Graphs disappeared ...sigh.. someone help please

BSOD2600 · Post by **BSOD2600** » Thu Jul 12, 2007 4:47 pm

Once again, nothing in that log file has to do with cacti polling.

Just for testing, run: php <cactipath>\cmd.php and then see if your log file contains polling data (you should see cacti getting snmp queries, updating rrd files, etc).

caseth2001 · Post by **caseth2001** » Fri Jul 13, 2007 12:36 pm

BSOD2600...attached is the output, note id <8> is the pix in question. thx.

BSOD2600 · Post by **BSOD2600** » Fri Jul 13, 2007 12:51 pm

Alright, finally we have polling data! Cacti is successfully polling data, so thats good. Now for why the rrd files aren't getting updated.

Did you follow my installation guide (in my signature)? You might have a ntfs permission problem preventing rrdtool.exe from running. Make sure cmd.exe and rrdtool.exe have read/execute rights for your IUSR_ account. Sysinternals.com FileMon would also reveal permission problems.

caseth2001 · Post by **caseth2001** » Fri Jul 13, 2007 12:53 pm

Yes, the IUSER, as well as the "EVERYONE" group have read and execute perms on the file.

BSOD2600 · Post by **BSOD2600** » Sat Jul 14, 2007 12:26 am

Thats two files, cmd.exe and rrdtool.exe.

Fire up Sysinternals Filemon during a cacti polling session and look for anything getting denied.

caseth2001 · Post by **caseth2001** » Sat Jul 14, 2007 8:41 pm

i ran filemon... filtering for rrdtool.exe and cmd.exe. the results are attached

caseth2001 · Post by **caseth2001** » Sat Jul 14, 2007 8:50 pm

rrdtool

BSOD2600 · Post by **BSOD2600** » Mon Jul 16, 2007 11:01 am

Do not filter the output of FileMon. Leave it to log everything for a single polling session of Cacti.

caseth2001 · Post by **caseth2001** » Wed Jul 18, 2007 3:08 pm

BSOD - I launched the filmon with no filters. Now how do i know when 1 polling cycle is up? Forgive my ignorance :$ and rrdtool.exe should show up in filmon correct?

caseth2001 · Post by **caseth2001** » Wed Jul 18, 2007 3:34 pm

BSOD ..i ran the cmd.php w/o any filters... hopefully this is what you were asking. I didnt notice any rrdtool info in there. Let me know if I should be running something else to get this data. Thx.

BSOD2600 · Post by **BSOD2600** » Wed Jul 18, 2007 4:33 pm

Are you still always running cmd.php or did you revert back to using poller.php (as cacti should always be using) ?

Nothing obvious stands out in that log file. Odd though rrdtool.exe wasn't launched and the rrd files updated though.

caseth2001 · Post by **caseth2001** » Thu Jul 19, 2007 1:37 pm

where do i find this setting?

caseth2001 · Post by **caseth2001** » Thu Jul 19, 2007 1:42 pm

These are the settings im looking at.

BSOD2600 · Post by **BSOD2600** » Thu Jul 19, 2007 2:09 pm

Make sure the poller type is cmd.php. Also make sure your scheduled task is running poller.php.

caseth2001 · Post by **caseth2001** » Thu Jul 19, 2007 2:19 pm

i just changed that setting before sending you the screen shot...all of our previous posts have been with the "cmd.php" selected...and yes the "task" is running. I have also manually started the "task" a bunch of times.

Cacti

Graphs disappeared ...sigh.. someone help please

php output

rrdtool

results

othe attachment

polling

Who is online