Cisco Callmanager Active/Inactive Phones

Brettw · Post by **Brettw** » Sun Dec 11, 2005 8:24 pm

Hi All,

I have created an active/inactive phones template for cisco callmanager.

Most callmanager oids can be found here --> http://support.ipmonitor.com/mibs/CISCO ... /oids.aspx

Exported from 0.8.6g

Let me know what you think.

Brett

nduda78 · Post by **nduda78** » Mon Dec 12, 2005 7:39 am

Nice one, I wrote one for MGCP usage stats from CCM...CCM has great stats to monitor on, but in my org we run Cisco AVVID Enterprise (PG,ICM,IVR) and need a way to monitor call flow through the IVR's.

This template is a good start, thanks for the OID link.

nduda78 · Post by **nduda78** » Mon Dec 12, 2005 7:56 am

hmmm actually, looking into the script its a bit misleading. To me active would be "active" phones, as in actively in use. This script returns the same data as Registers/Unregisterd/rejected phones. Silly CCM. The data will always be the same between them.

If there was a way to grab the OID from the router on active calls would be nice. With CCM, after the call is established to a phone the call no longer uses CCM for communication. Its router to phone directly, unless the CCM keeps a log somewhere of phones "in use". It would be nice to have a script that tells me out of the 269 phones registered, 50 of them are physically in use or something. the script could be broken down more, phones on actual outside lines or internal phone to phone.

terrymason · Post by **terrymason** » Thu Nov 15, 2007 3:39 pm

I wanted to say thanks for this. I'm using this to report registered phones on callmanager 4.2.3 and it works great.

Shivaraj05 · Post by **Shivaraj05** » Fri Jun 06, 2008 2:17 am

hi,

I configured Cacti with the IP address of my CCM and Cacti started graphing. the problem is my CCM was not configured with SNMP. So i am not able to get the info about the reg & unreg ip phones. that is my graph is not showing any information about the IP phones. can any one help me out in fixing this

pyrius · Post by **pyrius** » Thu Jun 19, 2008 7:08 am

Shivaraj05 wrote:hi,

I configured Cacti with the IP address of my CCM and Cacti started graphing. the problem is my CCM was not configured with SNMP. So i am not able to get the info about the reg & unreg ip phones. that is my graph is not showing any information about the IP phones. can any one help me out in fixing this

This is a part from ccm 4.3 help:

Procedure
Choose Start > Settings > Control Panel.
Double-click Administrative Tools.
Double-click Services.
Right-click SNMP Service.
From the toolbar, choose Start Service.

Right-click SNMP Service.
Choose Properties.
Click the Traps tab.
In the Community name field, enter the community name to be used in the trap messages that are generated from this host.
Click Add to list.
In the Trap destinations field, click Add.
In the Trap destinations field, enter the IP address or hostname of the trap destination.
Click Add.
Repeat Steps 9 through 11 for each trap destination that is required.
Click OK.

Click the Security tab.
In Accepted community names field, click the Add button.
In the Community name field, enter the name, and in the community rights field, choose either READ-ONLY or READ-WRITE.
Note : To change the Cisco CallManager trap configuration parameters, you need to use a community with READ-WRITE privileges.

Click the Add button.
Choose the Accept SNMP packets from these hosts option to allow only specific network management system (NMS) hosts to query the SNMP extension agent.
Click the Add button.
Enter the IP address for the hosts that are allowed to query the SNMP extension agent.
Click the Add button.
If you want to receive SNMP authentication failure traps, check the Send Authentication Trap check box.

rabiullah · Post by **rabiullah** » Thu Aug 21, 2008 5:58 am

I have uploaded the templates but i am not able to get the graph. Doesn't show anything when I create a graph. Can anyone guide me how to go about it????thanx

mcutting · Post by **mcutting** » Mon Aug 25, 2008 3:30 am

rabiullah wrote:I have uploaded the templates but i am not able to get the graph. Doesn't show anything when I create a graph. Can anyone guide me how to go about it????thanx

SPINE or cmd.php ? I tried this with SPINE, and it doesn't work - works great with cmd.php though.

mcutting · Post by **mcutting** » Mon Aug 25, 2008 3:31 am

rabiullah wrote:I have uploaded the templates but i am not able to get the graph. Doesn't show anything when I create a graph. Can anyone guide me how to go about it????thanx

SPINE or cmd.php ? I tried this with SPINE, and it doesn't work - works great with cmd.php though.

pepj · Post by **pepj** » Fri Sep 05, 2008 3:53 pm

Hi

On Callmanager 5.1.x snmp ccmActivePhones and ccmInActivePhones don't exist anymore. In order to solve it I have changed ccmActivePhones to ccmRegisteredPhones and ccmInActivePhones to ccmUnregisteredPhones

ccmRegisteredPhones .1.3.6.1.4.1.9.9.156.1.5.5.0
ccmUnregisteredPhones .1.3.6.1.4.1.9.9.156.1.5.6.0

This should function for 4.x too.

Here the changes.

ReignCall · Post by **ReignCall** » Thu Apr 09, 2009 3:45 am

Registered Phones. The number of currently registered Cisco CallManager devices ... active operating system conditions with inactive Cisco CallManager data.

__________________
Call Center Software

treimers · Post by **treimers** » Sat Dec 11, 2010 10:43 pm

The need for new OIDs is true-

For 7.0X
.1.3.6.1.4.1.9.9.156.1.5.5.0
.1.3.6.1.4.1.9.9.156.1.5.5.0

I'll check after our next upgrade and see that this works for UCM 8.0 as well.

I'll also check it against my CallManager Express install.

Cacti

Cisco Callmanager Active/Inactive Phones

Cisco Callmanager Active/Inactive Phones

CCM -not displaying Graph

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Graph Issue

Re: Graph Issue

Re: Graph Issue

template not good on 5.1.x / need other mib-value

Re: Cisco Callmanager Active/Inactive Phones

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