification of the UP \ DOWN host


I tried to change the field "Recovering Host Subject" to "Host Notice: <DESCRIPTION> (<HOSTNAME>) is <DOWN/UP> state". But this box is not working variable <DOWN/UP>

What should I do?

[GrahamF]

I have the same issue.

0.8.7g
PIA 2.9
Settings .7
thold 0.4.3-3 (anything higher doesn't recognize thresholds getting crossed)

Edit retracted.

[dragossto]

for host subject
you may set different subjects
for down and for up
the only value changed in the subject
and work,it <HOSTNAME> and <DESCRIPTION>

[mirage]

Look.
Topics different but all messages have the same subject "Recovering Host
Subject "-" Recovering Host "

host is DOWN - subject "Recovering Host"
host is UP - subject massege "Recovering Host"

[dragossto]

hello

you have 2 option ,
first make one upgrade of thold , but it necessary PIA 2.9
before make the upgrade first make backup ,because if you have any threshold
when uninstall the plugin , it possible to lase data from told
u make update from http://forums.cacti.net/viewtopic.php?f=17&t=36235

or

modify from directory include under thold plugin
the file polling.php
in function thold_update_host_status
around the line 250 you find this line

Code: Select all

$subject = str_replace('<DESCRIPTION>', $host['description'], $subject);

and the line

Code: Select all

$subject = strip_tags($subject);

between them put this line

Code: Select all

$subject = str_replace('<DOWN/UP>', 'UP', $subject);

also around line 320 u will have again the line mentioned above ,
but this time you should have between this two line
this line

Code: Select all

$subject = str_replace('<DOWN/UP>', 'DOWN', $subject);

[beone]

Hi,

I got a strange issue.
Everything is working, but on a host down notification there are always 3 e-mails sent per down host.
On host up, only one e-mail is sent (as it should be)

Any ideas why we always get 3 e-mails on host down notification?

Many tnx
B

[dragossto]

there it a little mistake in the code
even host go down u receive the email only whit up

u have 2 option
first it to correct the mistake by your self
in polling.php , or
try to use my one whit few extra option
from hear http://forums.cacti.net/viewtopic.php?f=17&t=36235
but before make update , first a backup because
when uninstall the version that u have , it possible also
to erase your thold configurations

Good luck

[mirage]

hello

you have 2 option ,
first make one upgrade of thold , but it necessary PIA 2.9
before make the upgrade first make backup ,because if you have any threshold
when uninstall the plugin , it possible to lase data from told
u make update from http://forums.cacti.net/viewtopic.php?f=17&t=36235

or

modify from directory include under thold plugin
the file polling.php
in function thold_update_host_status
around the line 250 you find this line

Code: Select all

$subject = str_replace('<DESCRIPTION>', $host['description'], $subject);

and the line

Code: Select all

$subject = strip_tags($subject);

between them put this line

Code: Select all

$subject = str_replace('<DOWN/UP>', 'UP', $subject);

also around line 320 u will have again the line mentioned above ,
but this time you should have between this two line
this line

Code: Select all

$subject = str_replace('<DOWN/UP>', 'DOWN', $subject);

Thank you for responding to my problem.

Solved it this way:
I changed polling.php as you said, but it did not help me. Then I removed from the WEB interface cacti, messages in threads they were taken from the file polling.php and then I worked.

and after that everything works:)))
And if you want to change the subject of letters, then I correct them in a file polling.php. It's a pity that the Russian subjects can not write, but it's not important

[dragossto]

it good when the job it done

very well , you figure out how to fix your problem

Good luck.

[TheWitness]

This post is giving me a headache. I've been away for a while and now I'm totally confused. Going to try to do some additional QA on the pending 0.4.4 based upon this thread.

[dragossto]

unfortunately i was in same position and don't have time to make update after svn
after 1 oct , i will have time to update my post after new svn and make test with them.

Have a nice weekend

[millhouse]

To get it to work properly, you need to make an additional change to thold/include/poller.php

Around line 309, change:

Code: Select all

$subject = read_config_option('thold_up_subject');

to the obvious:

Code: Select all

$subject = read_config_option('thold_down_subject');

The reason why clearing the web GUI's input field resulted in a correct "DOWN" message was due to the lines immediately following the bug:

Code: Select all

   if ($subject == '') {
    $subject = 'Host Error: <DESCRIPTION> (<HOSTNAME>) is DOWN';
  }

[TheWitness]

cool.

[TheWitness]

To get it to work properly, you need to make an additional change to thold/include/poller.php

Around line 309, change:

Code: Select all

$subject = read_config_option('thold_up_subject');

to the obvious:

Code: Select all

$subject = read_config_option('thold_down_subject');

The reason why clearing the web GUI's input field resulted in a correct "DOWN" message was due to the lines immediately following the bug:

Code: Select all

   if ($subject == '') {
    $subject = 'Host Error: <DESCRIPTION> (<HOSTNAME>) is DOWN';
  }

You are obviously not using:

cacti_plugins/thold/branches/stable/

Which does not have this issue.

TheWtiness

[dragossto]

yes don't have this issue
but have other problem
around line 344
the line

Code: Select all

$subject = str_replace('<DOWN/UP>', 'UP', $subject);

had to be

Code: Select all

$subject = str_replace('<DOWN/UP>', 'DOWN', $subject);

i post all the diff between stable from date 25.11.2011 and my modif in this thread
http://forums.cacti.net/viewtopic.php?f=17&t=36235

have a nice day