Broken Graph links in tree, but works when drilling down

[MrBugSir]

Hello, I nearly have it!

When looking at graphs on the tree, I get the dreaded red X broken link.

However, when I click on one of those broken links, to drill down and see the Weekly/Monthly/Yearly graphs, the graphs shows just fine. In fact, when I debug a graph, not only are there no errors, but the graph shows up.

The FileMon tools shows no bad permissions.

Any ideas?

Operating System: Windows 2000 SP4
Webserver: IIS 5
Cacti: cacti-0.8.6i
PHP: 4.4.4

Any help would be greatly appreciated. Thanks!

[BSOD2600]

From my FAQ http://bsod2600.home.comcast.net/instal ... s.html#FAQ


Q: I don't see any graphs on the main graph page, but when I click on one, I see 4 graphs with data.
A: This happens because you have the wrong version of RRDTool selected in Cacti. Set it by going to Settings and applying the proper RRDTool Utility Version.

[oun]

I'm stuck with this problem for a couple days. Thank you again.

[danathane]

And don't forget to specify the police path : c:/windows/fonts/tahoma.ttf.
Not sure if it is / or \ lol

[wtb1]

I am having the same issue and my rrdtool and settings in cacti are correct:

rrdtool -v respnds with RRDtool 1.2.20
and Cacti is set to RRDTOOL 1.2.x

Any thought?

[BSOD2600]

Make sure you've got a valid font path in cacti.
Upgrade to rrdtool 1.2.23.

[wtb1]

I downloaded rrdtools 1.2.23 and checked the font path which is correct and I still have the same issue.

[apperrault]

One thing i found out when i was first setting up Cacti, you need to actually specify the actual font, not just the path. Does that work for you?

app

[wtb1]

c:/rrdtool/DejaVuSansMono-Roman.ttf

[BSOD2600]

wtb1: go to graph mangement, click on a broken graph, then turn on graph debugging. Paste the outputted text.

[wtb1]

The graphs technically work. Just not all graphs show in the Tree mode and will display if I drill down. I will include screen shots of what I see.

RRDTool Command:

c:/rrdtool/rrdtool.exe graph - \
--imgformat=PNG \
--start=-86400 \
--end=-300 \
--title="<servernamedeleted> - Exchange (Messages)" \
--rigid \
--base=1000 \
--height=175 \
--width=575 \
--alt-autoscale-max \
--lower-limit=0 \
--vertical-label="Messages/Sec" \
--slope-mode \
DEF:a="C\:/xampp/htdocs/cacti/rra/<servernamedeleted>_smtp_msgbytesreceiv_899.rrd":MB_MsgsDelivered:AVERAGE \
DEF:b="C\:/xampp/htdocs/cacti/rra/<servernamedeleted>_smtp_msgbytesreceiv_899.rrd":MB_MsgsSubmitted:AVERAGE \
DEF:c="C\:/xampp/htdocs/cacti/rra/<servernamedeleted>_smtp_msgbytesreceiv_899.rrd":MB_MsgsSent:AVERAGE \
DEF:d="C\:/xampp/htdocs/cacti/rra/<servernamedeleted>_smtp_msgbytesreceiv_899.rrd":SMTP_MsgsDelivered:AVERAGE \
DEF:e="C\:/xampp/htdocs/cacti/rra/<servernamedeleted>_smtp_msgbytesreceiv_899.rrd":SMTP_MsgsReceived:AVERAGE \
DEF:f="C\:/xampp/htdocs/cacti/rra/<servernamedeleted>_smtp_msgbytesreceiv_899.rrd":SMTP_MsgBytesReceiv:AVERAGE \
DEF:g="C\:/xampp/htdocs/cacti/rra/<servernamedeleted>_smtp_msgbytesreceiv_899.rrd":SMTP_MsgsSent:AVERAGE \
DEF:h="C\:/xampp/htdocs/cacti/rra/<servernamedeleted>_smtp_msgbytesreceiv_899.rrd":SMTP_MsgBytesSent:AVERAGE \
LINE1:a#00CF00:"MBox Msgs Delivered" \
GPRINTLAST:"Current\:%5.1lf" \
GPRINTAVERAGE:"Average\:%5.1lf" \
GPRINTMAX:"Maximum\:%5.1lf" \
COMMENT:"(Total 8119)\n" \
LINE1:b#002A97:"MBox Msgs Submitted" \
GPRINTLAST:"Current\:%5.1lf" \
GPRINTAVERAGE:"Average\:%5.1lf" \
GPRINTMAX:"Maximum\:%5.1lf" \
COMMENT:"(Total 3483)\n" \
LINE1:c#00A0C1:"MBox Msgs Sent" \
GPRINT:c:LAST:" Current\:%5.1lf" \
GPRINT:c:AVERAGE:"Average\:%5.1lf" \
GPRINT:c:MAX:"Maximum\:%5.1lf" \
COMMENT:"(Total 3610)\n" \
LINE1:d#FFFF00:"SMTP Msgs Delivered" \
GPRINT:d:LAST:"Current\:%5.1lf" \
GPRINT:d:AVERAGE:"Average\:%5.1lf" \
GPRINT:d:MAX:"Maximum\:%5.1lf" \
COMMENT:"(Total 5340)\n" \
LINE1:e#FF5F00:"SMTP Msgs Received" \
GPRINT:e:LAST:" Current\:%5.1lf" \
GPRINT:e:AVERAGE:"Average\:%5.1lf" \
GPRINT:e:MAX:"Maximum\:%5.1lf" \
COMMENT:"(Total 2780," \
COMMENT:"372.4 MB)\n" \
LINE1:g#F51D30:"SMTP Msgs Sent" \
GPRINT:g:LAST:" Current\:%5.1lf" \
GPRINT:g:AVERAGE:"Average\:%5.1lf" \
GPRINT:g:MAX:"Maximum\:%5.1lf" \
COMMENT:"(Total 1229," \
COMMENT:"199.8 MB)\n"

RRDTool Says:

OK

[BSOD2600]

Interesting. what versions of everything are you using? Just for testing, go back to rrdtool 1.2.15 and see if it exhibits the same problem (rrdtool is actually whats creating the graphs).

[wtb1]

cacti : 0.8.6j
My Sql : 5.0.27
PHP : 5.2
rrdtool : 1.2.25

[wtb1]

Downgrading rrdtool to 1.2.15 seems to have fixed the issue.

[SittingDuck]

FYI. Ran into this one and was pulling my hair out over it.

Blank screen when logging in with LDAP authentication?

If you're logging in with a successful LDAP connection and the connection is successful (IE, you can see the new user in User Management) but you're unable to view the default tree view note that when you create a new user (IE to use for a template) the user will be denied to the default tree view. Remove this by clicking the red x to the right of the tree on the Graph Permissions Tab (Field should be empty if you only have one Tree) with the "Allow" set in the drop down box.