WARNING: Result from SNMP not valid

[victorp]

Hi all,
I'm monitoring several devices but i'm having problems with 2 of them.

Exactly I'm getting the following messages:

01/29/2007 06:21:39 PM - CMDPHP: Poller[0] Host[72] DS[657] WARNING: Result from SNMP not valid. Partial Result:
01/29/2007 06:21:42 PM - CMDPHP: Poller[0] Host[72] DS[658] WARNING: Result from SNMP not valid. Partial Result:

and so on...

Snmp is working properly (checked by snmpwalk) and I'm getting 'nan' at graphics

I checked 'debug NaN's in your graphics' (http://docs.cacti.net/node/283) and I think everything is ok.

Could you help me?
Thanks in advance

_Additional info_
# rrdtool info ****_traffic_in_576.rrd
filename = "****_traffic_in_576.rrd"
rrd_version = "0003"
step = 300
last_update = 1170095101
ds[traffic_out].type = "COUNTER"
ds[traffic_out].minimal_heartbeat = 600
ds[traffic_out].min = 0.0000000000e+00
ds[traffic_out].max = 1.0000000000e+08
ds[traffic_out].last_ds = "U"
ds[traffic_out].value = NaN
ds[traffic_out].unknown_sec = 1
ds[traffic_in].type = "COUNTER"
ds[traffic_in].minimal_heartbeat = 600
ds[traffic_in].min = 0.0000000000e+00
ds[traffic_in].max = 1.0000000000e+08
ds[traffic_in].last_ds = "U"
ds[traffic_in].value = NaN
ds[traffic_in].unknown_sec = 1
rra[0].cf = "AVERAGE"
rra[0].rows = 600
rra[0].pdp_per_row = 1
rra[0].xff = 5.0000000000e-01
rra[0].cdp_prep[0].value = NaN
rra[0].cdp_prep[0].unknown_datapoints = 0
rra[0].cdp_prep[1].value = NaN
rra[0].cdp_prep[1].unknown_datapoints = 0
rra[1].cf = "AVERAGE"
rra[1].rows = 700
rra[1].pdp_per_row = 6
rra[1].xff = 5.0000000000e-01
rra[1].cdp_prep[0].value = NaN
rra[1].cdp_prep[0].unknown_datapoints = 5
rra[1].cdp_prep[1].value = NaN
rra[1].cdp_prep[1].unknown_datapoints = 5
rra[2].cf = "AVERAGE"
rra[2].rows = 775
rra[2].pdp_per_row = 24
rra[2].xff = 5.0000000000e-01
rra[2].cdp_prep[0].value = NaN
rra[2].cdp_prep[0].unknown_datapoints = 5
rra[2].cdp_prep[1].value = NaN
rra[2].cdp_prep[1].unknown_datapoints = 5
rra[3].cf = "AVERAGE"
rra[3].rows = 797
rra[3].pdp_per_row = 288
rra[3].xff = 5.0000000000e-01
rra[3].cdp_prep[0].value = NaN
rra[3].cdp_prep[0].unknown_datapoints = 221
rra[3].cdp_prep[1].value = NaN
rra[3].cdp_prep[1].unknown_datapoints = 221
rra[4].cf = "MIN"
rra[4].rows = 600
rra[4].pdp_per_row = 1
rra[4].xff = 5.0000000000e-01
rra[4].cdp_prep[0].value = NaN
rra[4].cdp_prep[0].unknown_datapoints = 0
rra[4].cdp_prep[1].value = NaN
rra[4].cdp_prep[1].unknown_datapoints = 0
rra[5].cf = "MIN"
rra[5].rows = 700
rra[5].pdp_per_row = 6
rra[5].xff = 5.0000000000e-01
rra[5].cdp_prep[0].value = NaN
rra[5].cdp_prep[0].unknown_datapoints = 5
rra[5].cdp_prep[1].value = NaN
rra[5].cdp_prep[1].unknown_datapoints = 5
rra[6].cf = "MIN"
rra[6].rows = 775
rra[6].pdp_per_row = 24
rra[6].xff = 5.0000000000e-01
rra[6].cdp_prep[0].value = NaN
rra[6].cdp_prep[0].unknown_datapoints = 5
rra[6].cdp_prep[1].value = NaN
rra[6].cdp_prep[1].unknown_datapoints = 5
rra[7].cf = "MIN"
rra[7].rows = 797
rra[7].pdp_per_row = 288
rra[7].xff = 5.0000000000e-01
rra[7].cdp_prep[0].value = NaN
rra[7].cdp_prep[0].unknown_datapoints = 221
rra[7].cdp_prep[1].value = NaN
rra[7].cdp_prep[1].unknown_datapoints = 221
rra[8].cf = "MAX"
rra[8].rows = 600
rra[8].pdp_per_row = 1
rra[8].xff = 5.0000000000e-01
rra[8].cdp_prep[0].value = NaN
rra[8].cdp_prep[0].unknown_datapoints = 0
rra[8].cdp_prep[1].value = NaN
rra[8].cdp_prep[1].unknown_datapoints = 0
rra[9].cf = "MAX"
rra[9].rows = 700
rra[9].pdp_per_row = 6
rra[9].xff = 5.0000000000e-01
rra[9].cdp_prep[0].value = NaN
rra[9].cdp_prep[0].unknown_datapoints = 5
rra[9].cdp_prep[1].value = NaN
rra[9].cdp_prep[1].unknown_datapoints = 5
rra[10].cf = "MAX"
rra[10].rows = 775
rra[10].pdp_per_row = 24
rra[10].xff = 5.0000000000e-01
rra[10].cdp_prep[0].value = NaN
rra[10].cdp_prep[0].unknown_datapoints = 5
rra[10].cdp_prep[1].value = NaN
rra[10].cdp_prep[1].unknown_datapoints = 5
rra[11].cf = "MAX"
rra[11].rows = 797
rra[11].pdp_per_row = 288
rra[11].xff = 5.0000000000e-01
rra[11].cdp_prep[0].value = NaN
rra[11].cdp_prep[0].unknown_datapoints = 221
rra[11].cdp_prep[1].value = NaN
rra[11].cdp_prep[1].unknown_datapoints = 221
rra[12].cf = "LAST"
rra[12].rows = 600
rra[12].pdp_per_row = 1
rra[12].xff = 5.0000000000e-01
rra[12].cdp_prep[0].value = NaN
rra[12].cdp_prep[0].unknown_datapoints = 0
rra[12].cdp_prep[1].value = NaN
rra[12].cdp_prep[1].unknown_datapoints = 0
rra[13].cf = "LAST"
rra[13].rows = 700
rra[13].pdp_per_row = 6
rra[13].xff = 5.0000000000e-01
rra[13].cdp_prep[0].value = NaN
rra[13].cdp_prep[0].unknown_datapoints = 5
rra[13].cdp_prep[1].value = NaN
rra[13].cdp_prep[1].unknown_datapoints = 5
rra[14].cf = "LAST"
rra[14].rows = 775
rra[14].pdp_per_row = 24
rra[14].xff = 5.0000000000e-01
rra[14].cdp_prep[0].value = NaN
rra[14].cdp_prep[0].unknown_datapoints = 5
rra[14].cdp_prep[1].value = NaN
rra[14].cdp_prep[1].unknown_datapoints = 5
rra[15].cf = "LAST"
rra[15].rows = 797
rra[15].pdp_per_row = 288
rra[15].xff = 5.0000000000e-01
rra[15].cdp_prep[0].value = NaN
rra[15].cdp_prep[0].unknown_datapoints = 221
rra[15].cdp_prep[1].value = NaN
rra[15].cdp_prep[1].unknown_datapoints = 221

[gandalf]

Please enable DEBUG for one polling cycle to find the failing OIDs in your log file. snmpget against these and post your findings
Reinhard

[victorp]

is this ok?
thanks!

01/29/2007 07:13:27 PM - CMDPHP: Poller[0] Host[72] DS[656] WARNING: Result from SNMP not valid. Partial Result:
01/29/2007 07:13:27 PM - CMDPHP: Poller[0] Host[72] DS[656] SNMP: v3: *******, dsname: cpu_nice, oid: .1.3.6.1.4.1.2021.11.51.0, output: U
01/29/2007 07:13:27 PM - CMDPHP: Poller[0] DEBUG: SQL Exec: "insert into poller_output (local_data_id,rrd_name,time,output) values (656,'cpu_nice','2007-01-29 19:11:50','U')"
01/29/2007 07:13:28 PM - CMDPHP: Poller[0] DEBUG: SQL Assoc: "select poller_id,end_time from poller_time where poller_id = 0"
01/29/2007 07:13:28 PM - CMDPHP: Poller[0] DEBUG: SQL Assoc: "select poller_output.output, poller_output.time, poller_output.local_data_id, poller_item.rrd_path, poller_item.rrd_name, poller_item.rrd_num from (poller_output,poller_item) where (poller_output.local_data_id=poller_item.local_data_id and poller_output.rrd_name=poller_item.rrd_name)"
01/29/2007 07:13:28 PM - CMDPHP: Poller[0] DEBUG: SQL Exec: "delete from poller_output where local_data_id='656' and rrd_name='cpu_nice' and time='2007-01-29 19:11:50'"
01/29/2007 07:13:28 PM - POLLER: Poller[0] CACTI2RRD: /usr/local/bin/rrdtool update /usr/local/share/cacti/rra/****_cpu_nice_656.rrd --template cpu_nice 1170097910:U
01/29/2007 07:13:29 PM - CMDPHP: Poller[0] DEBUG: SQL Assoc: "select poller_id,end_time from poller_time where poller_id = 0"
01/29/2007 07:13:29 PM - CMDPHP: Poller[0] DEBUG: SQL Assoc: "select poller_output.output, poller_output.time, poller_output.local_data_id, poller_item.rrd_path, poller_item.rrd_name, poller_item.rrd_num from (poller_output,poller_item) where (poller_output.local_data_id=poller_item.local_data_id and poller_output.rrd_name=poller_item.rrd_name)"

[victorp]

I've monitored SNMP paquets and
'Simple Network Management Protocol'->'Message Security Parameters'->'Engine time' field is different for a get/response given OID in those cases where having problems monitoring.

When monitoring properly this time is the same for the get and the response.

I hope it would be useful.

Thanks so much!

[victorp]

Fixed!
Problem has been solved doing:
1) cp a properly monitored server rra file to the wrong monitored server file (remember to rename it!). Now you will monitor other server historical info.
2) stop snmpd service
3) in cacti menu: 'utilities'-> 'system utilities' -> 'clear poller cache'
4) delete the overwrited rra file
5) restart snmpd service

I don't know why, but if you just 'clear the poller cache' without doing the other steps it does not work.

Hope it would be useful!