POLLER: Poller[0] Maximum runtime of 292 seconds exceeded.

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d4rthpimp
Posts: 4
Joined: Tue Jan 10, 2006 10:40 am

POLLER: Poller[0] Maximum runtime of 292 seconds exceeded.

Post by d4rthpimp »

I have recieved the dreaded error of Max runtime exceeded.
I am using the following software, _all_ compiled from source:
apache 2.0.55
cacti 0.8.6h + plus all patches
mysql 5.0.18
net-snmp 5.3
php 5.1.1
rrdtool 1.2.6

OS: Centos 4.2 2.6.9-22.0.1.ELsmp

cacti.log states:
(pasted from weblog)
01/10/2006 11:37:54 AM - CMDPHP: Poller[0] DEBUG: SQL Assoc: "select poller_output.output, poller_output.time, poller_output.local_data_id, poller_item.rrd_path, poller_item.rrd_name, poller_item.rrd_num from (poller_output,poller_item) where (poller_output.local_data_id=poller_item.local_data_id and poller_output.rrd_name=poller_item.rrd_name)"
01/10/2006 11:37:54 AM - CMDPHP: Poller[0] DEBUG: SQL Assoc: "select poller_id,end_time from poller_time where poller_id = 0"
01/10/2006 11:37:54 AM - CMDPHP: Poller[0] DEBUG: SQL Cell: "select count(*) from poller_command"
01/10/2006 11:37:54 AM - CMDPHP: Poller[0] DEBUG: SQL Exec: "replace into settings (name,value) values ('stats_poller','Time:292.9630 Method:cmd.php Processes:1 Threads:N/A Hosts:3 HostsPerProcess:3 DataSources:21 RRDsProcessed:0')"
01/10/2006 11:37:54 AM - SYSTEM STATS: Time:292.9630 Method:cmd.php Processes:1 Threads:N/A Hosts:3 HostsPerProcess:3 DataSources:21 RRDsProcessed:0
01/10/2006 11:37:54 AM - POLLER: Poller[0] Maximum runtime of 292 seconds exceeded. Exiting.

manually running the poller results in:
[root@localhost ~]# su cactiuser
[cactiuser@localhost root]$ /www/php/bin/php /www/htdocs/cacti/poller.php
01/10/2006 12:49:09 PM - POLLER: Poller[0] DEBUG: About to Spawn a Remote Process [CMD: /www/php/bin, ARGS: -q /www/htdocs/cacti/cmd.php 0 2]
sh: /www/php/bin: is a directory
Waiting on 1/1 pollers.
sh: /usr/local/rrdtool/bin: is a directory
Waiting on 1/1 pollers.
~snip~
Waiting on 1/1 pollers.
01/10/2006 12:54:02 PM - POLLER: Poller[0] Maximum runtime of 292 seconds exceeded. Exiting.
01/10/2006 12:54:02 PM - SYSTEM STATS: Time:293.0234 Method:cmd.php Processes:1Threads:N/A Hosts:3 HostsPerProcess:3 DataSources:21 RRDsProcessed:0
Warning: pclose(): 53 is not a valid stream resource in /www/htdocs/cacti/lib/rrd.php on line 47
[cactiuser@localhost root]$
User avatar
BSOD2600
Cacti Moderator
Posts: 12171
Joined: Sat May 08, 2004 12:44 pm
Location: USA

Post by BSOD2600 »

Turn the polling level in cacti to debug (Settings | Polling level) for one cycle and paste the output of the actual log file (./cacti/log/cacti.log). If it contains WEBLOG entries, then don't bother posting since they just clutter up the log. Turn off WEBEVENTS logging and try again.
User avatar
d4rthpimp
Posts: 4
Joined: Tue Jan 10, 2006 10:40 am

FIXED!

Post by d4rthpimp »

While trying to get the proper log file to post, I ended up hosing the log directory permisions. Then I was so pissed off, I decided to toss out the ../cacti/ folder and try it to do it over. I also dropped the old cacti database from mysql, patched cacti.sql and then reimported it. When I started over, I also realized that my pathways to my executables were originally wrong (i.e. /www/php/bin instead of /www/php/bin/php). The AGONY is over and the graphs are up and filling with data!
<woot>
-Charles
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