No Graphs

[rayster]

I have:

cacti 0.8.6h
rrdtool 1.2.12 (www.cacti.net/downloads/rrdtool)
mysql 5.0.19
php 5.1.2
IIS 6
Windows 2003 SP1

I run php poller.php from cmd line and all is well.
I checked the perms on cacti/rra and cacti/log (iusr and iis_wpg have modify rights)
I have the graph debug mode enabled and when i click on graph management, and then any graph:

After the Graph Template Selection box and the Supplemental Graph Template data Box is shown, I get:

RRDTool Command:


There is no output under the RRDTool Command:

I have checked the cacti.log (with debug enabled) and no errors from the poller or cacti2rrd. All the files in cacti/rra are updated and have data

[yubo6@yahoo.com]

I have
OS: Windows 2003 server
Cacti: 0.8.6h
MySQL: 5.0.19-nt
PHP: 5.1.2

When I manually call php poller.php I get data in rra folder; otherwise I don't get any data in rra folder no matter what template I select.

Also, I scheduled a task which runs every 5 minutes. The problem is the popup window php: C:\windows\System32\svchost.exe will not go away.

I have been struggling with this issue for 3 days now. Could somebody help me. Thanks in a million.

[BSOD2600]

You two have seperate problems, so really should've created seperate threads. Both of you should read http://forums.cacti.net/viewtopic.php?t=11747

rayster: What happens when you manually run rrdtool from the command prompt. Any errors?
Are your rrd files updating every 5 minutes?
What happens when you manually run php poller.php?

yubo6@yahoo.com: You have a permission problem. re-read the installation guide on how to properly set up security. As for the windows popping up, read the FAQ section in my guide.

[rayster]

Here is rrdtool output, rrd file time stamps, and poller.php output.

[rayster]

I have read this and other forum postings, before i submitted my own topic.
My issue seems different than every one else i have seen, since my rrd files are updating and i have no errors in the cacti.log and filemon showed no "denied" access.

[BSOD2600]

Well it looks like you're collecting data and updating the rrd files. When you go to graph management, and click on a single graph, do you see anything? Have to set the rrdtool version in Cacti Settings ?

Have you set the proper permissions, as the install guide instructs, on cmd.exe and rrdtool.exe ?

[rayster]

Both CMD.exe and RRDTOOL.exe have read and execute for IUSR and IIS_WPG users.

When going to graph management, i click a single graph, nothing is displayed. (see pic)

[rayster]

is set to 1.2.x

[BSOD2600]

time to fire up filemon and see where you're getting access denied errors when you try to graph something.

[rayster]

No DENIED when running filemon.
I get SUCCESS, BUFFER OVERFLOW, INVALID PARAMETERS, END OF FILE, NOT FOUND
But no DENIED

[rayster]

What would cause the Graph Debug mode to have a NULL RRDTOOL command?

[rayster]

So, i decided to turn on display_errors in php.ini.
I then saw the output from rrd tool, there was a typo in the lib\graph_variables.php (probably from the patch)
I fixed the typo and all is well!
Thanks

[BSOD2600]

What patch typo? I've applied all patches from 0.8.6h and don't have any problems. How did you apply the patches?

[dnginc]

Any answer to this typo thing? I have the same problem.