[solved] rrd files not created

[gtw]

Hi,

I'm running a fresh install of Cacti on Windows 2003 UK (more info tech_support.txt). I installed cacti using the windows manual on the cacti website. However Cacti is not creating .rdd files in the /rra directory.

The rights on folders and files are correct. In the cacti.log it says that the .rrd file will be create. (For the complete log chech the attachments.)

CACTI2RRD: c:\cacti\rrdtool.exe create C:/Inetpub/wwwroot/cacti/rra/ispwan5500_traffic_in_37.rrd

I used filemon to monitor "acces denied", but no errors occured. I does report an error (file not found) when monitoring with filemon while graphing.

When debugging the graph it says;

RRDTool Command:

c:\cacti\rrdtool.exe graph - \
--imgformat=PNG \
--start=-86400 \
--end=-300 \
--title="ISPWAN5500 - Traffic - Ethernet1/0/1" \
--rigid \
--base=1000 \
--height=120 \
--width=500 \
--alt-autoscale-max \
--lower-limit=0 \
--vertical-label="bytes per second" \
--slope-mode \
--font TITLE:12:c:\windows\fonts\arial.ttf \
--font AXIS:8:c:\windows\fonts\arial.ttf \
--font LEGEND:10:c:\windows\fonts\arial.ttf \
--font UNIT:8:c:\windows\fonts\arial.ttf \
DEF:a="C\:/Inetpub/wwwroot/cacti/rra/ispwan5500_traffic_in_36.rrd":traffic_in:AVERAGE \
DEF:b="C\:/Inetpub/wwwroot/cacti/rra/ispwan5500_traffic_in_36.rrd":traffic_out:AVERAGE \
AREA:a#00CF00FF:"Inbound" \
GPRINTLAST:" Current\:%8.2lf %s" \
GPRINTAVERAGE:"Average\:%8.2lf %s" \
GPRINTMAX:"Maximum\:%8.2lf %s\n" \
LINE1:b#002A97FF:"Outbound" \
GPRINTLAST:"Current\:%8.2lf %s" \
GPRINTAVERAGE:"Average\:%8.2lf %s" \
GPRINTMAX:"Maximum\:%8.2lf %s\n"
RRDTool Says:

ERROR: opening 'C:/Inetpub/wwwroot/cacti/rra/ispwan5500_traffic_in_36.rrd': No such file or directory

When manualy executing the rrd commandline it reports: (dont know if this suppose to work)
"ERROR: failed to parse data source 600:0:"

Can anyone point me in the right direction where to look next? Or maybe even solve the problem?

[TheWitness]

Check the patches site, reindex your hosts and resave the host. Let us k ow if that fixes things.

TheWitness

[gtw]

I installed all the available patches.
I reindexed the hosts using the following command: php poller_reindex_hosts.php -id=all
I resaved my host (openend devices and clicked save)

I found out that cacti does graph "interface unicast packets", but "interface traffic" does not work. Not in bits/bytes or 64 bits.

[TheWitness]

Windoz agent is subpar. It does not support 64 anything.

TheWitness

[Jadder]

I am having the same problem.

When i tried to save data sources that have this problem i noticed that the Maximum Value for traffic_in and traffic_out had a whitespace before the value.

I can also see that gtw has the same problem.

COUNTER:600:0: 100000000

Regards,
Jadder

[gtw]

Indeed, i tested manually creating the without the whitespaces. Then it does create the .rrd file. Did you solve the problem, or do you still have it?

[Jadder]

Still have the problem. Dont know how to fix it.
For now i have changed all my datasources manually.

TheWitness?

[Jadder]

http://www.cacti.net/downloads/patches/ ... tion.patch

Turned out i failed to apply the above patch correctly. Now it works.

Regards,
Jadder

[gtw]

I needed to reboot the server before the patch seem to work. Thanks for your help!

[bitgod]

[removed]

[vampirex2]

http://www.cacti.net/downloads/patches/ ... tion.patch

Turned out i failed to apply the above patch correctly. Now it works.

Regards,
Jadder

Sorry to ask but, how and where do i have to make this change in order to solve the problem?

Best regards
Leonardo

[BSOD2600]

http://forums.cacti.net/viewtopic.php?t=11747

Download the prepatched files.