[SOLVED] Upload results into DB problem ?

Support questions about the MAC Track plugin

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mcutting
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[SOLVED] Upload results into DB problem ?

Post by mcutting »

I have successfully polled two Catalyst 3560G switches, located in our other office. These switches are accessible via a VPN. Once the polling is complete, I can see the enclosed screenshot when I view devices.

However, if I click IP report and choose the site where these switches are located, I get "No Mac Track Port Results".

Anyone have any ideas ?

Thanks
Cacti Version 0.8.8b
Cacti OS Ubuntu LTS
RRDTool Version RRDTool 1.4.7
Poller Information
Type SPINE 0.8.8b
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TheWitness
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Post by TheWitness »

get the device id for the two devices in question and then open a shell and perform the following:

cd /var/www/html/cacti/plugins/mactrack

php mactrack_scanner.php -d -id=<id>

Post the output.

TheWitness
True understanding begins only when we realize how little we truly understand...

Life is an adventure, let yours begin with Cacti!

Author of dozens of Cacti plugins and customization's. Advocate of LAMP, MariaDB, IBM Spectrum LSF and the world of batch. Creator of IBM Spectrum RTM, author of quite a bit of unpublished work and most of Cacti's bugs.
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mcutting
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Post by mcutting »

Hi Larry,

I have PM'd you the results of each ID.

Thanks for your help with this.
Cacti Version 0.8.8b
Cacti OS Ubuntu LTS
RRDTool Version RRDTool 1.4.7
Poller Information
Type SPINE 0.8.8b
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TheWitness
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Post by TheWitness »

Your problem is that you are scanning an IOS device with a CatOS scanning function. That won't work. Map the device to the IOS scanning function for Cisco.

TheWitness
True understanding begins only when we realize how little we truly understand...

Life is an adventure, let yours begin with Cacti!

Author of dozens of Cacti plugins and customization's. Advocate of LAMP, MariaDB, IBM Spectrum LSF and the world of batch. Creator of IBM Spectrum RTM, author of quite a bit of unpublished work and most of Cacti's bugs.
_________________
Official Cacti Documentation
GitHub Repository with Supported Plugins
Percona Device Packages (no support)
Interesting Device Packages


For those wondering, I'm still here, but lost in the shadows. Yearning for less bugs. Who want's a Cacti 1.3/2.0? Streams anyone?
mcutting
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Posts: 1884
Joined: Mon Oct 16, 2006 5:57 am
Location: United Kingdom
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Post by mcutting »

Thanks for this. However, if I cange the scanning type to IOS, or even Generic, I still land up with the same issue - if I click IP report and choose the site where these switches are located, I get "No Mac Track Port Results".

Any other ideas ?

Thanks
Cacti Version 0.8.8b
Cacti OS Ubuntu LTS
RRDTool Version RRDTool 1.4.7
Poller Information
Type SPINE 0.8.8b
User avatar
TheWitness
Developer
Posts: 17059
Joined: Tue May 14, 2002 5:08 pm
Location: MI, USA
Contact:

Post by TheWitness »

Verify that MacTrack actually detects it correctly using the IOS scanning function by running debug again. Post the results again.

TheWitness
True understanding begins only when we realize how little we truly understand...

Life is an adventure, let yours begin with Cacti!

Author of dozens of Cacti plugins and customization's. Advocate of LAMP, MariaDB, IBM Spectrum LSF and the world of batch. Creator of IBM Spectrum RTM, author of quite a bit of unpublished work and most of Cacti's bugs.
_________________
Official Cacti Documentation
GitHub Repository with Supported Plugins
Percona Device Packages (no support)
Interesting Device Packages


For those wondering, I'm still here, but lost in the shadows. Yearning for less bugs. Who want's a Cacti 1.3/2.0? Streams anyone?
mcutting
Cacti Guru User
Posts: 1884
Joined: Mon Oct 16, 2006 5:57 am
Location: United Kingdom
Contact:

Post by mcutting »

Scrap that Larry - I have it working now.

Thanks for your help - much appreciated.
Cacti Version 0.8.8b
Cacti OS Ubuntu LTS
RRDTool Version RRDTool 1.4.7
Poller Information
Type SPINE 0.8.8b
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