3com 5500/4500 ifName

[vkl]

Hello,

We have several 3com 5500G & 4500G but each time we had to add a graph, the title is no complete.

Data queries in use: |host_description| - Traffic - |query_ifName|

Polling of an interface give for Name (IF-MIB): GigabitEthernet1/0/XX

The problem is when the graph is generated, the title is:

Good_Hostname - Traffic - GigabitEthernet

instead of:

Good_Hostname - Traffic - GigabitEthernet/1/0/XX

Any idea would be welcome

Thanks,

[gandalf]

Please see "Settings -> Visual" and increase the title length.
You may need to use /cli/poller_graphs_reapply_names.php
R.

[vkl]

Sorry but... it's the same thing.

[gandalf]

Perhaps I did not understand the first time. Let's have another try. Please see http://docs.cacti.net/manual:087:3a_adv ... data_query to learn how to change the title template for a data query
R.

[vkl]

Let me show you datas.

First the data query, we can see complete interface name and comments:




Next, we can see that the interface number has disappeared but the comments are always present. So I don't think it is a problem with the length of the title.



I don't understand why the name of the interfaces is cut...

[gandalf]

The title is created based on rules defined in the Data Query. That's where I pointed you at. Depending on the rule used, there's a good chance that the interface description you _like_ to see is not the one _used_ by the matching rule.
R.

[vkl]

I have read the link you give me.

All templates for the data query have been remove except one which is: |host_description| - Traffic - |query_ifName|

In the column ifName I have, for example, GigabitEthernet1/0/1. So I ask a graph for this interface and in the debug message I see: "+ Created graph: swichname - Traffic - GigabitEthernet".

The name of the interface is truncate...

[gandalf]

Please see "System Utilities -> View SNMP Cache". Filter for that device. Which values are stored here? The "correct" ifName or the truncated one?
R.

[vkl]

Values looks to be correct, I can see the full name of the interfaces.

[gandalf]

This is which version of cacti, then? I'll try to reproduce issues when creating the title from the snmp cache where cache value looks like yours
R.

[gandalf]

Please see "Settings -> Visual" and increase the title length.
You may need to use /cli/poller_graphs_reapply_names.php
R.

That's not all, my bad.
Tweak Settings -> Visual -> Data Queries -> Maximum Field Length
to a value > 20 and retry (reapply suggested names is again recommended)
R.

[vkl]

Great, titles are now complete!

Maximum Field Length was set to 15 characters.

Thanks for your help.