Device status "unknow"

realbatis · Post by **realbatis** » Wed Oct 11, 2006 2:23 am

I have installed CactiEZ packet , And status of device on Device Tracking > Devices is "unknow" , my poller is IDLE , I use cisco 2950 ,3550

Thx

egarnel · Post by **egarnel** » Wed Oct 11, 2006 7:51 am

did you try some of the mactrak utils under console? Also, what is your mactrack settings for polling? you may have to wait until the next time around.

You could also run it manually from the command line.

realbatis · Post by **realbatis** » Wed Oct 11, 2006 11:51 pm

Status of poller is IDLE and device still UNKNOW

I try to php -q mactrack_scannner.php -id=1

I found some mistake in many line.

Thx

cigamit · Post by **cigamit** » Thu Oct 12, 2006 12:16 am

Can you give us the exact text (minus confidentual info) that these 2 commands output?

Code: Select all

php -q poller_mactrack.php -f -d
php -q mactrack_scannner.php -id=1 -d

Post by **TheWitness** » Thu Oct 12, 2006 7:59 am

Your problem is that your device type is not being recognized in the Device Type database. You need to add an entry for it. BTB, I can't believe I wrote this tool. I miss it's elegance. (BTB, I say that because I am no longer doing network Monitoring work

).

TheWitness

realbatis · Post by **realbatis** » Thu Oct 12, 2006 10:54 pm

This is result of 2 command.

[root@localhost mactrack]# php -q mactrack_scanner.php -id=1 -d
DEBUG: ERROR: Device with Id of '1' not found in database. Can not continue.

[root@localhost mactrack]# php -q poller_mactrack.php -d -f
\DEBUG: About to enter MacTrack poller processing
DEBUG: Into Processing. Checking to determine if it's time to run.
DEBUG: Checking if user changed the start time
DEBUG: Checking if user changed the maintenance time
DEBUG: The next run time has been determined to be at '2006-10-13 10:50:07'
DEBUG: The next database maintenance run time has been determined to be at '2006-10-14 0:00:00'
DEBUG: Either a scan has been forced, or it's time to check for macs
DEBUG: CMD: /usr/bin/php -q /var/www/html/plugins/mactrack/mactrack_scanner.php -id=10 -d
DEBUG: DNS Resolver process launched
DEBUG: A process cycle launch just completed.
DEBUG: Interum IP addresses to MAC addresses association pass complete.
DEBUG: Finished transferring scan results to main table.
DEBUG: Finished updating site table with collection statistics.
10/13/2006 10:49:49 AM - SYSTEM MACTRACK STATS: Time:4.0777 ConcurrentProcesses:7 Devices:1

realbatis · Post by **realbatis** » Fri Oct 13, 2006 2:30 am

hi Witness,

I have found problem with mactrack_device_id =1 not have in database.

Now i have fixed it,

After that status of device is "Error"

Why...

Thx.

realbatis · Post by **realbatis** » Fri Oct 13, 2006 3:45 am

Hi friend,

I have some issue is device_type_id=0 , I don't have device_type_id=0 in my table mac_track_device_types.

And i have manual add this record in database , Result is device_type_id=1 only.

Thx.

[root@localhost mactrack]# php -q mactrack_scanner.php -id=1 -d
DEBUG: HOST: 192.168.222.181 is alive, processing has begun.
DEBUG: WARNING: SITE: Bangkok, IP: 192.168.222.181, TYPE: Cisco Internetwork Operating System Soft, Device Type Not Found in Device Type Table.
DEBUG: SQL: UPDATE mac_track_devices SET ports_total='0',device_type_id='0',scan_type = '1',vlans_total='0',ports_active='0',ports_trunk='0',macs_active='0',snmp_readstring='APACIME',snmp_sysName='F29RSTLDEV01',snmp_sysLocation='',snmp_sysContact='',snmp_sysObjectID='.1.3.6.1.4.1.9.1.429',snmp_sysDescr='Cisco Internetwork Operating System Software IOS (tm) C2950 Software (C2950-I6Q4L2-M), Version 12.1(22)EA6, RELEASE SOFTWARE (fc1) Copyright (c) 1986-2005 by cisco Systems, Inc. Compiled Fri 21-Oct-05 01:59 by yenanh',snmp_sysUptime='819767658',snmp_status='4',last_runmessage='WARNING: Device Type Not Found in Device Type Table.',last_rundate='2006-10-13 15:33:29',last_runduration='0.068' WHERE device_id ='1'
[root@localhost mactrack]#

realbatis · Post by **realbatis** » Fri Oct 13, 2006 4:40 am

Hi friend,

Now , i have changed sysDescription Match.

It work.

But i have problem with IP address.

Not show ip address.

Thx.

Post by **TheWitness** » Fri Oct 13, 2006 5:29 am

You need a router or layter 3 switch defined in order to get IP Addresses. I expect that you need a little trainig, although I never wrote a manual.

TheWitness

realbatis · Post by **realbatis** » Fri Oct 13, 2006 10:30 am

Thanks Witness,

I have successful installed mactrack & collected port information already.

But , i have some issue that port status connected on switch don't match with mactrack database.

I found some port on mactrack database more lower than real port on a cisco switch.

Thanks again.

Post by **TheWitness** » Sat Oct 14, 2006 1:19 am

That's interesting, you should post more details.

Thanks,

TheWitness

realbatis · Post by **realbatis** » Sun Oct 15, 2006 11:50 pm

This log is happen when i run php -q poller_mactrack -d -f .

PHP Warning: mysql_pconnect(): Lost connection to MySQL server during query in /var/www/html/lib/adodb/drivers/adodb-mysql.inc.php on line 355
PHP Warning: mysql_pconnect(): Lost connection to MySQL server during query in /var/www/html/lib/adodb/drivers/adodb-mysql.inc.php on line 355
PHP Warning: mysql_pconnect(): Lost connection to MySQL server during query in /var/www/html/lib/adodb/drivers/adodb-mysql.inc.php on line 355

Post by **TheWitness** » Mon Oct 16, 2006 6:21 am

That's bad, you should increase your connection count in MySQL, or check that server for a bad nic/cabling/duplex.

TheWitness

bengelly · Post by **bengelly** » Mon Feb 05, 2007 9:36 am

Hi,

I have the same problem that realbatis has encoutered... I only get Error status under when scanning my devices...

The whitness, could you please give an exemple of what I should add in the mac_track_device_type_table for the device_type=0 ?

for our information, I'm trying to mactrack Cisco CatOS switchs...

Thanks

Device status "unknow"

Device status "unknow"

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