problem executing this data query

ahardman · Post by **ahardman** » Fri Jun 09, 2006 11:18 am

I am getting this error on all of my devices. I don't know when it started but I can't add any graphs now. When I click on the debug link it returns all of the informaition that it should. Has anyone seen this?

Post by **gandalf** » Sat Jun 10, 2006 3:13 am

Which Host Template did you use?
Reinhard

ahardman · Post by **ahardman** » Mon Jun 12, 2006 8:26 am

it doesn't matter which templete I use they all have the error. I have cisco router templetes, windows, linux, and custom templetes.

Post by **gandalf** » Mon Jun 12, 2006 1:10 pm

From the edit screen of the failing device, what do you see in the upper left corner: SNMP Error? Please post your findings.
Are errors only seen with windows devices?
Please click the Debug link and post your findings.
Reinhard

ahardman · Post by **ahardman** » Tue Jun 13, 2006 9:40 am

I clicked the debug link and the verbose query worked. My system is still polling devices and collecting data but I can't add anymore graphs due to this issue.

Post by **gandalf** » Tue Jun 13, 2006 10:25 am

Ok, that DEBUG looks fine. Unfortunately, the image does not show the part of the "Associated Data Queries". Does the status now show any "items" and "rows"?
Reinhard

ahardman · Post by **ahardman** » Tue Jun 13, 2006 10:50 am

No it does not. I had not noticed that before.

Post by **gandalf** » Tue Jun 13, 2006 11:06 am

Please change to SNMP V1 (only for testing purpose). Then click the green circle to refresh and post your findings. You may as well run Verbose Query from there. This should have the same effect (AFAIK).
Reinhard

ahardman · Post by **ahardman** » Tue Jun 13, 2006 12:26 pm

Yes, switching to snmp V1 had the same result.

Post by **gandalf** » Tue Jun 13, 2006 2:14 pm

Out of ideas, will call a dev
Reinhard

Post by **rony** » Wed Jun 14, 2006 8:32 pm

Ok. as I'm sitting in the LA waiting for a flight home. I'm looking at the thread and thinking WTF?

When did you notice the problem was occuring? Did you resently upgrade any software on the system? Did you resently import any templates? Are existing graphs that use the data queries working ok?

Am I able to login to the web interface to explorer your issue?

ad_vlad · Post by **ad_vlad** » Tue Jul 04, 2006 6:46 pm

I seem to have exactly the same problem.
I don't remember touching the configs or makeing any package upgrades on the machine with the cacti.

All the devices I have defined are graphed nicely and the data is accurate. But if I go on a specific defice the line with the snmp interfaces is bugges:
1) SNMP - Interface Statistics (Verbose Query) Uptime Goes Backwards Success [0 Items, 0 Rows]
And the verbose query works and returns the interfaces just nicely.

Still trying to figure out if I changed anything on the cacti machine, since it happens on all my devices at the same time.

ad_vlad · Post by **ad_vlad** » Tue Jul 04, 2006 7:01 pm

ahardman · Post by **ahardman** » Mon Jul 24, 2006 10:19 am

After using this fix my problem went away. Thankyou so much.

Cacti

problem executing this data query

problem executing this data query

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