Template Import Errors

jengstro · Post by **jengstro** » Tue Nov 15, 2005 12:39 pm

Any idea why I always get the following errors when trying to upload templates...

Warning: filesize() [function.filesize]: stat failed for C:\WINDOWS\TEMP\php252.tmp in D:\cacti\templates_import.php on line 59

Warning: fread() [function.fread]: Length parameter must be greater than 0. in D:\cacti\templates_import.php on line 59

Warning: Cannot modify header information - headers already sent by (output started at D:\cacti\templates_import.php:59) in D:\cacti\templates_import.php on line 67

Post by **rony** » Tue Nov 15, 2005 12:57 pm

IIS User doesn't have permissions to write to the temp directory.

jengstro · Post by **jengstro** » Tue Nov 15, 2005 1:06 pm

Thats odd... I gave the IUSR full rights to the directory.

jengstro · Post by **jengstro** » Tue Nov 15, 2005 2:06 pm

Gave "Everyone" Full Control and the same error appears when attempting to upload a template xml file.

BSOD2600 · Post by **BSOD2600** » Tue Nov 15, 2005 4:08 pm

You set file uploads = on in your php.ini?

jengstro · Post by **jengstro** » Tue Nov 15, 2005 4:10 pm

Yeah.

file_uploads = On

BSOD2600 · Post by **BSOD2600** » Tue Nov 15, 2005 4:13 pm

IUSR has modify rights to C:\WINDOWS\TEMP\ ?

jengstro · Post by **jengstro** » Tue Nov 15, 2005 4:14 pm

Yeah. Gave the account Full Control over the entire temp directory.

BSOD2600 · Post by **BSOD2600** » Tue Nov 15, 2005 4:18 pm

Not really sure...those are the two things which typically prevent template importing. Post your php.ini file.

jengstro · Post by **jengstro** » Tue Nov 15, 2005 4:21 pm

Yeah, I'm stumped. Prob missing something dumb but I really want to get it working. Thanks for the second pair of eyes on this!

See attached php.ini..

BSOD2600 · Post by **BSOD2600** » Tue Nov 15, 2005 4:42 pm

Well it looks fine to me.

1) What OS?
2) What cacti version? You applied the patches?
3) What php version are you using? Are you using the latest version?
4) You've double checked you gave ISUR_xxx modify rights to the windows temp directory?

jengstro · Post by **jengstro** » Tue Nov 15, 2005 4:48 pm

1) What OS?
Windows 2003 Server Standard

2) What cacti version? You applied the patches?
cacti0.8.6g
I have not applied any patches to this install. Is it needed for g?

3) What php version are you using? Are you using the latest version?
php-4.4.1
php5 gave me other issues so I went to 4.4.1. Are there strick version requirements that I might be unaware of?

4) You've double checked you gave ISUR_xxx modify rights to the windows temp directory?
Yep.

jengstro · Post by **jengstro** » Tue Nov 15, 2005 5:07 pm

Also... if I hit the "back" button in the browser the following error pops up at the top of the page...

Error: XML parse error.

Not sure if the message is valid or not but thought it might help.

BSOD2600 · Post by **BSOD2600** » Tue Nov 15, 2005 5:12 pm

If you paste the template contents instead of uploading, does it work?

Looks like you'll have to do some digging with a tool like FileMon and watch what happens when you try to upload a template. I still think you don't have your security properly set up...

jengstro · Post by **jengstro** » Tue Nov 15, 2005 5:14 pm

Pasting the xml generates the following error...

Error: XML parse error.

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Template Import Errors

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