Poller is missing template

[laurent]

Hi All,

I'm having issue with one of wmi template , this is the dns one from Devil Sun. Most of the time the graph is not updated . Results from the command line is fine.

I ran the poller in debug mode and noticed something :

Here everything looks fine : "POLLER: Poller[0] CACTI2RRD: d:/rrdtool/rrdtool.exe update d:\wwwroot\mrtg\cacti\rra\xxx01_soa_queries_3040.rrd --template total_queries:notify_queries:update_queries:tkeynego_queries:standard_queries:a_queries:ns_queries:soa_queries:mx_queries:ptr_queries:srv_queries:all_queries:ixfr_queries:axfr_queries:other_queries 1164203912:351091:5840:348866:218838:40626405:72630197:536:2:41159"

but most of the time, I end up with that : "POLLER: Poller[0] CACTI2RRD: d:/rrdtool/rrdtool.exe update d:\wwwroot\mrtg\cacti\rra\xxx01_soa_queries_3040.rrd --template 1164203318:U" , notice that the full template after "template" is missing

I re-applied the template but no joy ...

I'm using cacti 0.8.6h with catid ver i and I'll appreciate any comment regarding that matter , all my other scripts work fine except that one

Thanks for your help , rgds , Laurent

[gandalf]

Please try the link on "NaN Debugging" in my signature. Please pay attention to the runtime of your polling script
Reinhard

[laurent]

Thanks Reinhard for your reply ,

I had already check your NaN doc , but no joy ...

The weird thing is , if I wake up the WMI connection between Cacti and the remote host , Cacti will start graphing . What I mean by "wake up" is running the perl script from the command line while the poller is running. I did create a schedulled task that will run the script every one minute from dos prompt in order to keep the link up... Looks like it's doing the trick ... weird weird

Thanks

[gandalf]

Did you try to run ethereal/wireshark or the like for working/non-working examples? If you need help on reading those, I offer my help
Reinhard