Dvice Status "unknown"

[mani101]

i am using CactiEZ v6
its is working well and showing all results ok
but the problem is that now when i add any new device it did not resolve its status its shows "Unknown", where the device response well on SNMP as well as ICMP

[BSOD2600]

cacti must have something to poll from the device before it will determine if its up or down.

[mani101]

cacti must have something to poll from the device before it will determine if its up or down.

i am using cmd.php for polling

[BSOD2600]

Great, that still doesn't mean cacti has anything to poll. Create some grapsh via the 'create graphs for this host' screen from a device.

[mani101]

Great, that still doesn't mean cacti has anything to poll. Create some grapsh via the 'create graphs for this host' screen from a device.

AA-03 (xxx.xxx.xxx.xxx)
SNMP Information
System:RedMax SU-O
Uptime: 119952487 (13 days, 21 hours, 12 minutes)
Hostname: Shahzad
Location:
Contact:

Ping Results
ICMP Ping Success (36.029 ms)



RRDTool Command:
/usr/bin/rrdtool graph - \
--imgformat=PNG \
--start=-86400 \
--end=-60 \
--title="AA-03 - Traffic - Data" \
--rigid \
--base=1000 \
--height=120 \
--width=500 \
--alt-autoscale-max \
--lower-limit=0 \
--vertical-label="bits per second" \
--slope-mode \
--font TITLE:10: \
--font AXIS:8: \
--font LEGEND:8: \
--font UNIT:8: \
DEF:a="/var/www/html/rra/aa-03_traffic_in_185.rrd":traffic_in:AVERAGE \
DEF:b="/var/www/html/rra/aa-03_traffic_in_185.rrd":traffic_out:AVERAGE \
CDEF:cdefa=a,8,* \
CDEF:cdeff=b,8,* \
AREA:cdefa#00CF00FF:"Inbound" \
GPRINT:cdefa:LAST:" Current\:%8.2lf %s" \
GPRINT:cdefa:AVERAGE:"Average\:%8.2lf %s" \
GPRINT:cdefa:MAX:"Maximum\:%8.2lf %s" \
COMMENT:"Total In\: 0 bytes\n" \
LINE1:cdeff#002A97FF:"Outbound" \
GPRINT:cdeff:LAST:"Current\:%8.2lf %s" \
GPRINT:cdeff:AVERAGE:"Average\:%8.2lf %s" \
GPRINT:cdeff:MAX:"Maximum\:%8.2lf %s" \
COMMENT:"Total Out\: 0 bytes"
RRDTool Says:
ERROR: opening '/var/www/html/rra/aa-03_traffic_in_185.rrd': No such file or director

[mani101]

Great, that still doesn't mean cacti has anything to poll. Create some grapsh via the 'create graphs for this host' screen from a device.

but the point is that i did not want its graphs . i only want that device on monitor tab via ICMP

[david6102]

Oh, we have the same problem. i have solved it after run rebuild_poller_cache.php、cmd.php as root again and again.

But i find a new problem , even the status is up now , i use rrdtool fetch xxxx.rrd AVERAGE ,the result is NAN.