No Trigger email after 0.4.2 to 0.4.3 upgrade

[jgrohol]

I am running Cacti 0.8.7g on RHEL 5.
I was running thold 0.4.2 for a few weeks and had it setup and running fine.
I upgraded it to 0.4.3 and everything worked fine except the triggered emails. I wasn't getting any. I was still able to send a test email from Mail/DNS settings and my user account still had the correct email address configured.
I installed 0.4.2 back into the plugins directory and I'm now receiving triggered emails once again.

Any known issues with this? Anything I can check/look for?

[jgrohol]

Just to add...

While on 0.4.3 I wasn't getting any logs for breaches/changes even though they were still configured in settings. I'm now getting them again in 0.4.2. Also on 0.4.3, all of the correct MySQL tables were there.

[ssletner]

I'm having the same problem. Anybody find a solution yet?

[jgrohol]

I'm still on 0.4.2. I just cloned my cacti VM so I can the upgrade again without killing my production box. If I make any progress I'll be sure to fill you in.

[rmcdonald]

Same issue here anyone get anywhere on this?

[dragossto]

try to run from cli
under directory extras

Code: Select all

php upgrade.php

and one more thing , did you have install PIA 2.9 ?

[jgrohol]

I am not 100% sure on the PIA version at this moment. When I get into work tomorrow I'll check. I'm copying my production box over to my test box so I can test this as well.

Will keep you guys posted.

[mirage]

You have found a solution, Why the messages not sent?

[dragossto]

You have found a solution, Why the messages not sent?

first check from setting if the test email work

[jgrohol]

I cloned my production RHEL box running cacti to another VM. I then had to wipe out the cacti dir and the mysql DB's on it because I was testing other items and messed it up. I brought over the cacti directory and the mysql DB's from the production server and got the clone back up and running.

For some reason, i was able to upgrade to thold 0.4.3 without any issues. I am receiving emails from it no problem now. I do not want to upgrade my production box just yet and some higher-ups are also receiving the emails. If I break it on them now I'll be working some late nights to get it back.

I am trying to reproduce my issue on my test box of going to thold 0.4.3 and it not working, but so far no luck.

[dragossto]

i make updates from time to time to my machine
when i have more time ,because not always work like a charm
any way ,before make any update make a backup , when uninstall plugins
it possible to loss data from database (configuration and devices added to plugin database), so make a backup to yours data base
after reinstall new plugin put the data back

but first , rare , but happen, from version let say 1.xx to 2.xx
they also change the configuration of the database

good luck