Problems with poller and data

[grdoorguy]

I installed cacti on a test box here. Install went fine and I was able to add some test devices "wireless ap". I turned the box off and took it to another facility then continued to add another 4 devices. These new devices only show up in the system as unknown until i switched to using spine as my poller. Now the devices show as up but have 0 data sources. Any ideas?

Operating System: XP Pro Sp3
Webserver: Apache2
Cacti: 8.7d
Plugin Architecture: 2.4

I have a debug output if you need it also.

Thanks
Grdoorguy

[BSOD2600]

Did you have cacti collect any info from those 4 new devices? If not, cacti won't poll them (and thus detect if they're up/down).

[VincentB]

1st : sorry for my english

I have some problems with my poller too, i've installed cacti on my WAMP server, i've created my device (HP Procurve Switch) when i want to create my graph, i can see all my interfaces of the switch , their states, name ....

But when i create the graph, (for exemple : In/out Bytes) it stay empty
my poller report : WARNING: Result from SNMP not valid. Partial Result: U

06/18/2009 10:57:02 AM - CMDPHP: Poller[0] Host[7] PING: UDP Ping Success (35.39 ms)
06/18/2009 10:57:02 AM - CMDPHP: Poller[0] Host[7] DS[30] WARNING: Result from SNMP not valid. Partial Result: U
06/18/2009 10:57:02 AM - CMDPHP: Poller[0] Host[7] DS[30] SNMP: v2: 10.X.X.X, dsname: snmp_oid, oid: , output: U
06/18/2009 10:57:02 AM - POLLER: Poller[0] CACTI2RRD: D:/rrd/rrdtool-1.2.30-bin-w32/rrdtool/rrdtool.exe update D:\wamp\www\cacti-0.8.7d\rra\7\30.rrd --template snmp_oid 1245315422:U
06/18/2009 10:57:04 AM - CMDPHP: Poller[0] Host[7] DS[31] WARNING: Result from SNMP not valid. Partial Result: U
06/18/2009 10:57:04 AM - CMDPHP: Poller[0] Host[7] DS[31] SNMP: v2: 10.X.X.X, dsname: traffic_in, oid: .1.3.6.1.2.1.2.2.1.10.1, output: U
06/18/2009 10:57:04 AM - POLLER: Poller[0] CACTI2RRD: D:/rrd/rrdtool-1.2.30-bin-w32/rrdtool/rrdtool.exe create D:/wamp/www/cacti-0.8.7d/rra/7/31.rrd --step 300 DS:traffic_in:COUNTER:600:0: 100000000 DS:traffic_out:COUNTER:600:0: 100000000 RRA:AVERAGE:0.5:1:600 RRA:AVERAGE:0.5:6:700 RRA:AVERAGE:0.5:24:775 RRA:AVERAGE:0.5:288:797 RRA:MAX:0.5:1:600 RRA:MAX:0.5:6:700 RRA:MAX:0.5:24:775 RRA:MAX:0.5:288:797
06/18/2009 10:57:05 AM - POLLER: Poller[0] CACTI2RRD: D:/rrd/rrdtool-1.2.30-bin-w32/rrdtool/rrdtool.exe create D:/wamp/www/cacti-0.8.7d/rra/7/31.rrd --step 300 DS:traffic_in:COUNTER:600:0: 100000000 DS:traffic_out:COUNTER:600:0: 100000000 RRA:AVERAGE:0.5:1:600 RRA:AVERAGE:0.5:6:700 RRA:AVERAGE:0.5:24:775 RRA:AVERAGE:0.5:288:797 RRA:MAX:0.5:1:600 RRA:MAX:0.5:6:700 RRA:MAX:0.5:24:775 RRA:MAX:0.5:288:797

Operating System: Win XP Pro
Webserver: Apache 2
Cacti: cacti-0.8.7d
Spine: not in use
MySQL: mysql5.1.33
PHP: php5.2.9-2
RRDTool (Win32 version): rrdtool-1.2.30-bin-w32
Net-SNMP: 5.3.3 ou 5.4.1 i don't remember
Cygwin (cygwin1.dll version): not installed
Plugin Architecture: none

There's not NTFS permission problem (test done)
and it seems that cacty is able to retrieve some informations from my switch like :

Index Status Description Name (IF-MIB) Alias (IF-MIB) Type Speed Hardware Address IP Address
1 Up 1 1 *** GWA-VAL-SFR-01 *** ethernetCsmacd(6) 100000000 00:0F:20:BC:C8:FF
2 Down 2 2 ethernetCsmacd(6) 100000000 00:0F:20:BC:C8:FE

if you have any idea !

thank you

[BSOD2600]

VincentB: you really don't have the same problems at the OP.

Anyways, you need to install the 0.8.7d patches, since I can see the space in the rrdtool create command (600:0: 100000000), which is a big problem. Also post an snmpwalk of .1.3.6.1.2.1.2.2.1.10.1 against that device (HOST 7).

[VincentB]

snmpwalk -v 1 -c my_comunity my_Ip .1.3.6.1.2.1.2.2.1.10.1 return :

IF-MIB::ifInOctets.1 = Counter32 : 1869864964


I've patched the file (not dedicated patch for windows users ?)

but same thing

06/19/2009 06:17:04 PM - CMDPHP: Poller[0] Host[7] DS[31] WARNING: Result from SNMP not valid. Partial Result: U

[BSOD2600]

You patched what file? There are 4 patches you should've installed. I'd suggest you use the prepatched files too.

As for the blank data return, try increasing the snmp timeout for that device.

The cacti technical support page shows no errors?