SPINE 0.8.7e, WARNING: SNMP timeout detected, ISSUE

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lankienen
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Posts: 60
Joined: Fri Feb 06, 2009 3:15 am
Location: Dublin

SPINE 0.8.7e, WARNING: SNMP timeout detected, ISSUE

Post by lankienen »

Salut devs!

I cant find any solution in other threads about this, so i resume this spine0.8.7e issue !

Code: Select all

08/21/2009 02:05:05 PM - SPINE: Poller[0] Host[21] DS[1842] WARNING: SNMP timeout detected [500 ms], ignoring host '10.51.50.115'
08/21/2009 02:05:05 PM - SPINE: Poller[0] Host[21] DS[1842] WARNING: SNMP timeout detected [500 ms], ignoring host '10.51.50.115'
08/21/2009 02:05:05 PM - SPINE: Poller[0] Host[21] DS[1837] WARNING: SNMP timeout detected [500 ms], ignoring host '10.51.50.115'
08/21/2009 02:05:05 PM - SPINE: Poller[0] Host[21] DS[1837] WARNING: SNMP timeout detected [500 ms], ignoring host '10.51.50.115'
08/21/2009 02:05:05 PM - SPINE: Poller[0] Host[21] DS[1837] WARNING: SNMP timeout detected [500 ms], ignoring host '10.51.50.115'
08/21/2009 02:05:05 PM - SPINE: Poller[0] Host[21] DS[1837] WARNING: SNMP timeout detected [500 ms], ignoring host '10.51.50.115'
08/21/2009 02:05:05 PM - SPINE: Poller[0] Host[21] DS[1832] WARNING: SNMP timeout detected [500 ms], ignoring host '10.51.50.115'
08/21/2009 02:05:05 PM - SPINE: Poller[0] Host[21] DS[1832] WARNING: SNMP timeout detected [500 ms], ignoring host '10.51.50.115'
08/21/2009 02:05:05 PM - SPINE: Poller[0] Host[21] DS[1832] WARNING: SNMP timeout detected [500 ms], ignoring host '10.51.50.115'
08/21/2009 02:05:05 PM - SPINE: Poller[0] Host[21] DS[1832] WARNING: SNMP timeout detected [500 ms], ignoring host '10.51.50.115'
08/21/2009 02:05:05 PM - SPINE: Poller[0] Host[21] DS[1827] WARNING: SNMP timeout detected [500 ms], ignoring host '10.51.50.115'
08/21/2009 02:04:11 PM - UPTIME: Poller[0] Checking Uptime
08/21/2009 02:04:11 PM - SYSTEM THOLD STATS: Time:0.0442 Tholds:11 Hosts:0
08/21/2009 02:04:08 PM - SYSTEM STATS: Time:6.7272 Method:spine Processes:1 Threads:15 Hosts:62 HostsPerProcess:62 DataSources:2906 RRDsProcessed:1027
08/21/2009 02:03:11 PM - UPTIME: Poller[0] Checking Uptime
=C3750

Code: Select all

08/21/2009 02:05:05 PM - SPINE: Poller[0] Host[21] DS[1842] WARNING: SNMP timeout detected [500 ms], ignoring host '10.51.50.115'
08/21/2009 02:05:05 PM - SPINE: Poller[0] Host[21] DS[1842] WARNING: SNMP timeout detected [500 ms], ignoring host '10.51.50.115'
08/21/2009 02:05:05 PM - SPINE: Poller[0] Host[21] DS[1837] WARNING: SNMP timeout detected [500 ms], ignoring host '10.51.50.115'
08/21/2009 02:05:05 PM - SPINE: Poller[0] Host[21] DS[1837] WARNING: SNMP timeout detected [500 ms], ignoring host '10.51.50.115'
08/21/2009 02:05:05 PM - SPINE: Poller[0] Host[21] DS[1837] WARNING: SNMP timeout detected [500 ms], ignoring host '10.51.50.115'
08/21/2009 02:05:05 PM - SPINE: Poller[0] Host[21] DS[1837] WARNING: SNMP timeout detected [500 ms], ignoring host '10.51.50.115'
08/21/2009 02:05:05 PM - SPINE: Poller[0] Host[21] DS[1832] WARNING: SNMP timeout detected [500 ms], ignoring host '10.51.50.115'
08/21/2009 02:05:05 PM - SPINE: Poller[0] Host[21] DS[1832] WARNING: SNMP timeout detected [500 ms], ignoring host '10.51.50.115'
08/21/2009 02:05:05 PM - SPINE: Poller[0] Host[21] DS[1832] WARNING: SNMP timeout detected [500 ms], ignoring host '10.51.50.115'
08/21/2009 02:05:05 PM - SPINE: Poller[0] Host[21] DS[1832] WARNING: SNMP timeout detected [500 ms], ignoring host '10.51.50.115'
08/21/2009 02:05:05 PM - SPINE: Poller[0] Host[21] DS[1827] WARNING: SNMP timeout detected [500 ms], ignoring host '10.51.50.115'
=C2980 (Catos)

Code: Select all

08/21/2009 02:16:05 PM - SPINE: Poller[0] Host[31] DS[4352] WARNING: SNMP timeout detected [500 ms], ignoring host '10.51.50.100'
=C6513


My default settings for all hosts: 500ms t/o, 10 OIDS/request
On C37 stacks i go with: 2000ms
On C2/C3 (old stuff) i go with: 2000ms, 1 OID/request

My default spine poller settings:
*/1 * * * * root php5 /srv/www/htdocs/cacti/poller.php > /dev/null 2>&1
Poller Interval: 1min
Cron Interval: 1min
Maximum Concurrent Poller Processes: 1
Maximum Threads per Process: 15
Number of PHP Script Servers: 1
Script and Script Server Timeout Value: 25
The Maximum SNMP OID's Per SNMP Get Request: 10

My machine:
Cacti Version - 0.8.7e
Plugin Architecture - 2.5
Poller Type - Cactid v
Server Info - Linux 2.6.16.60-0.21-smp
Web Server - Apache/2.2.3 (Linux/SUSE)
PHP - 5.2.5
PHP Extensions - libxml, xml, session, pcre, SimpleXML, SPL, standard, Reflection, filter, date, apache2handler, bcmath, bz2, calendar, ctype, curl, dba, dbase, dom, exif, ftp, gd, gettext, gmp, iconv, imap, json, ldap, mbstring, mcrypt, mhash, mysql, mysqli, ncurses, odbc, openssl, pcntl, PDO, pdo_mysql, PDO_ODBC, pdo_pgsql, pdo_sqlite, pgsql, posix, pspell, shmop, snmp, soap, sockets, SQLite, suhosin, sysvmsg, sysvsem, sysvshm, timezonedb, tokenizer, wddx, xmlreader, xmlrpc, xsl, zlib
MySQL - 5.0.26-Max
RRDTool - 1.2.27
SNMP - 5.3.0.1
Plugins
  • Global Plugin Settings (settings - v0.5)
    Thresholds (thold - v0.4.1)
    Device Monitoring (monitor - v0.8.2)
    Network Discovery (discovery - v0.8.4)
    Host Info (hostinfo - v0.2)
    Change password (passwd - v0.1)
    Network Tools (tools - v0.3)
    Read-only Devices Tab (devices - v0.4)
    weathermap
    SuperLinks (superlinks - v0.8)
    SSL Redirector (ssl - v0.1)
    Uptime (uptime - v0.3)
    System Title Changer (titlechanger - v0.1)
Alot of buddys have the same issues, please take some time to analyse and check the values. I dont like wrong snmp timeout alerts from my devices!
Thanks!

Thanks, in advance
lankienen
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TheWitness
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Posts: 17007
Joined: Tue May 14, 2002 5:08 pm
Location: MI, USA
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Post by TheWitness »

1) Increase snmp timeout for host

OR

2) Reduce the number of MAX OID's for the host.

TheWitness
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luckenbach
Posts: 31
Joined: Thu May 07, 2009 9:21 am

Post by luckenbach »

Same issue in

http://forums.cacti.net/viewtopic.php?t=33867
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russell.seymour
Posts: 7
Joined: Mon Apr 21, 2008 8:22 am

Post by russell.seymour »

Hello all,

I am having similar issues with SNMP timeouts detected and it means that I am not getting any charts being created / updated.

I have a small amount of machines in my Cacti at the moment, but this will grow quickly once I get all my issues sorted.

My Cacti installation:
Cacti Version - 0.8.7e
Plugin Architecture - 2.5
Poller Type - Cactid v
Server Info - Linux 2.6.27-14-server
Web Server - Apache/2.2.9 (Ubuntu) PHP/5.2.6-2ubuntu4.3 with Suhosin-Patch
PHP - 5.2.6-2ubuntu4.3
PHP Extensions - zip, xmlwriter, libxml, xml, wddx, tokenizer, sysvshm, sysvsem, sysvmsg, session, SimpleXML, sockets, soap, SPL, shmop, standard, Reflection, posix, mime_magic, mbstring, json, iconv, hash, gettext, ftp, filter, exif, dom, dba, date, ctype, calendar, bz2, bcmath, zlib, pcre, openssl, xmlreader, apache2handler, gd, mysql, mysqli, PDO, pdo_mysql, snmp, xsl
MySQL - 5.0.67-0ubuntu6
RRDTool - 1.2.27
SNMP - 5.4.1
Plugins
  • Global Plugin Settings (settings - v0.5)
    Thresholds (thold - v0.4.1)
    Update Checker (update - v0.4)
    PHP Network Managing (PHP Network Managing - v0.6.1)
    Create Aggregate Graphs (aggregate - v0.70 Beta 1)
    PHP Network Weathermap (weathermap - v0.95b)
    Host Info (hostinfo - v0.2)
I have at least one host that always comes back with the error:

WARNING: SNMP timeout detected [5000 ms], ignoring host 'host.example.com'

I know that this is the same error that has been mentioned in this post before, but I have not been able to fix the problem. The things I have done to attempt to fix this are:

- Reduced the number of OIDs to be fetched from the host to 0
- Increased the timeout of SNMP to 5 seconds
- Run spine against the host in debug mode - this works when just using the one host id but for all hosts I get the above error
- Played about with the settings for my Spine poller to no avail, e.g. the number of threads etc
- I tried an older version of Spine but I got the same error. I am currently using Spine 0.8.7e

I have tested an snmpwalk from the command line of the Cacti server and details do come back. Strangely not all charts are effected, I do get a response for Diskspace and TCP Connection Status but noithing for the others so I know that SNMP is working to some extent.

It also appears that the system does not even wait for 5 seconds, it seems to just immediately decide there is a timeout issue and then skip all the tests.

Thanks for any help in advance, Russell
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