Windows All-In-One Installer [Cacti 1.2.24] [Updated 2023-03-09]

Post support questions that relate to the Windows 2003/2000/XP operating systems.

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BSOD2600
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Post by BSOD2600 »

Did you happen to leave your antivirus enabled while running the installer? The installer does run a script which runs xcalcs to change NTFS permissions on various folders/files, but some times it doesn't properly run.

I'll consider adding some additional post-checking instructions to the next installer (next month).
dvheusden
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Joined: Sun Jun 03, 2007 2:07 am

Post by dvheusden »

Hi BSOD2600,
no anti virus is installed on the system. It's a VMWare server 2003 SP1 English installation with no customization except the IIS role and all latest OS updates.

Looking forward to an updated package / documentation!

Bit off topic:
PS. The W32 (SNMP informant) templates do not really seem to work out of the box. If there is someone who has the default 4 (cpu, disk, mem, network) all running fine it might be interesting to include them in the installation. It will make a great package even greater!
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BSOD2600
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Post by BSOD2600 »

dvheusden wrote:PS. The W32 (SNMP informant) templates do not really seem to work out of the box.
You're referring to the ones you found in the script forum? Feel free to let the author know specifically what doesn't work with them (you've snmpwalked your device to make sure snmp informant is actually working, right?). Alternatively, you could fix them yourself and repost the updated scripts/templates.
dvheusden
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Post by dvheusden »

Hi BSOD2600,
I will post updates for the 4 once I have them working as I would like.

Cheers,

David
nlapp
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Joined: Thu Jun 21, 2007 10:37 am

Post by nlapp »

We are having the same problem as Slaktarn (http://img488.imageshack.us/my.php?image=namnlsgo5.gif). But we don't have any SNMP errors. We are on a Windows 2003 server. I think the problem is with the rights because we get the following error: RRDTool Says:

ERROR: opening 'C:/Inetpub/wwwroot/cacti/rra/localhost_traffic_in_9.rrd': No such file or directory

And there is no file in the rra directory except the .placeholder file. I've run the rights tool another user posted with no luck. Help please!
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BSOD2600
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Post by BSOD2600 »

1) are you sure the scheduled task is running properly?
2) did you wait 2 polling cycles before looking at the graphs?
3) follow my installation guide and re-apply the various NTFS security to the files/folders.
chrispel
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Joined: Wed Jun 27, 2007 11:33 am

Post by chrispel »

I'm getting the below error message

Server Configuration Error
The server has encountered a configuration error attempting to process your request. The configuration parameter MD_SCRIPT_MAPS (6014) has an invalid value. Please contact the server administrator for assistance.

I just tried again and I'm not sure what changed but I get

HTTP 500 - Internal server error
Internet Explorer


The computer was just built and has
OS windows xp pro sp2
IIS 5.1

I then ran the cacti-0.8.6j.1.5 and installed it
After that I did the post config and rebooted.
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BSOD2600
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Post by BSOD2600 »

1) update php to 5.2.3.
2) follow my installation guide and verify the IIS portion has been completely properly.
chrispel
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Post by chrispel »

Ok I just upgraded to php 5.2.3 and went over your IIS config directions and now I get the default IIS webpage that says under construction. I don't have any exp with setting up IIS. I did tell it to load index.php so I'm not sure why it is not.
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BSOD2600
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Post by BSOD2600 »

Sound like you loaded up the default IIS webpage, instead of cacti. Forget /cacti/index.php on that address?
chrispel
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Post by chrispel »

I did forget that part but I still get a white page when I try that. Just to see what would happen I put a copy of the index.php from the location C:\Inetpub\wwwroot\cacti into C:\Inetpub\wwwroot\ and I get the page below without any images when I go to just the ip address of that computer.




You are now logged into Cacti. You can follow these basic steps to get started.
Create devices for network
Create graphs for your new devices
View your new graphs
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BSOD2600
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Post by BSOD2600 »

Hmm, interesting. Make sure the IUSR account has read/execute rights on all files in your inetpub/wwwroot/cacti/ folder. Thats possibly why you get a blank page for index.php.
chrispel
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Post by chrispel »

I just checked the rights which were good and then created the everyone user and gave it full rights and still no dice. :(
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BSOD2600
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Post by BSOD2600 »

Fire up Sysinternals FileMon and post a log of when you try to access /cacti/index.php. Look for DENIED errors.

Verify PHP is working in IIS by creating a file called info.php with the following and see if you can view it:

Code: Select all

<?php

// Show all information, defaults to INFO_ALL
phpinfo();

?> 
chrispel
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Joined: Wed Jun 27, 2007 11:33 am

Post by chrispel »

Here is the log file. I create 2 and joined the files into one. I will try the php in a little bit and let you know.



Thanks for your help
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