False positives on down device detection

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phoeneous
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Joined: Mon Jul 06, 2009 5:40 pm

False positives on down device detection

Post by phoeneous »

We've recently implemented Cacti and I'm trying to put together a best practice method for simple ping monitoring. All of our devices sporadically alert me with the following alert. What causes this?

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Host is DOWN
Manage global status : down (uptime 163126263 -> 163126263)
Cacti host id : 4
The host is not going down, losing connectivity, or rebooting.

Each device is setup to use Ping and SNMP (ICMP) for downed device detection. I thought maybe it was polling to quickly so I changed the following values:

Ping Timeout Value = 800
Ping Retry Count = 2
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BSOD2600
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Post by BSOD2600 »

What cacti version and poller?
You using the thold plugin?

Conversely, if the uptime of a device isn't incrementing between polling intervals, something is wrong with the device's uptime implementation.
phoeneous
Posts: 2
Joined: Mon Jul 06, 2009 5:40 pm

Post by phoeneous »

BSOD2600 wrote:What cacti version and poller?
You using the thold plugin?

Conversely, if the uptime of a device isn't incrementing between polling intervals, something is wrong with the device's uptime implementation.
Version 0.8.7d. Poller is cmd.php. The thold plugin 0.4.1 is enabled but we havent set any threshold templates.

What data source would trigger this alert?
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BSOD2600
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Post by BSOD2600 »

Any sort of alerting would be the work of thold, since cacti doesn't do that out of the box.

Also, cacti 0.8.7e is out.
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